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Stores > LabelLab.com
  • LabelLab.com LabelLab.com Elite Status
    • ADDRESS
      300 Cadman Plaza West
      Suite 1303
      Brooklyn, NY US
      11201
    •  
    • BUSINESS HOURS
      8:00 AM EST - 7:00 PM EST (Mon. -Thur.) / 8:00 AM EST - 6:00 PM EST (Friday)
      GENERAL PHONE
      (800) 952-1457
      FAX
      (718) 504-4448
    • SUPPORT EMAIL
      customerservice@smartsign.com
      SUPPORT PHONE
      (800) 952-1457

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.25/10 8.25/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review LabelLab.com by clicking a star below.
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Verified Customer
Rating 4/10
2/5
2016-04-26

They lost my file, so order shipped late

"I uploaded file when I placed order, then the next day, I get an email asking for my artwork! This mistake on their part caused shipping to be a day later than promised.

I had already paid for overnight shipping, so I asked them to upgrade it to Saturday delivery, but they refused. So I got the order Monday, when I should have gotten it the previous Friday.

Also, online proof showed the art being full-bleed (edge to edge printing), but stickers arrived with a large white border. That one isn't the end of the world, but obviously this company needs to get their act together!
"


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Verified Customer
Rating 10/10
5/5
2016-04-26

Perfect Every Time

"Easy to order and always delivered promptly and as ordered. Customer service is always knowledgeable and helpful."


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Verified Customer
Rating 10/10
5/5
2016-04-21

Fixed a problem and were extremely nice about it

"Thank you for fixing the problem with my labels quickly and nicely."


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Verified Customer
Rating 8/10
4/5
2016-04-15

Cheaper faster

"Satisfied with the quality, not satisfied with delivery time and shopping for better price out there"


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Verified Customer
Rating 10/10
5/5
2016-04-12

Great Labels, Fast Delivery!

"The title says it all!!!!"


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Verified Customer
Rating 10/10
5/5
2016-03-24

"Exactly what we wanted! Thank you!"


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Verified Customer
Rating 10/10
5/5
2016-03-22

Great labels!

"Easy to upload my design, choose options, and see pricing breakpoints. Labels were delivered by the promised date, and are the quality I was hoping to see. Thanks!"


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Verified Customer
Rating 10/10
5/5
2016-03-09

Quick and easy

"Easy to order and it got here quickly"


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Verified Customer
Rating 10/10
5/5
2016-03-02

Good Products and Customer Service

"I will order labels from this place again. "


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Verified Customer
Rating 10/10
5/5
2016-03-02

Stunning Experience

"I had an original piece of art submitted for reprint after I found LabelLab online that had been used for years. I realized there was an error and asked to have it corrected. It was done and in a timely manner. My company is in the works to bring over a large line of business to LabelLab, not to mention the referrals I give out weekly!
Thank you!
"


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Verified Customer
Rating 10/10
5/5
2016-03-02

Love the labels & customer service

"The labels came out beautifully. Exactly what we were looking for. :) The customer service was pretty fast."


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Verified Customer
Rating 10/10
5/5
2016-02-24

Sticky Situation

"I don't normally like labels...but I'll make an exception for you guys!! I needed something that would stick and you guys did the trick. Thanks.

"


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Verified Customer
Rating 10/10
5/5
2016-02-23

Fast and accurate quality service

"LabelLab fulfilled my order in a very quick, easy and accurate manner. Their pricing beats the other company I was using. "


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Verified Customer
Rating 10/10
5/5
2016-02-18

Welcome change

"I ordered labels my labels and expected to receive in couple of weeks. I received
them a couple of DAYS. Really fast service. Thank you
"


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Verified Customer
Rating 10/10
5/5
2016-02-17

"My labels came in as expected. Sam Lee is great to work with."


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