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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile

Product & services pricing 10.00/10
Chance of future purchase: 10.00/10
Shipping & packaging: 10.00/10
Customer service: 10.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2015-03-11

"My purchase with ITfactory was a very positive experience. I placed an order and then I did a quick followup with their chat agent; and was advised that I would receive the key very shortly.

Within 5 minutes, I received my order details in a well detailed email. I was downloading my software and had it installed on my pc soon after. The prices were lower than going to the big box stores, and their service was extremely helpful. And one of the big selling points is that they are Canadian. I strongly support Canadian businesses. They will get my future business.
"

Helpful Cool

1/5
2014-12-21

"Office 2013 downloaded ok but now cannot get it to open any Excel files. Tells me that it is "getting your new Office ready for you", then nothing happens. Will have to download Open Office again to read this spreadsheet."

Helpful Cool

5/5
2014-12-08

"I must say great customer service. They followed up with me many times to ensure my order wasn’t fraud, to me that shows efficiency on their part. Quick delivery, within 3 business days I had my order."

Helpful Cool

4/5
2014-12-06

"Good experience, but I had some trouble down loading my purchases "

Helpful Cool

5/5
2014-12-03

"Happy with my purchase of Kapersky and the transaction with ITFACTORY was great. Would not hesitate to purchase from them again"

Helpful Cool

4/5
2014-12-03

"The only drawback is the double check of the ID via phone call or alternative email which are not necessary with purchasing antivirus programs from other sources."

Helpful Cool

5/5
2014-12-02

"SIMPLE ...QUICK...CHECK-OUT....PRODUCT AS STATED.....VERY
GOOD PRICING....EMAIL CONFIRMATION.....AND SIMPLE STRAIGHT FORWARD INSTRUCTIONS TO DOWNLOAD MY
NORTON 360 PURCHASE....A PLEASURE TO DO BUSINESS WITH
ITFACTORY.....THANKS DAVE LINDBERG
"

Helpful Cool

1/5
2014-12-02

"My transaction never went through and nobody bothered to return my I guess it was a little purchase to h***"

Helpful Cool

4/5
2014-12-01

"Just found the download and installation instructions a bit confusing - ITFactory's instructions did not quite match the software instructions."

Helpful Cool

5/5
2014-12-01

"Your response was faster than you indicated, I ordered overnight and by 10am I had what I required "

Helpful Cool

5/5
2014-12-01

"Product I was looking for good price fast service."

Helpful Cool

5/5
2014-11-30

"I ordered a copy of Outlook 2013. Order was processed quickly and information was provided for me the download and install the software. Product was exactly as advertised."

Helpful Cool

5/5
2014-11-29

"At first I tried to download using the previous trial nortan. Security but in fact I had to un-install it then download . All seems good.Its not quite the same in looks but its doing the job. "

Helpful Cool

5/5
2014-11-28

"Needed a Norton licence. Got a bundle of 3 for 40$. Registering was fast and easy. Checkout was fast and easy. I needed to communicate with support, cause i needed the key to complete a new install for shipping. Fast response and my order was process within 10min.
Overall, very, very nice dealing with. Will recommend for sure.
"

Helpful Cool

5/5
2014-11-27

"I did not try the key number provided yet but I did received it in a short time frame as expected."

Helpful Cool

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