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Stores > Jacks Small Engines
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      21084
    •  
    • BUSINESS HOURS
      9-6 EST M-F, 9-5 EST Sat
      GENERAL PHONE
      877-737-2787
      FAX
      410-557-6413
    • SUPPORT EMAIL
      orders@jackssmallengines.com
      SUPPORT PHONE
      877-737-2787

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 8.33/10 8.33/10
    Shipping & packaging: Rating 7.81/10 7.81/10
    Customer service: Rating 8.41/10 8.41/10
    Return/Replacement policy: Rating 7.48/10 7.48/10
Voice your opinion! Review Jacks Small Engines by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-11-19

correct parts

"OEM part fast and correct!"


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Verified Customer
Rating 10/10
5/5
2017-11-19

Quick service great communications on back ordered items

"Jacks Small Engines website ordering experience was quick, the site is well laid out with easy to use and follow menus. It was simple to put in my engine information and use the drill down menus to locate the parts I needed. The estimated ship dates were right on. While I didn't talk with anyone directly, the email communications helped with letting me know the status of my order without having to call. The shipping was reasonable and now I realize I am so close to their business I can drop by and pick up my items faster. Thanks Jacks! "


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Verified Customer
Rating 2/10
1/5
2017-11-17

Did not deliver

"I order the part in their Website and they charge my credit card even do they did not have it in stock. There are now telling me that I am not going to get the part until December. They should tell the customer if they don't have the part in stock so I could go some place else and get it. I am going to cancel this order and I will never order from this people again.
"


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Verified Customer
Rating 10/10
5/5
2017-11-17

Excellent Experience

"From the time I ordered my part. I was informed and keep up to date on delivery.
I wouldn't hesitate to use Jack Small Engines again.
"


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Verified Customer
Rating 10/10
5/5
2017-11-16

Great Service, well organized and described product listing

"My order was delivered promptly and was as described and reasonably priced."


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Verified Customer
Rating 10/10
5/5
2017-11-16

5Atar Seller

"Easy to navigate web site. Super fast shipping. Highly recommended "


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Verified Customer
Rating 2/10
1/5
2017-11-16

Haven't received parts

"Still haven't received my parts and it's been over 2 weeks "


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Verified Customer
Rating 10/10
5/5
2017-11-15

mower parts

"quality parts quick delivery I placed a order for two items but one item did not go through. So I ordered it and noticed I was paying two shipping charges. I called them up and explained things and they said no problem they would take care of it and they did. super customer service!!!"


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Verified Customer
Rating 10/10
5/5
2017-11-15

Excellent Vendor, Highly Recommend!

"I had some problems with my order."


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Verified Customer
Rating 10/10
5/5
2017-11-14

Very user friendly beginning to end

"Well laid out catalogue. Good prices. Excellent communication during entire process. Parts received appear to be exact duplicate of OEM parts. Parts installed fit perfectly. No problems whatsoever. Jack's gets my business next time."


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Verified Customer
Rating 10/10
5/5
2017-11-14

Prompt and Professional

"Order was taken, response provided and my request for partial shipment of in-stock parts sent promptly."


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Verified Customer
Rating 10/10
5/5
2017-11-14

Everything Perfect

"Part was exact match and arrived in a timely fashion."


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Verified Customer
Rating 10/10
5/5
2017-11-13

Replacement ignition keys

"You crushed it . Everything was Done as expecteded ."


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Verified Customer
Rating 10/10
5/5
2017-11-13

perfect fit

"got the part in 48 hrs thats fast for my area"


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Verified Customer
Rating 4/10
2/5
2017-11-13

Slow service

"I placed my order on 10-31-17 and it will not arrive until November 16. That’s over two weeks of waiting. Regardless! Now you rate your own service! "


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Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,465 merchant members.