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Stores > JustGear
  • JustGear

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    Shipping options

    • option not available UPS Ground
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    • option not available 2-3 Day Delivery
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    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review JustGear by clicking a star below.
Rating 2/10

Not a real company

"Stay away...this is likely a phishing company looking for your email and credit card info."

Rating 2/10

Never received order

"I ordered insulated ski pants, and after hearing nothing for a couple weeks, I checked the status online. The order was listed as "Awaiting payment." I used their online form to ask what I should do to complete the payment, as I'd given my credit card information when I purchased the item. I heard nothing back. I tried calling their number today and got a normal voicemail box with no company or personal name. Very suspicious. Do not order from this company."

Rating 2/10

Stay away!!!

"I placed an order over a month ago and still have not received anything. I sent an email requesting the status a couple of weeks ago and never received a response. I called numerous times and no one ever answered. The only time I received a response was when I threatened to call the better business bureau. They told me my order would be shipped on Monday. I keep checking my order # tracking information and nothing has been shipped. I emailed and called again yesterday and still have not received any response. This place is a joke - do not believe the one good review they have. Stay far away from this place – I’m pretty sure I was just scammed out of my money. You would have better luck making your own extra-long sweatpants."

Rating 10/10

"Received men's custom sweatpants and are very pleased."

Rating 2/10

"Most likely a phishing site. I was lucky I didn't get charged anything yet. Looks like they just collect credit card numbers and don't actually sell anything. "

Rating 2/10

"Worst customer service I have ever experienced. It is impossible to get in touch with them, and their instructions on the site for exchanges or returns are far from adequate. Do NOT bother with these people."

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Rating 2/10

"Horrible!!! Do not order from this company. I've been trying to contact them for 3 months now with an order I needed to exchange and they do not reply. They cannot be reached by phone either. Warning to all, take your business elsewhere."

Rating 2/10

"Not very happy at all. I ordered 3 different custom sweatpants, and only received 2. I guess it is better than none. I have emailed and emailed them and havnt got any reply. Has anyone got their money back from them? If so how? Ugh, so disgusted!"

Rating 10/10

"I placed a custom order for tall sweatpants for my son in June and received them in June. They arrived in a timely fashion and look great. I appreciate the extra length they offer (42" inseam). I will order from them again."

Rating 2/10

"Just like all the rest of these reviews, I find the company non-responsive to repeated emails and faxes. What a disgrace! ON EDIT: I, too have filed a complaint with the BBB and the FTC. Thanks for the links."

Rating 2/10

"My Credit Card was charged on 12-15-2008 for $24.85.
I e-mailed JustGear.com on Thursday, December 18, 2008 9:11 AM about the merchandise I ordered & I have not rec'd a reply or the goods I ordered. Their confirmation e-mail states "Your order is being processed and will leave our warehouse shortly. You will receive an automatically generated tracking number as soon as the order is
shipped." I e-mailed them again on Friday, December 26, 2008. I'll let everyone know what happens. I personally will NEVER order from this company, again.
I filed an online complaint with the BBB.
JustGear.com AKA SwamiSportswear.com AKA swamiwear.com

Fact is Swami Sportswear is the company that charged my card & has NOT sent the merchandise or responded to any of my inquiries.
Please File a Complaint with BBB, Many Voices Are Listened to Better then Just 1... This Company has a Rating of *F*:
I have just filed a complaint with FTC. PLEASE do the same. Only *we* can get something done:
Click on File A Complaint near the top of the website.
If I can fill out the complaint form so can you. I hate forms, etc & it turns out it's not as hard as it seems. :)

I just lodged another complaint with the Attorney General's Office in CA, You can too... We Must All Do This to end this sham company:

I also included that I have found this company under 3 different names:

JustGear.com, SwamiSportswear.com, swamiwear.com



SwamiSportswear.com AKA JustGear.com AKA SwamiWear.com AKA bargainsportswear.com

I have filed complaints with:

1. Better Business Bureau in California: http://search.bbb.org/Results.aspx?ph=9512655759

2. Federal Trade Commission: https://www.ftccomplaintassistant.gov/

3. The Attorney General’s Office, State Of California, Department of Justice: http://ag.ca.gov/consumers/general.php

4. The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA):

We need to follow through & spread the word where people can file complaints. Many voices are heard throughout the world much better then one.

"All that is necessary for the triumph of evil is that good men do nothing." (Edmund Burke)


Rating 2/10

"THIS STORE IS FAKE, I paid over a hundred dollars for ski pants and paid for express shipping for a trip and to date have NOT RECEOVED them. I never noticed that there was no phone number I have tried calling information and nothing! I have sent e-mails NONE returned. DO NOT USE THIS COMPANY!!!! THEY TAKE YOUR MONEY!"

Rating 2/10

"Returned bad fitting pants. No emails returned. No phone calls returned. No credit received after 6 weeks."

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Rating 2/10

"I purchased 2 ski pants back in December 2005, one of them did not fit. I requested the RMA number and received it only 6 weeks later. I shipped the pants back to the company on Feb 21 and never received my money back. All attempts to contact the company by e-mail were unsuccessful, I never received any response and there is no phone number listed anywhere on the website. It's not a whole lot of money, by their attitude pisses me off. It's a fraudulent company, never use it!
By the way, the contact person's name is Terry Olsen, if it may help (not sure that the name is real).

Rating 2/10

"I purchased two ski pants for my son to go on a ski trip. We were not sure which one he wanted. Upon arrival we found that one fit and the other was too small. I requested a RMA several times via e-mail and never recieved one. I finally made a copy of the invoice and wrote on it to explain that I was returning the product without an RMA because they did not respond to my requests. To date I have yet to recieve my refund, my e-mails to their returns@justgear.com address are returned stating there is an error and the address is no longer available. Currently stuck trying to get my refund, but I will continue to look for a way to get it. Suggest others read up on a company before the purchase a product. Important lesson learned."

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