• ADDRESS
    10038
  •  
  • BUSINESS HOURS
    7:30am - 12:00am Mon - Fri 8:00am - 9:00pm Sat -Sun
    GENERAL PHONE
    800-806-1115
    FAX
    800-232-4432
  •  
  • SUPPORT EMAIL
    custserv@jr.com
    SUPPORT PHONE
    800-426-6027

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2013-11-19

"This guys are great every time I shop on there online site there prices are always spot on! I always get a great deal.... I can't really comment on returns or any broken items like the survey is asking cause I have never received any thing broken or ever had the need to return anything. They have so much product detail on there site that I know what I'm buying every time, I don't ever second guess a purchase"

Helpful Cool

5/5
2013-11-19

"I've always had great experiences from J & R Music World regardless if I am purchasing in the store or online. Their customer service is second to none, items arrive quickly and their prices are competitive with all the other major online retailers. "

Helpful Cool

4/5
2013-11-18

"I completely forgot about my last attempt to make a purchase at J&R. If I had remembered about it I would never have placed the order today because it was a disaster and I ended up cancelling the whole order and buying it from Amazon. Today's order was the exact opposite; 100% flawless, perfect and beyond my expectations.
"

Helpful Cool

4/5
2013-11-18

"My recent purchase from J&R was an unbeatable purchase. J&R had fantastic pricing and beat the competition."

Helpful Cool

5/5
2013-11-16

"So glad that I found J&R online. I found the perfect wireless speakers I was looking for. Much better than anything I found at the local big box stores."

Helpful Cool

5/5
2013-11-11

"A very helpful sales associate helped me to choose an approprrate and affordable laptop for my simple needs."

Helpful Cool

5/5
2013-11-10

"J&R had the best price for these cables and they shipped promptly."

Helpful Cool

5/5
2013-11-09

"I looked for this part on some other websites and was unable to find anything, but J&R had it and at a decent price, so I ordered it right away. It came the other day and it works well."

Helpful Cool

5/5
2013-11-08

"I got a coupon for 5 dollar off so I went to site to purchase a screen protector. Despite the original coupon the vendor also added free shipping."

Helpful Cool

5/5
2013-11-06

"I canNOT believe how quickly this shipment arrived! I ordered on Sunday, and the product must have shipped Monday because it arrived by Wednesday. And the price wasn't outrageous! I rarely gush about great service so it's quite a pleasure to be able to tell you how impressed I am :) Y'all have my business as long as you continue to exceed my expectations like this. "

Helpful Cool

5/5
2013-11-04

"I like dealing here cause the service is great,I recive my product in a short time,and very happy with the product.the prices are good and will keep order my ink again."

Helpful Cool

5/5
2013-11-03

"Had a problem beaming signal from my computer to my smart TV and JR customer service showed me how to solve the problem AND went above and beyond by arranging to have it delivered to my home in Michigan on a Saturday so I could take it to my office in Mexico on the following Monday morning. Product was greta, customer service was even bettr !!"

Helpful Cool

5/5
2013-11-01

"Shipment was very quick. I received exactly what I ordered at a very good price. "

Helpful Cool

5/5
2013-10-29

"I bought a Sangean AM/FM Table Radio model WR2 as a gift for my mother. Mom very seldom mentions anything she wants, but one day she said "I wish I had an AM radio that I could listen to ball games on". After reading reviews it seemed that the Sangen radio had decent AM. All I can say is it gets every AM station Mom likes. "

Helpful Cool

4/5
2013-10-29

"Needed my order fast and when I found out it hadn't been shipped for next day delivery yet. I called and they were able to send it to my home (instead of office) for a Saturday delivery! Worked out for me and I was happy with the product!"

Helpful Cool

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