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Stores > InsureMyTrip.com
  • InsureMyTrip.co InsureMyTrip.com Elite Status
    • ADDRESS
      02886
    •  
    • BUSINESS HOURS
      Mon-Fri 7am-Midnight, Saturday 9am-9pm, Sunday 9am-9pm
      GENERAL PHONE
      800-487-4722
      FAX
      401-921-4530
    • SUPPORT EMAIL
      CustomerCare@insuremytrip.com
      SUPPORT PHONE
      800--487-4722

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.83/10 8.83/10
    Chance of future purchase: Rating 9.52/10 9.52/10
    Shipping & packaging: Rating 9.44/10 9.44/10
    Customer service: Rating 9.39/10 9.39/10
    Return/Replacement policy: Rating 8.33/10 8.33/10
Voice your opinion! Review InsureMyTrip.com by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-10

Easy way to choose

"The website makes it easy to compare plans, view details, clarify issues, and make an informed decision of what's best for you."


Rating 6/10
3/5
2017-12-09

More difficult than it should have been....

"Disappointing - had to redo"

Rep reply posted Dec-11-2017

A rep from InsureMyTrip.com, InsureMyTrip, has responded

“Dear InsureMyTrip Customer,

Thank you for your review. We are sorry to learn that you are disappointed and experienced some difficulty.

At InsureMyTrip, we pride ourselves on our customer service and our user friendly website. To help provide the best customer service, we offer customers assistance by Chat, Email and Phone. InsureMyTrip is open 365 days a year and our hours of operation are 7a.m. to Midnight EST Monday through Friday and 9a.m. to 9p.m. EST on Saturday and Sunday.

Please call us at 800-487-4722, if you have any questions or concerns. In the future, we encourage you to call us, as we would be pleased to assist you over the phone.

Sincerely,

Michelle C.
Customer Care Representative ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-09

Nice Compare feature

"I used this site last year for our travel insurance and decided to come back again. I especially like the "Compare" feature. I was mainly interested in Medical Insurance in case an emergency were to happen to one of us while we are out of the country as our Health Insurance here won't cover us outside of the US. I also like being able to read reviews all in one place."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-08

Very helpful

"I appreciate the personal help, even in an online chat!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-08

complicated trip insurance choice resolved

"I called Lauren about selecting a policy to help my partner deal with his preexisting cancer as well as his grandson's new cancer diagnosis that could impact our trip in the fall of 2018. Lauren was extraordinarily helpful and researched responses from various insurers about the issue. Policies have been purchased as a result of her advice. Many thanks !"


No Avatar

Verified Customer
2017-12-08

""


No Avatar

Verified Customer
Rating 8/10
4/5
2017-12-07

Helpful

"After I made my purchase I experienced some difficulty in printing out the confirmation and policy. I emailed and received a prompt, courteous and helpful response."


PennyBishop's Avatar

Verified Customer
Rating 10/10
5/5
2017-12-07

Easy site to use

"This was an easy to use site for using it yourself."


No Avatar

Verified Customer
Rating 6/10
3/5
2017-12-06

On line booking experience

"Pricing was very good as compared to other policies, and the coverage was comparable. A representative came on-line via a chat box when I initially started booking the insurance. I had no questions at that time. But when I did type in a question later in the chat box, I received no response from the representative. "

Rep reply posted Dec-11-2017

A rep from InsureMyTrip.com, InsureMyTrip, has responded

“Dear InsureMyTrip Customer,

Thank you for your review.

At InsureMyTrip, we pride ourselves on our customer service. To help provide the best customer service, we offer customers assistance by Chat, Email and Phone. If you are unable to connect with a representative via chat, we suggest calling us at 800-487-4722 or emailing us at customercare@insuremytrip.com. For questions that require immediate assistance, we suggest calling us.

Please let us know if you have any questions or concerns. We look forward to assisting you in the future.

Sincerely,

Michelle C.
Customer Care Representative ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-06

exceptional

"Clear and easy to use and good. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-06

convenient tool

"The interface offers convenient methods to define and modify the parameters and recalculate the cost. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-06

Quick and easy

"Quick and easy. The compare function is very handy."


No Avatar

Verified Customer
Rating 8/10
4/5
2017-12-06

Trip to Costa Rica

"We've used Insure my Trip before but fortunately never have had to collect.
They answered questions on the phone. I like the ability to compare products easily.
"


No Avatar

Verified Customer
Rating 8/10
4/5
2017-12-05

Easy to use

"Clear communications about various plans, ability to compare, simple and direct"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-05

A very nice site.

"Need to buy trip insurance. The site allow me to select the type of coverages I was interested in. Then I could compare the policies that showed promise. The purchase was easy. They have a chat feature. I did not use it this time but I have used it in the past.
Every time I travel overseas I but trip,insurance here.
"


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