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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
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  • option not available Money Order
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Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
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  • option not available International
  • option not available 2-3 Day Delivery
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Online Ordering

  • option not available Online Ordering
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Review History & Profile See full Rating history

Product & services pricing 9.38/10
Chance of future purchase: 10.00/10
Shipping & packaging: 9.38/10
Customer service: 10.00/10
Return/Replacement policy: 10.00/10
Click a star to Write a Review!
5/5
2016-12-14

Quality products for great prices

"Free shipping and well wrapped quality items. Very impressed. Thank you!"

Helpful Cool

5/5
2016-11-05

Right On Time

"Ordered one day and then shipped the next day and delivered without bumps, scratches, holes. Brand new and the correct one with the hardware as well. "

Helpful Cool

5/5
2016-09-29

On time and as ordered

"Delivered on time / well packaged "

Helpful Cool

5/5
2016-09-09

Greatest parts buying since the 2 years I've been with Audi

"I purchased some tail lights for my audi a8l.
There was an issue with the light. So I called and spoke with Todd F. He noticed that I live in Massachusetts so he was nice enough to tell me to bring it to my local dealer so they can warranty the part. They told me no they wouldn't just warranty it since it was not brought from their dealership. They wanted to have a technician look at it at my cost.... crazy
Called Todd back and he just told me that if I purchased a new one he would send it up and credit my account when je receives the other back. Now that is customer service. Makes me wish I lived near Atlanta so I can buy my next Audi from them. Thanks for the service
"

Helpful Cool

5/5
2016-09-07

Great service for complicated parts.

"They make it easy to save money. "

Helpful Cool

5/5
2016-08-30

Easy Ordering, Fast Shipping...

"...and great prices compared to local dealer parts counters. "

Helpful Cool

5/5
2016-07-13

Best service

"All service should be as good as yours. Shipping was fast.
"

Helpful Cool

4/5
2016-06-23

Great service, slow delivery

"The site and the customer service staff were very helpful to me. Collectively they prevented me from ordering the incorrect part for my A6. They guided me to the correct one.
Start to finish, it took about three weeks to receive the part. The shipping fee was a bit stiff for such a long lag time.
The savings overall were considerable vs my local Audi dealer. I will use them again and recommend to fellow Audi owners.
"

Helpful Cool

5/5
2016-06-07

Excellent Service

"Very good the customer service"

Helpful Cool

5/5
2016-06-02

Swift and easy

"The website is easy to navigate. Diagrams are right on the money. "

Helpful Cool

5/5
2016-05-24

Great Parts, Fast Shipping

"I am a home mechanics and I love that OEM parts are delivered to my door very fast and accurate. Prices are often lower than aftermarket parts that don't fit as well!"

Helpful Cool

5/5
2016-05-24

Responsive

"When I thought I ordered a pump and received two hoses labeled by Audi as "pump", Jim Ellis Audi Parts was great in taking back the part and shipping me the right part. "

Helpful Cool

5/5
2016-05-23

Superior Service & Customer Care

"I've placed three parts orders online from the parts department. Each time I emailed them prior to ordering and was surprised with the prompt replies giving me direct links to my items and exploded views. Absolutely the best them prompt shipments of my parts to boot. Excellence in services, beats the pants off my local dealer. "

Helpful Cool

5/5
2016-05-16

Ships quick, has the best prices

"Got all my bolts I ordered fast, although shipping is a little ridiculous for what could have fit in a $6 flat rate box, the prices on the actual parts were good, cheapest I've found."

Helpful Cool

5/5
2016-05-04

solid service

"Parts guy gave me the correct part number for my vehicle after I got it wrong. Saved me a hassle"

Helpful Cool

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