• ADDRESS
    42 West 18th Street
    New York, NY US
    10011
    Note: This is a local storefront
  •  
  • BUSINESS HOURS
    <b>Sun:</b> 10:00 AM - 5:00 PM <br> <b>Mon - Thu:</b> 9:00 AM to 7:00
    GENERAL PHONE
    2126451234
    FAX
    (212) 691-7286
  •  
  • SUPPORT EMAIL
    info@leisurepro.com
    SUPPORT PHONE
    (800) 637-6880

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • checkmark icon PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 9.20/10
Chance of future purchase: 9.38/10
Shipping & packaging: 9.20/10
Customer service: 9.63/10
Return/Replacement policy: 9.58/10
Click a star to Write a Review!
5/5
2018-08-18

Best online shopping experience ever!

"Ordered and paid an item. Soon got a message that they're ran out of it, sent me a better one for the same price.
Thank you!
"

Helpful Cool

5/5
2018-08-15

Like my order

"Really enjoyed the products I ordered, thank you Leisure Pro"

Helpful Cool

5/5
2018-08-15

Great customer service

"My customer service agent resolved my issue quickly and effortlessly. Thank you!"

Helpful Cool

5/5
2018-08-15

They Won’t Stop until it Right!

"Just wanted to say thank you for all the help with the boots. The first pair was too small but LP had no problem exchanging with free shipping and returns until the fit was right!! Also when purchasing Scubapro boots they tend to run a little small.
I am a loyal customer and will continue to do so
Thanks again,
Satisfied Customer,
Marketa Howard
"

Helpful Cool

5/5
2018-08-08

Delivered on time as promised

"Easy to use on-line ordering system. Great job LeisurePro"

Helpful Cool

5/5
2018-08-06

Super extreme exelent service

"No words to describe how happy i was not only with my order..but the type of service that this company offered me....i wouldn’t have to ask for anything...God bless america..Tomas Cruz..Cuba.."

Helpful Cool

1/5
2018-08-03

Poor customer service - unwilling to make it right

"I ordered 2 snorkels from LeisurePro on 2 separate occasions. The 1st they sent to me via UPS and UPS lost the item. I called LeisurePro two days after it was supposed to be delivered to let them know the situation and all they were able or willing to do is offer a refund, no substituting for comparable model, nothing to solve the problem other than sorry, we can refund your money. The 2nd snorkel I ordered before I found out the 1st was lost and experienced the horrible solution to salvage my experience they sent via USPS and everything arrived as planned. My frustration with LeisurePro is the way they had no solutions to my 1st item being lost, even though I know it wasn't their fault - they were not willing to make things right with the customer and just wanted to refund my money, thanks that is the least you can do!"

Helpful Cool

1/5
2018-08-02

Only sent half my order

"Only sent one out of two items, the other was just an empty package!"

Helpful Cool

5/5
2018-08-02

Great stuff in a great price

"The staff help me to pick the right products at the best price"

Helpful Cool

4/5
2018-08-02

Nice Feel

"I like the feel of this neoprene shirt. It is much softer and flexible than my 1 mil neoprene dive suit. I am a free diver and wanted something to keep me warm in 80 degree water but not too buoyant. Thicker neoprene would require too much weight to allow me to free dive. I haven't used the shirt yet but it feels good and is easy to put on and take off.

I would have given it 5 stars if the fit was consistent with the size chart. These shirts run very small. I am 5' - 11", 155 pounds, 34" waist and a 40" chest. I wear medium clothes. I ordered a large and it was too small. Leisure Pro immediately sent me a return mailer and immediately sent me an extra large. No hassle. The XL is a perfect fit for a medium build person.
"

Helpful Cool

5/5
2018-08-01

Product as described with fast delivery

"The tank came exactly as described and the delivery was very fast. Absolutely will be a return customer. The best part is they offer a military discount on top of their great price. "

Helpful Cool

5/5
2018-07-24

BCD

"Great customer service along with great prices and quick shipping "

Helpful Cool

5/5
2018-07-20

Muy bueno.

"fue una experiencia positiva. Una limpia transaccion para un producto tan bueno a bajo precio. Gracias."

Helpful Cool

5/5
2018-07-19

On time and perfect

"I was too fat to fit into a wetsuit I had and bought one locally. It did not fit either so I got on the LiesurePro website and ordered one. I paid extra shipping to have it here quickly. It arrived today, It fit, I leave for Curaseo tomorrow!"

Helpful Cool

5/5
2018-07-19

Dive Skins

"I was impressed with the fast delivery and product. The dive skins fit perfectly and were very comfortable. The Lycra fabric has a very nice feel to it. I love the color(camo) as well - it is more of a teal color and better than the black color skins I am used to wearing. I was also happy that the size I needed was on sale!"

Helpful Cool

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