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"The sight was easy to navigate There were many choices and prices were compatitve most of the timeThe product I bought was not very common so price was on the higher endIt was easy to order and there was prompt shipment as promisedThere was no coupon or extra savings which I have come to expect Over all it was a good experience . I would go back and buy again and would recommend it too."
"Great chandelier at a great price!! Will definitely buy from lamps.com again!"
Great selection, poor return policy
"I really appreciate the insane selection lamps.com provides. However, it's really hard to judge just how well a lamp is going to fit into your decor. Given this, I'd expect them to be better at allowing returns. Instead, you're expected to pay for shipping, they're not always aware of how many boxes things arrived in (and therefore how many return labels you have to buy), and they're especially not clear on the fact that as soon as you install a lamp it's no longer returnable. Zappos is the best example of how to handle returns for hard to judge items (shoes). Lamps.com should take some lessons from them. "
"We purchased a glass top table and they contacted us directly to coordinate delivery in our condo building. Nothing damaged. One happy customer!"
It's all good
"Good price. Got a little discount, plus free shipping. Quick and efficient."
Chandelier arrived relatively quickly, well packed, and it new condition.
"Chandelier arrived relatively quickly, well packed, and it new condition."
" I ordered my product a few months ago. Two bedside lamps, I was advised after I paid for the lamps that the manufacturer didn't have any left in stock then I was told it wouldn't get there until mid April and then the end of April. I just got another email saying it's going to be mid May. lamps.com should not sell items that are not in stock."
"My bathroom remodel project is underway. I ordered the lights and they arrived very promptly. They have not been installed yet - but look great. Can't wait to see them in place."
best I've dealt with in a while
"One of the lamps I ordered was defective so I notified company. Next day I received a reply that the defective one was being replaced and the manufacturer notified. 3 days later I received a replacement and two days after that a follow up note from customer service. Can't remember when I had such good service...A1 rating from me."
"before purchasing i had searched for about a month on the internet. I found lamps.comsearched the inventory and ordered the dale tiffany lamp. the lamp came on time and is beautiful. My wife was shocked and amazed,she really likes the lamp."
"the light fixtures we ordered are perfect!! they came when they were supposed to and they look great!"
"Very helpful! I don't have a mailbox so they agreed to send ups. Delivered on time and I love the lamps! Will order from you again!"
Better than expected
"Everything was delivered quicker, in better shape and better packaged."
"I am very happy with the service."
Great service and selection!
"They have a huge inventory of lamps in all styles and price ranges. The two we bought are beautiful and extremely well made. The prices were reasonable, and delivery was fast and problem free. I wouldn't hesitate to buy from them again -- or to recommend them to others. "