Shoes
183,260 reviews
7.74 / 10
  • ADDRESS
    2301 Rosecrans Avenue
    El Segundo, CA US
    90245
  •  
  • BUSINESS HOURS
    Available 24 hours, 7 days a week
    GENERAL PHONE
    1-866-337-0906
    FAX
    N/A
  •  
  • SUPPORT EMAIL
    Member Services
    SUPPORT PHONE
    http://www.justfab.com/fa

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 7.97/10
Chance of future purchase: 7.8/10
Shipping & packaging: 8.01/10
Customer service: 7.71/10
Return/Replacement policy: 7.54/10
Click a star to Write a Review!
5/5
2018-04-18

Always an excellent experience

"Just Fab is an awesome site for all the latest styles"

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Kim.P from JustFab has responded
Posted Apr-18-2018

“Hello Roderick,

Marvelous! We sincerely appreciate it and we're always happy to hear that our members are happy. We're in deep joy to know that you love your purchases. Hope you have a joyful day!

Many thanks,

Kim


5/5
2018-04-18

"Well since this is my 1st time I am definitely happy."

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Kim.P from JustFab has responded
Posted Apr-18-2018

“Hello Ashlee,

Fantastic! We sincerely appreciate it and we're always happy to hear that our members are happy. We're in deep joy to know that you love our seamless services. Hope you have a joyful day!

Many thanks,

Kim”


3/5
2018-04-18

So so

"It was very confusing to purchase merchandise according to the credits. It said I had 3 credits but I still had to pay some. It wasn't that easy."

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Kim.P from JustFab has responded
Posted Apr-18-2018

“Hello Yamisel ,

We are continuously striving to satisfy our member’s needs. Thanks for your feedback! It will help us serve you better in the future.

Best,

Kim”


5/5
2018-04-17

Awesome

"Great prices !! Awesome shoes!!"

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Kim.P from JustFab has responded
Posted Apr-18-2018

“Hello Karen,

Thank you! We love offering our members a vast array of styles and designs they will enjoy!

Take care,

Kim”


5/5
2018-04-17

Love all the shoes, vying more soon

"Waiting on my sandals "

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Kim.P from JustFab has responded
Posted Apr-18-2018

“Hello Carol,

Wow! Confidently beautiful. Thanks for the fabulous review! We are sure you look stunning!

Lots of love,

Kim


5/5
2018-04-17

Love love love

"I love just Fab been a VIP member for a year now and refer EVERYONE "

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Kim.P from JustFab has responded
Posted Apr-18-2018

“Hello Deanna,

We love you too! We love being able to provide a positive experience for members like you.

Stay Awesome,

Kim”


3/5
2018-04-17

"The first time I order from Justfab it was great. Every item was nice and fit well. Then, I was charged a VIP fee. Then, I called and told them to cancel my membership because I can't afford that every month. So, they did and said I had a credit and I could use it. I, order one item that came to $29. 37 and they charged my credit card again, instead of using my Justfab credit. I was pissed and called them, for them to say it will take 5 to 7 business to reverse the charge. Therefore, I will not use them again. "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Danna,

We are continuously striving to satisfy our member’s needs. Thanks for your feedback! It will help us serve you better in the future.

Best,

Kim”


3/5
2018-04-17

They kept my money

"I had a $39.00 credit. I didnt use it for a while and one day it was just gone. When I inquired where it went the told me they never billed me for the month, but they did. My issue was not addressed . If this is how they do business they must need to take my money to keep going and I need to take my business elsewhere. "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Vickie,

We would like to thank you for your feedback as it will help us provide better services. It is our company's aim to satisfy our customers. We would like to regain your trust and hope to serve you again in the future. if you ever need anything, We're available 24/7 by phone, email and Live Chat.

Best,

Kim”


3/5
2018-04-17

Lost?

"It’s been several days since I placed my order. I have not gotten a confirmation email on my items. I’m going to be super sad if they don’t come in on the dates they said they would! "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Lamya,

Thanks for writing a review! Your comments help us know what we can do better. We hope you have Fabulous experiences with us in the future!

Best,

Kim


1/5
2018-04-17

"Horrible i haven’t received An order "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Logan,

We apologize for any inconvenience and will use your feedback to improve our products and service. We strive for 100% satisfaction, so a member of member services will reach out to you within 48 hours to help resolve any concerns you have.

Best,

Kim


5/5
2018-04-17

Love it

"I love being VIP! They have great prices "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Angelica,

We are happy you are enjoying your VIP Membership! We cannot wait to see what you will order next!

Take care,

Kim


5/5
2018-04-17

Best store to buy handbags

"I am in love with all your products. Especially your bags. They are to die for. "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Leijea,

Wow! Confidently beautiful. Thanks for the fabulous review! We are sure you look stunning!

Lots of love,

Kim


5/5
2018-04-17

Justfab

"I love this store! They have the latest styles at affordable prices!"

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Melissa,

Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

XO,

Kim”


5/5
2018-04-17

Love JustFab

"Shopping with JustFab is fun and exciting. They are always providing new styles to chose from and give you outfit suggestions. Absolutely love JustFab!"

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Naomi,

We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your JustFab purchase! Hope to hear more from you in the future!

XO,


4/5
2018-04-17

Great

"I love getting my shoes and heels from justfab "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Angelina,

Your loyalty and support as our member are highly appreciated. Giving you excellent service is always a pleasure. We guarantee 100% satisfaction on all products and services you purchase from us. Thank you!

XO,

Kim”


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