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Stores > IP Phone Warehouse
  • IP Phone Wareho

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 4.38/10 4.38/10
    Shipping & packaging: Rating 0.83/10 0.83/10
    Customer service: Rating 6.25/10 6.25/10
    Return/Replacement policy: Rating 6.88/10 6.88/10
Voice your opinion! Review IP Phone Warehouse by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-10-19

Good pricing and fast shipping

"The entire process was easy!"


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Verified Customer
Rating 10/10
5/5
2017-10-17

Super Fast Shipping!

"Very easy website to navigate and extremely fast shipping! Will definitely use them again next time I need to order something!"


Rating 10/10
5/5
2017-10-08

Quick Shipping

"Order shipped quick and was received in a couple of days from placing the order. I'll be back. "


Rating 4/10
2/5
2017-08-17

Check reviews before you buy

"I wish I had checked the reviews before I made my purchase. I ordered a phone on Monday and according to Scott. The person who in put the info for shipping messed up. They sent the phone to Clearwater, WI instead of FL. That was not so frustrating it is the fact I had to keep on them to get any answers. I was told twice I would receive a follow up and it never happened. Why do I have to pay a $17.00 shipping fee to get a phone 6 business days later and for a mistake someone in your company made. Never offered any compensation nor and apology until I expressed my dissatisfaction with them. I will never go thru this company AGAIN. "


Rating 2/10
1/5
2017-08-08

Fake Inventory Levels on website that will show items "In Stock" and "Ships the Same Business Day"

"Ordered the Ubiquiti UNV-NVR which was shown on the website "In Stock" and "Ships the Same Business Day". A few hours after the order was paid in full via paypal I received an email from "Scott" that said:
"Thank you for your order! Unfortunately, there will be an estimated 2 month lead time before this order would be able to ship out to you. I apologize for any inconvenience this may have caused, please let me know if you would like to proceed."

When I followed up and showed the item being listed as in stock "Scott" said "Our website is not a live feed from the warehouse and this item is no longer in stock. I apologize for any inconvenience, please let me know how you would like to proceed."

http://imgur.com/a/xgqyY
"


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Verified Customer
Rating 8/10
4/5
2017-07-19

Nice website & Easy to Navigate.

"Repeat customer for the same thing. Always available & shipped same day if early enough. "MY" customers thank you!"


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Verified Customer
Rating 2/10
1/5
2017-05-17

Won't be back!

"They tried to tell me that the shipping address that I needed to send the product to had to be on file with our bank. I spoke with our bank and they said banks do not keep shipping addresses on file.
Good news is that I found the same product at a cheaper price without any checkout hassles.
"


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Verified Customer
Rating 10/10
5/5
2017-05-16

Great

"Great customer service And easy "


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Verified Customer
Rating 10/10
5/5
2017-02-16

Great Polycom power adapter replacement

"This is the 3rd polycom power adapter I've purchased from IP Phone Warehouse. Always worked out of the box, fast delivery and great price."


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Verified Customer
Rating 10/10
5/5
2017-01-18

Easy Peezy

"Easy to order and timely delivery. Just what we needed"


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Verified Customer
Rating 10/10
5/5
2016-10-24

Great support when I was in a jam!

"The items arrived quick but the most important part was that they were able to help me get the Grandstream system installed at my customer. Their tech logged in and basically configured everything for me, I just had to plug things in. Everything is running great and the customer is happy. Also here is a shout out to their Technician James... thanks again for the help! "


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Verified Customer
Rating 10/10
5/5
2016-10-17

Fast and Easy

"Many thanks for the excellent service received. "


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Verified Customer
Rating 4/10
2/5
2016-10-02

It's on me, But!

"I ordered extension cables for our Polycom system and ordered the wrong model number.
The cables arrived promptly. Then I realized my mistake and went to the online return site to arrange for a refund (restocking fee understood.
Still after 2 weeks, I have gotten no reply from IP Warehouse after submitting 2 requests to return the cables.
I can find no contact phone numbers on the site.
"

Rep reply posted Oct-10-2016

A rep from IP Phone Warehouse, ipphonewarehouse, has responded

“Hello Rodney,

We're sorry if you did not receive the email response we sent you on September 29th at 9:51 AM CST pertaining to your RMA request. We did send it to the email address you provided on the RMA form which is also the same as the one on your account. (You may want to check your junk folder or spam filter.) If you'd like us to resend the email, please let us know. Also, so you know, our phone number is listed along the top navigation of our website right above the search tool and is 888-201-9056.

Best regards,

IP Phone Warehouse
888-201-9056 ”


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Verified Customer
Rating 10/10
5/5
2016-09-02

Wow!

"Great products and great pricing. Super fast shipping. Products in stock. This was my 3rd order from them and I have been extremely happy! Thank you!!!"


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Verified Customer
Rating 10/10
5/5
2016-09-02

Fast Delivery

"My order came fast, complete and with no problems."


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