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Stores > JustFab
  • JustFab
    • ADDRESS
      2301 Rosecrans Avenue
      El Segundo, CA US
      90245
    •  
    • BUSINESS HOURS
      Available 24 hours, 7 days a week
      GENERAL PHONE
      1-866-337-0906
      FAX
      N/A
    • SUPPORT EMAIL
      Member Services
      SUPPORT PHONE
      http://www.justfab.com/fa

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.88/10 7.88/10
    Chance of future purchase: Rating 7.68/10 7.68/10
    Shipping & packaging: Rating 7.72/10 7.72/10
    Customer service: Rating 7.61/10 7.61/10
    Return/Replacement policy: Rating 7.35/10 7.35/10
Voice your opinion! Review JustFab by clicking a star below.
No Avatar

Verified Customer
Rating 6/10
3/5
2017-12-11

Hard to find my size.

"The selection was good but hard to get what I wanted in my size."

Rep reply posted Dec-12-2017

A rep from JustFab, Sherry E., has responded

“Hello Kerstin,

We are continuously striving to satisfy our member’s needs. Thanks for your feedback! It will help us serve you better in the future.

Best,
Sherry”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-11

Justfab is just fabulous

"Always receive on time or early. Everything just as expected. Great product at a great price."

Rep reply posted Dec-12-2017

A rep from JustFab, Sherry E., has responded

“Hello Amber,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

Best,
Sherry”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-11

Great Quality!

"I was a little skeptical because of how many sales Just Fab has all the time. Seemed too good to be true, but I had a good experience! Shoes came on time, they fit great and are great quality!"

Rep reply posted Dec-12-2017

A rep from JustFab, Sherry E., has responded

“Hello Lexi,

We are happy to know that you are satisfied with your purchase and everything fits well. Have a fabulous day!

Best,
Sherry”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-11

Great

"Great prices and very quick delivery."

Rep reply posted Dec-12-2017

A rep from JustFab, Sherry E., has responded

“Hello Margaret,

Thank you for the positive feedback! We are happy to know that you love our products and services!

Best,
Sherry”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-11

Beautiful

"I don't any bad experience "

Rep reply posted Dec-12-2017

A rep from JustFab, Sherry E., has responded

“Hello Pelli,

Thank you for giving JustFab a positive feedback! Have a Fabulous day!

XO,
Sherry”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-11

Everything Nice!

"I love my JustFab boots they are so comfy!"

Rep reply posted Dec-12-2017

A rep from JustFab, Sherry E., has responded

“Hello Daliyah,

Thank you for the positive feedback! We are happy to know that you love our products and services!

XO,
Sherry”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-12-11

So for so good

"I haven’t gotten my boots yet so when they come I will give y’all a review "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-11

Justfab is just that..... Just fab!

"I love the selection of everything! I also love how easy it is at the checkout and, especially how easy they make it to return an item. I only buy my shoes at Juatfab.com and, I recommend them every chance I get "

Rep reply posted Dec-12-2017

A rep from JustFab, Sherry E., has responded

“Hello Kina,

Thank you very much for spreading the good news about JustFab! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!

XO,
Sherry”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-12-11

Wrong shoe size sent

"I ordered a size 7 and sent it back because it was too small. I exchanged it for a 8. When they sent my exchange, they sent the same size 7 i sent back. I called the representative and he was rude and not helpful."

Rep reply posted Dec-11-2017

A rep from JustFab, Sherry E., has responded

“Hello Khristina,

We’re sorry to hear about your situation. Our member services team will get in touch with you right away. Thanks!

Best,
Sherry”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-12-11

HORRIBLE

"I have not received my order yet??? Could someone tell me where it is???"

Rep reply posted Dec-11-2017

A rep from JustFab, Sherry E., has responded

“Hello Mildrlyn,

We sincerely apologize if you have not received your product. We will be contacting you within 24-48 hours to help you further.

Best,
Sherry”


JenniferMaloney's Avatar

Verified Customer
Rating 10/10
5/5
2017-12-11

Love Love Love!!!

"Thrilled with the quality, price and styles offered. I LOVE shopping here. "

Rep reply posted Dec-12-2017

A rep from JustFab, Sherry E., has responded

“Hello Jennifer,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

XO,
Sherry”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-11

Excellent choices!

"A variety of clothes to choose from"

Rep reply posted Dec-12-2017

A rep from JustFab, Sherry E., has responded

“Hello Laura,

We are happy to know that you are satisfied with your purchase. Have a fabulous day!

XO,
Sherry”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-11

Why didn't someone think of this sooner

"Love love love everything about this!!!"

Rep reply posted Dec-12-2017

A rep from JustFab, Sherry E., has responded

“Hello Jennifer,

Thank you for giving JustFab a positive feedback! Have a Fabulous day!

XO,
Sherry”


No Avatar

Verified Customer
Rating 6/10
3/5
2017-12-11

You get what you pay

"I have ordered about 7 pairs of shoes- and in at least 3 occasions they haven't lasted longer than the first wear.
The fit is hit or miss.
I don't expect the product that I purchase from this company to be classic staple pieces, since they are fleeting trends but I expect them to last at least the season.
The return policy window is too narrow for me, I don't always wear product the minute I receive it, and in all three of these occasions, I waited several weeks to use the shoes and by that time the return window had expired.
I have skipped the last three months of credits and am trying to use up my stored credits- maybe I'll have better luck with my next two options.
"

Rep reply posted Dec-12-2017

A rep from JustFab, Sherry E., has responded

“Hello Irene,

We are continuously striving to satisfy our member’s needs. Thanks for your feedback! It will help us serve you better in the future.

Best,
Sherry”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-12-11

Membership

"The prices are falsely advertised. VIP get opportunities to deals but can't use their credit (which is their own money) to take advantage of the great deals. The membership is a waste! I will cancel my membership."

Rep reply posted Dec-11-2017

A rep from JustFab, Sherry E., has responded

“Hello Talitha,

We are saddened to know that you are thinking of going away. Allow us to contact you within 24-48 hours to make things right.

Best,
Sherry”


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