• ADDRESS
    60601
  •  
  • BUSINESS HOURS
    •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am “ 2pm Sat.
    GENERAL PHONE
    312-431-6000
    FAX
    312-431-6199
  •  
  • SUPPORT EMAIL
    customerservice@whitneyag.com
    SUPPORT PHONE
    1-800-469-3894

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • checkmark icon COD
  • checkmark icon Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.41/10
Chance of future purchase: 8.39/10
Shipping & packaging: 8.84/10
Customer service: 7.55/10
Return/Replacement policy: 6.97/10
Click a star to Write a Review!
2/5
2018-08-12

Problems with this order/product

"I ordered Aries wheel to wheel nerf bars for my 2014 GMC Z71. The product was delivered to the wrong house one street over, same house number wrong street. A neighbor came by to let me know they were on his porch. I had to go pick them up. There were no installation instructions in the box. J.C. Whitney had to send me a link to download the instructions. The mounting brackets did not fit. I had to bend the mounting tabs on the bottom of the rocker panels using a bottle jack to bolt in the mounting brackets in place.
This install was a pain.
"

Helpful Cool

2/5
2018-08-12

Bent Distributor

"Defective distributor.....was bent at the top"

Helpful Cool

1/5
2018-08-12

Mistake Ignored

"I ordered an item and received a lesser value item and can't seem to get their attention."

Helpful Cool

5/5
2018-08-12

Great service

"Was right on time. Was delivered in good condition and right when it said it would be"

Helpful Cool

1/5
2018-08-11

If they do not care if you get your items

"Took way too long to get everything, they ship FedEx FedEx kept on having delivery exception for no apparent reason except for laziness call JC Whitney they offered me a credit that they never gave to my account Parts showed up 5 days after I needed them now I'm having trouble returning them. Will never order from ever again"

Helpful Cool

5/5
2018-08-11

Purchase of a Mag Alloy wheel rim for a Toyota Tundra

"I normally don't purchase many things on line. That said, this experience and the help I received from the on-line chat feature gave me confidence that I was purchasing what I needed. The chat representative was quick, knowledgeable and very helpful. I had an outstanding purchasing experience and the item arrived at my house just like they promised and it is now on my truck.... happy camper!!!"

Helpful Cool

5/5
2018-08-11

Excellent shopping experience

"Received order on time, in great condition, at the best price!"

Helpful Cool

5/5
2018-08-10

OE power stering pump

"Always have received quality parts and products through J.C. Whitney."

Helpful Cool

5/5
2018-08-10

wonderful

"Wonderful fast service easy to overall around fantastic."

Helpful Cool

5/5
2018-08-10

easy to use, quick delivery

"same as above, and free delivery"

Helpful Cool

4/5
2018-08-09

Rick

"Took a long time to receive the parts"

Helpful Cool

5/5
2018-08-08

was excellent i have been buying from you guys for years and have always been well taken care of .

"keep up the good work good quality parts thanks again . "

Helpful Cool

5/5
2018-08-08

Item just as listed. Fast shipping.

"Item just as listed. Fast shipping."

Helpful Cool

5/5
2018-08-08

Great

"The part was exactly what I needed and it got here in record time"

Helpful Cool

2/5
2018-08-07

Broken bolt hole

"The exhaust header I ordered was delivered with one of the bolt holes broken. I searched for the broken piece but did not find it anywhere. This tells me that the header was shipped without being inspected. Unfortunatly, i was in a position where I could not return it and wait for a new one. The header is on my rltruck now and I pray that it holds untill I can afford a new one. I wont be ordering from JC Whittney anymore. "

Helpful Cool

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