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"Had to return a part but that happens. Support was great."
"I called JMAC when I was doing research on installing a video doorbell with a remote access system. After talking to their salesman I decided to go with the aiphone, As we were discussing what I had planned, the sales rep told me that they had everything that I would need to do the job including door specific release, power supplies and wiring. I looked at other companies to compare prices and for most things JMAC had the best deal. There was one item that they didn't , I gave them the competitors price and they came back with a comparable price. I received my parts in a realistic time frame. The aiphone monitor had a few scratches on it, the folks at JMAC is replacing it. Like the title of this review says, Awesome Company"
Horrible Company. This is a scam.
"Ordered some items over 4 months ago. Haven't received anything. Tried to contact them but get no response. Took my money and gave me no parts. Absolutely don't do business with them unless you like to give away money."
Stuck with their mistake
"I placed an order for JVC Security TK-T2101RU ($116 value), and was notified this item was discontinued, so they suggest a great samsung replacement. The issues is that once I installed it, I realized I needed a lens (which will cost me an additional $98!) JVC Security TK-T2101RU is a dome camera, and if they were going to suggest a replacement, should they have told me, it doesnt come with a $98 lens?!?!?! Now that it is installed, they wont take back the camera... so now I'm stuck with a camera w/o a lens. "
Our choice when shopping for alarm systems
"Our choice when shopping for alarm systems"
I called in after hours, and a lovely gentleman took my order over the phone.
"I called in after hours, and a lovely gentleman took my order over the phone."
The customer service is really great, very helpful and they know their stuff
"The customer service is really great, very helpful and they know their stuff"
Very helpful answered all my questions!
"Very helpful answered all my questions!"
Wish I found out about JMAC earlier!!!
"Wish I found out about JMAC earlier!!!"
SSL Security - they pass all the tests.
"SSL Security - they pass all the tests."
"Had a very good experience working with them"
"The item I ordered was discontinued, but they helped guide me to the replacement. Thank you jmac.com!"
Next day shipping
"When we needed the strikes the next day, JMAC came through."
"We needed shipments delivered to multiple locations on the same day and that was not a problem for JMAC supply to handle."
"They shipped me the wrong item - when I contacted them they were able to send me back a return label right away and get out the correct item the same day."