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Stores > JustFab
  • JustFab
    • ADDRESS
      2301 Rosecrans Avenue
      El Segundo, CA US
      90245
    •  
    • BUSINESS HOURS
      Available 24 hours, 7 days a week
      GENERAL PHONE
      1-866-337-0906
      FAX
      N/A
    • SUPPORT EMAIL
      Member Services
      SUPPORT PHONE
      http://www.justfab.com/fa

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.91/10 7.91/10
    Chance of future purchase: Rating 7.69/10 7.69/10
    Shipping & packaging: Rating 7.75/10 7.75/10
    Customer service: Rating 7.60/10 7.60/10
    Return/Replacement policy: Rating 7.36/10 7.36/10
Voice your opinion! Review JustFab by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-17

Awesome as always!

"I always love shopping at justfab!"

Rep reply posted Jan-17-2018

A rep from JustFab, Daniel.M, has responded

“Hello Chrissy,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

XO,

Daniel


No Avatar

Verified Customer
Rating 4/10
2/5
2018-01-17

Good Shoes, ANNOYING service

"If you don’t forget to “skip the month” on time, your account gets charged $40. Which would be fine, but then you can’t use that money towards any sales. So you have to spend the full $40 on only one pair of shoes even though there could be 4 for $10 each. Absolute waste of money if you forget because then you might as well have just purchased the shoes for full price without VIP. Simply annoying. "

Rep reply posted Jan-17-2018

A rep from JustFab, Kim.P, has responded

“Hello Kim,

We're sorry to hear about your recent experience with JustFab and we would love the opportunity to make it up to you. A member of member services will contact you shortly.

Best,

Kim”


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-17

"They have got every kind of shoe you could ever want"

Rep reply posted Jan-17-2018

A rep from JustFab, Daniel.M, has responded

“Hello Brenda,

Thank you for taking the time to share your experience with others. We’re glad you’re enjoying your purchase!

XO,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-17

Love it

"Love getting my bag every month. "

Rep reply posted Jan-17-2018

A rep from JustFab, Daniel.M, has responded

“Hello Jeanine,

Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

XO,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-17

LOVELOVELOVE

"SO FAR SO GOOD !!!The style are great I am on the way to the gym!!!"

Rep reply posted Jan-17-2018

A rep from JustFab, Daniel.M, has responded

“Hello Theresa,

Thank you for taking the time to share your experience with others. We’re glad you’re enjoying your purchase!

XO,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-17

JUSTFAB IS SUPERB...

"ENJOYED THE GOODS I BOUGHT....I LOVE THEM..."

Rep reply posted Jan-17-2018

A rep from JustFab, Daniel.M, has responded

“Hello Aminat,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

XO,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-17

JustFab stands for just fabulous

"I can always find something for any occasion at JustFab! Always great pricing. "

Rep reply posted Jan-17-2018

A rep from JustFab, Daniel.M, has responded

“Hello Kavon,

Thanks for your awesome feedback! We always strive to provide stylish, affordable items for Fabshionistas like you!

XO,

Daniel


No Avatar

Verified Customer
Rating 4/10
2/5
2018-01-17

It was okay

"I got my boots for $9.99 that was great price ,but I don’t like the price for vip . Also I don’t like that y’all try to push me to stay a vip when I don’t want to be a vip!!!!"

Rep reply posted Jan-17-2018

A rep from JustFab, Kim.P, has responded

“Hello Ashley,

We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our member services team will be contacting you within 48 hours to assist you.

Best,

Kim”


VirginiaAleman's Avatar

Verified Customer
Rating 10/10
5/5
2018-01-17

Fantastic

"Greatest website experience from the start to finish!!!"

Rep reply posted Jan-17-2018

A rep from JustFab, Daniel.M, has responded

“Hello Virginia,

We are happy you are enjoying your online shopping experience. Thanks for your awesome feedback! We are glad you are enjoying our website! We love hearing from fabulous members like you!

XO,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-17

Spectacular

"Everything on the website looks wonderful and very fashion. I am amused with all the discounts and vip membership."

Rep reply posted Jan-17-2018

A rep from JustFab, Daniel.M, has responded

“Hello Kalia,

Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

XO,

Daniel


NinaCrouse's Avatar

Verified Customer
Rating 10/10
5/5
2018-01-17

Excellent customer service

"I got my boots quick but they didnt fit...I went online and had a chat with customer service and the emaiked me a return label and as soon as it ships out they credit my account...they don't even wait for it to get to them. They have specials on shoes that NOBODY can beat...the quality is outstanding. I'm so happy I joined justfab and this is my first month"

Rep reply posted Jan-17-2018

A rep from JustFab, Daniel.M, has responded

“Hello Nina,

It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member!

XO,

Daniel


No Avatar

Verified Customer
Rating 4/10
2/5
2018-01-17

Negative

"Every time I found something I liked it was never in my size. "

Rep reply posted Jan-17-2018

A rep from JustFab, Kim.P, has responded

“Hello Kate,

We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A member of member services will email you within 48 hours.

Best,

Kim”


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-17

Unique!

"I get complements all the time!"

Rep reply posted Jan-17-2018

A rep from JustFab, Daniel.M, has responded

“Hello Katia,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

XO,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-17

Sale

"Loved the winter sale! Great products and prices! "

Rep reply posted Jan-17-2018

A rep from JustFab, Daniel.M, has responded

“Hello Kendall,

Thanks for your awesome feedback! We always strive to provide stylish, affordable items for Fabshionistas like you!

XO,

Daniel


No Avatar

Verified Customer
Rating 8/10
4/5
2018-01-17

Just fabulous

"Stylish clothes and shoes"

Rep reply posted Jan-17-2018

A rep from JustFab, Daniel.M, has responded

“Hello Wendy,

Thank you for taking the time to share your experience with others. We’re glad you’re enjoying your purchase!

XO,

Daniel


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