• ADDRESS
    300 Cadman Plaza West
    Suite 1303
    Brooklyn, NY US
    11201
  •  
  • BUSINESS HOURS
    8:00 AM EST - 7:00 PM EST (Mon. -Thur.) / 8:00 AM EST - 6:00 PM EST (Friday)
    GENERAL PHONE
    (800) 952-1457
    FAX
    (718) 504-4448
  •  
  • SUPPORT EMAIL
    customerservice@smartsign.com
    SUPPORT PHONE
    (800) 952-1457

Payment options

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  • option not available Money Order
  • option not available COD
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  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 9.64/10
Chance of future purchase: 9.64/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2016-06-02

Handled a misprint very effectively.

"While there was some confusion as to what would be printed on our custom labels, and they came with a bleed line printed, LabelLab exchanged them for ones with a the proper cut and a glossier finish. Quick responses, fairly quick shipping, friendly customer service. Final product looks great."

Helpful Cool

4/5
2016-05-04

"I ordered weather proof labels, the quality was very good and the labels looked great. The only problem was how long it took to get them. They took 3 weeks to arrive with the free shipping and when I emailed customer service about they delay because my customer was very upset about not receiving them on time they were no help at all. I would recommend to anyone ordering from them to pay for the shipping to ensure they are delivered on time. My order was placed on 4/12/16 and did not arrive until 4/28/16."

Helpful Cool

2/5
2016-04-26

They lost my file, so order shipped late

"I uploaded file when I placed order, then the next day, I get an email asking for my artwork! This mistake on their part caused shipping to be a day later than promised.

I had already paid for overnight shipping, so I asked them to upgrade it to Saturday delivery, but they refused. So I got the order Monday, when I should have gotten it the previous Friday.

Also, online proof showed the art being full-bleed (edge to edge printing), but stickers arrived with a large white border. That one isn't the end of the world, but obviously this company needs to get their act together!
"

Helpful Cool

5/5
2016-04-26

Perfect Every Time

"Easy to order and always delivered promptly and as ordered. Customer service is always knowledgeable and helpful."

Helpful Cool

5/5
2016-04-21

Fixed a problem and were extremely nice about it

"Thank you for fixing the problem with my labels quickly and nicely."

Helpful Cool

4/5
2016-04-15

Cheaper faster

"Satisfied with the quality, not satisfied with delivery time and shopping for better price out there"

Helpful Cool

5/5
2016-04-12

Great Labels, Fast Delivery!

"The title says it all!!!!"

Helpful Cool

5/5
2016-03-24

"Exactly what we wanted! Thank you!"

Helpful Cool

5/5
2016-03-22

Great labels!

"Easy to upload my design, choose options, and see pricing breakpoints. Labels were delivered by the promised date, and are the quality I was hoping to see. Thanks!"

Helpful Cool

5/5
2016-03-09

Quick and easy

"Easy to order and it got here quickly"

Helpful Cool

5/5
2016-03-02

Good Products and Customer Service

"I will order labels from this place again. "

Helpful Cool

5/5
2016-03-02

Stunning Experience

"I had an original piece of art submitted for reprint after I found LabelLab online that had been used for years. I realized there was an error and asked to have it corrected. It was done and in a timely manner. My company is in the works to bring over a large line of business to LabelLab, not to mention the referrals I give out weekly!
Thank you!
"

Helpful Cool

5/5
2016-03-02

Love the labels & customer service

"The labels came out beautifully. Exactly what we were looking for. :) The customer service was pretty fast."

Helpful Cool

5/5
2016-02-24

Sticky Situation

"I don't normally like labels...but I'll make an exception for you guys!! I needed something that would stick and you guys did the trick. Thanks.

"

Helpful Cool

5/5
2016-02-23

Fast and accurate quality service

"LabelLab fulfilled my order in a very quick, easy and accurate manner. Their pricing beats the other company I was using. "

Helpful Cool

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