Shoes
183,260 reviews
7.74 / 10
  • ADDRESS
    2301 Rosecrans Avenue
    El Segundo, CA US
    90245
  •  
  • BUSINESS HOURS
    Available 24 hours, 7 days a week
    GENERAL PHONE
    1-866-337-0906
    FAX
    N/A
  •  
  • SUPPORT EMAIL
    Member Services
    SUPPORT PHONE
    http://www.justfab.com/fa

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 7.97/10
Chance of future purchase: 7.8/10
Shipping & packaging: 8.01/10
Customer service: 7.71/10
Return/Replacement policy: 7.54/10
Click a star to Write a Review!
5/5
2018-04-17

Fabulous

"I called with some concerns about the membership and the man I spoke to was very nice and reassured me what is was all about .very excited to get my shoes ..."

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Teri,

We are happy you are enjoying your VIP Membership! We cannot wait to see what you will order next!

Take care,

Kim


5/5
2018-04-17

Love Justfab!!

"Luv the styles n VIP offers. Recommended it to friends."

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Keerthi,

Spectacular! It makes us happy to know that you are satisfied with the products and services that we provide. Thank you for recommending JustFab!

Stay Awesome,

Kim”


5/5
2018-04-17

Love

"Loveeeeee justfab.com they rock"

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Mallory,

We are glad you are enjoying our website! We love hearing from fabulous members like you!

XoXo,

Kim”


5/5
2018-04-17

Best ever

"Amazing items good quality."

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Lodema,

Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to making sure we provide best quality products and services!

Stay Awesome,

Kim”


5/5
2018-04-17

"Love the style and quality "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Stephany,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

Stay Awesome,

Kim


5/5
2018-04-17

On time

"My orders are always on time"

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Tonya,

We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your JustFab purchase! Hope to hear more from you in the future!

XO,

Kim”


2/5
2018-04-17

I don’t know

"I just don’t feel like it"

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Ana,

We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our member services team will be contacting you within 48 hours to assist you.

Best,

Kim”


2/5
2018-04-17

Website

"There website never works properly. If you have something wrong with your order, customer service is not the best and can be rude!!"

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Lindsey,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

Best,

Kim


5/5
2018-04-17

Love it!

"Always what I expect! Love the rewards as wel!"

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Wanda,

Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

XO,

Kim”


5/5
2018-04-17

Excellent

"It was very easy to order my clothes online I love that it has a variety of clothing shoes purses just a great overall experience thank you just fab "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Mary,

Your loyalty and support as our member are highly appreciated. Giving you excellent service is always a pleasure. We guarantee 100% satisfaction on all products and services you purchase from us. Thank you!

XO,

Kim”


4/5
2018-04-17

Fun selection

"Great fun selection, always fast shipping & the product quality is always great! "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Kelli,

Excellent! We sincerely appreciate it and we're always happy to hear that our members are happy with the styles and quality of our products. We love being able to provide a positive experience for members like you. We admire you taking the time to write a review! Hope you have a Fabulous day!

Lots of love,

Kim”


4/5
2018-04-17

High five for Justfabs

"Love this site!! I’m so addicted to it, can’t leave without getting anything. The best part is always get all my stuff on time and with no complaints what so ever!! "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Esmeralda,

Perfect! Thanks for your awesome feedback! We always strive to provide stylish, affordable items for Fabshionistas like you! Hope you have a joyful day!

Lots of love,

Kim


3/5
2018-04-17

VIP is a pain in the butt

"I was very excited to see the shoes I bought that's a great price I got but I don't think you have to become a VIP member to get that price"

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Joanne,

Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we'd like to help resolve any problems/concerns you had. A member of our member service team will email you shortly to help you out.

Best,

Kim”


4/5
2018-04-17

Love Just Fab!!!

"I have been happy with all my shoes from Just Fab, except one pair was a little wide and I can't wear them."

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Anne,

We love you too! We love being able to provide a positive experience for members like you.

Stay Awesome,

Kim


5/5
2018-04-17

Very good

"Exelente tienda recomendada "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hola Kenia,

¡Espectacular! Nos complace saber que está satisfecho con los productos y servicios que brindamos. ¡Gracias por recomendar JustFab!

Mantente increíble,

Kim”


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