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Stores > Leisure Pro
  • Leisure Pro Leisure Pro Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      10011
    •  
    • BUSINESS HOURS
      Mon. - Thus. 9:30am to 5:30pm EST Fri. 9:30am to 1:00pm EST
      GENERAL PHONE
      (800) 637-6880
      FAX
      (212) 691-7286
    • SUPPORT EMAIL
      custserv@leisurepro.com
      SUPPORT PHONE
      (800) 637-6880

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.40/10 8.40/10
    Chance of future purchase: Rating 8.80/10 8.80/10
    Shipping & packaging: Rating 9.10/10 9.10/10
    Customer service: Rating 8.33/10 8.33/10
    Return/Replacement policy: Rating 8.09/10 8.09/10
Voice your opinion! Review Leisure Pro by clicking a star below.
Rating 2/10
1/5
2017-12-03

Wrong item

"I had ordered a Neosport shirt, when I finally received my package it was the wrong item. It was a mountain backpack to my surprise. There was also no forms to return the item. I am now concerned that I will not get my money back. I will no longer be shopping at LeisurePro. I am an avid online shopper and this was the WORST experience."


Rating 10/10
5/5
2017-12-01

Diving gifts

"Prompt and exactly as shown and described. Product testing to come soon! Thanks Leisure Pro"


Rating 10/10
5/5
2017-11-29

Amazing experience

"I’m very satisfied. Delivered in time. Good prices and quality products. Next buys will be at leisure pro certainly. I’ve asked for help in customer service and I was very well treated. Jazz E. thank you for your support."


Rating 6/10
3/5
2017-11-26

Wrong full face mask delivered.

"Ordered white M/L full face mask and got S/M emerald instead."


Rating 10/10
5/5
2017-11-17

TOP CUSTOMER SERVICE

"My call was taken by Kale L. He was very well informed and dedicated to top notch customer service. Please let him know that I appreciate his attentiveness. Thank you
Also best wishes to Joe in "service" as his advice on my octo was very helpful. Always a pleasure to do business with Leisure Pro.
"


Rating 6/10
3/5
2017-11-09

Missing Parts

"Ordered a dive flag float combo. Only received the float. Had some lack of communication at first but once we both understood the situation, leisure pro sent me the missing parts and refunded me the purchase price."


Rating 10/10
5/5
2017-10-26

Pleasantly surprised

"This wetsuit appears to be very well made with multiple detailed extras to include skin-in flap seals in extremities, 3 heavy duty zippers with internal sealing flaps and a comfortable neck seal plus back of knee flex panels. I was impressed with the flexibility even though it is a snug fit. The sizing was exactly as the sizing chart stated for the size I choose. I only wish the waist was smaller so the fit would be customized to me."


Rating 10/10
5/5
2017-10-25

Great product at a great price, but the service was amazing!

"I waited until past the last minute to place my order. At 4:00PM on the day before I needed it. I called and was told it probably wouldn't ship out for another day which would have caused some havoc for my travel plans. I decided to sacrifice some of the things I had planned so I could stick around for another day to get the item I needed.

The very next day I was elated to see the UPS truck pull up in front of my office and deliver my item. They obviously put in extra effort to see to it I got the item I needed in time to save my travel plans.

That amazing service and a personal touch you don't always get from the major on-line retailers.
"


Rating 8/10
4/5
2017-10-23

Superb service

"Every thing was great except I thought charger for the 4 batteries was included..I looked up the charger it was different charger that your sales person was going to sell me. Anyway thank you much.. "


Rating 8/10
4/5
2017-10-23

New to the Pro!

"Good price, good products, great online customer service! I spent about 10-15 min online asking questions about items and diving related stuff! The customer service member from Colorado was very knowledgeable and was a pleasure to speak with!
"


Rating 10/10
5/5
2017-10-19

Happy feet

"Very satisfied with shipping time "


Rating 10/10
5/5
2017-10-19

Great Mask.

"Perfect purse scuba and works exactly as advertised"


Rating 10/10
5/5
2017-10-18

Reviews were helpful.

"My order came early! It's great. I'm glad I bought a larger size than the chart indicated. I could even have gone two sizes bigger."


Rating 10/10
5/5
2017-09-11

Scubapro mens' definition 3mm wetsuit

"Excellent experience with leisure pro. Extremely satisfied. I had initially received my wetsuit and it was a bit small, I exchanged it for one size up and it fits great. Very smooth return process with no added cost. I am always very pleased with leisure pro! Would recommend it to any of my diving friends."


Rating 10/10
5/5
2017-09-08

Fast delivery and great selection!

"Great job! The search function is sometimes hard to use, but great service!"


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