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Stores > JustFab
  • JustFab
    • ADDRESS
      2301 Rosecrans Avenue
      El Segundo, CA US
      90245
    •  
    • BUSINESS HOURS
      Available 24 hours, 7 days a week
      GENERAL PHONE
      1-866-337-0906
      FAX
      N/A
    • SUPPORT EMAIL
      Member Services
      SUPPORT PHONE
      http://www.justfab.com/fa

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.88/10 7.88/10
    Chance of future purchase: Rating 7.68/10 7.68/10
    Shipping & packaging: Rating 7.71/10 7.71/10
    Customer service: Rating 7.61/10 7.61/10
    Return/Replacement policy: Rating 7.36/10 7.36/10
Voice your opinion! Review JustFab by clicking a star below.
No Avatar

Verified Customer
Rating 4/10
2/5
2017-12-06

Wow

"Do better my order was delayed one pair of shoes got cancelled and the other pair came too late"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-06

AWESOMENESS

"Been a member for 5 wonderful years! "

Rep reply posted Dec-07-2017

A rep from JustFab, Ivy T., has responded

“Hello Lisa,

Thanks a lot for the positive feedback! Member satisfaction is of utmost importance to us and we value your trust in JustFab. Enjoy shopping!

XO,
Ivy”


No Avatar

Verified Customer
Rating 6/10
3/5
2017-12-06

No Join No Order

"I am satisfied with the product, but Force Join is bad business. JustFab would have hundreds of customers if the Force Join was not enforced. Everyone says the same thing, "I would order but not with Force Join.""

Rep reply posted Dec-07-2017

A rep from JustFab, Sherry E., has responded

“Hello Elaine,

We are very sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member’s needs as much as possible so we will be contacting you within 24-48 hours for further assistance.

Best,
Sherry”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-06

Very easy to use

"Fast and easy to use. I would use again"

Rep reply posted Dec-07-2017

A rep from JustFab, Ivy T., has responded

“Hello Lisa,

The growth we’ve experienced over the years is because of members like you, who faithfully like our items. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.

XO,
Ivy”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-06

My first order

"Incredible deals and very easy to find your favorite selections. Loved my first experience. "

Rep reply posted Dec-07-2017

A rep from JustFab, Ivy T., has responded

“Hello Ruela,

JustFab is always happy to serve you! if you have any comments and suggestions regarding our services and products please feel free to share it with us. We value our members and so as your opinions. Thank you dear member! Hope you enjoy your day with us!

XO,
Ivy”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-06

It was JustFab!

"I received assistance almost immediately and they were completely helpful!"

Rep reply posted Dec-07-2017

A rep from JustFab, Ivy T., has responded

“Hello Magdalena,

Wow! Thanks for the great feedback! We could not make it without your support and loyalty. Every day we are looking forward of serving you.

XO,
Ivy”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-06

Quick and easy no hassle

"Love this app sooo much!!!!!!!"

Rep reply posted Dec-07-2017

A rep from JustFab, Ivy T., has responded

“Hello Alesa,

We love our member and we value your business. We want to thank you for giving us the opportunity to serve you. Our member service is always open to hear feedback from you. Thank you!

XO,
Ivy”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-06

excellent

"d.The process was easy and my daughter confirmed that the products are good. I enjoyed looking through both clothing and shoes. "

Rep reply posted Dec-07-2017

A rep from JustFab, Ivy T., has responded

“Hello Janie,

It’s great to read your feedback about JustFab and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

XO,
Ivy”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-06

Just fab is a great place to shop

"It's quality stuff. My only complaint; if you use your VIP credit, you don't get the sales price."

Rep reply posted Dec-07-2017

A rep from JustFab, Ivy T., has responded

“Hello Nadine,

Thank you for writing a review! We always like hearing from our members. If there is anything we can do to improve, let us know! We’re available 24/7 by phone and Live Chat.

XO,
Ivy”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-06

Love Itt!!

"I Love Just Fabbb Soo many DEALS N VARIETIES N ALWAYS GREAT COUPONS"

Rep reply posted Dec-07-2017

A rep from JustFab, Ivy T., has responded

“Hello Remyadee,

Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy!

XO,
Ivy”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-06

I love JustFab! It’s my favorite place to shop!!

"Friendly staff, great products!!"

Rep reply posted Dec-07-2017

A rep from JustFab, Ivy T., has responded

“Hello Adrienne,

Thank you for writing a review! We love being able to provide the service that our members seek. We appreciate the time you spent to share your experience!

XO,
Ivy”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-06

Perfect

"Awesome processing. Great styles"

Rep reply posted Dec-07-2017

A rep from JustFab, Ivy T., has responded

“Hello Shelby,

We appreciate your feedback! We always strive to provide the best service for members like you! Keep slayin' in your FAB items!

XO,
Ivy”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-06

It was just fab.

"There were was an abundance of shoes to choose from but it was a great experience. I loved the shopping experience and loved what I chose."

Rep reply posted Dec-07-2017

A rep from JustFab, Ivy T., has responded

“Hello Mina,

Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!

XO,
Ivy”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-12-06

❤️

"Excellent service and great prices"

Rep reply posted Dec-07-2017

A rep from JustFab, Rae.T, has responded

“Hello Meggon,

Thank you for your awesome review. We're happy to hear that you're satisfied with our service and you're happy with your purchase. Hope you have a Fabulous day!

XoXo,
Rae”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-06

Bots boots and more boots

"I love the selection of boots and the quality. Durable and fashionable. Always find what I like and for for my style and comfort. "

Rep reply posted Dec-07-2017

A rep from JustFab, Ivy T., has responded

“Hello Amanda,

We're so glad that everything worked out for you. We here at JustFab try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.

XO,
Ivy”


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