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"It makes me feel valued as a customer for the CEO to reach out to me as a customer. My experience with Greentoe, so far, has been a great one. I've already recommended your company to another photographer friend of mine as she is starting to look for new lenses for her collection. Your team has been phenomenal about helping me through the process and understanding how it works. I wanted to purchase a Canon 6D, so I tried Greentoe after looking on several sites selling the camera. The customer service representatives were quick to respond to my emails, and when I found a better bundle deal online, they were able to find a vendor who was willing to match that price for the camera. "
I 've bought via Greentoe a multiple of times and saved money each time
"I believe I saved more money than using any other way of buying the same items. I've used Greentoe 3+ times and will happily use it again. "
Personal Customer Service
"I appreciated the personal service they provided, and the opportunity to purchase great lenses at a reduced price. The app worked great except the tracking # button did not hyperlink to my tracking # it just took me to UPS main page. The emails that I received had the same tracking # for both orders so there seems to be a glitch there, but Christopher was very helpful through the whole process and provided the correct tracking #s. A great new option to purchase my photo equipment. I will definitely be a repeat customer. "
Tried and i regret it.
"I was reading online about Greentoe where you can get gadgets for cheap, well i tried today and is the worst experience ever. I got "100 off" of the lens, but when i check on the website of the retailer the same lens was 100 off with a free dock and 4% money back.I paid a extra 20 to get it delivery fast since i have a event where to go and i need the lens. I check my invoice and is said order "cancelled" i have a pending charge of 809.00 on my credit card. Now i don't have MY MONEY to buy it someone else, i cant shoot the event and i need to wait until the bank clear the transaction something that will take 5 to 7 days. Check before ordering in Greentoe, check all the authorized retailer in case they have offers. "
Cash Back Reward
"Purchased a lens through Greentoe.com. $50.00 Cash Back Reward was promised by Greentoe.The purchase of the lens went very smoothly. However, the Cash Back Reward was not received. My inquires were initially not answered timely. However, received email from the President of the company apologizing and explaining why my emails went not replied to in his absence. His honesty is rare in todays market place and much appreciated. Cash Back Reward was sent immediately. Based on how the issue was resolved am still pleased with Greentoe and would use them again."
More than impressed - THANK YOU!!
"Price was awesome. Customer service incredible. Vendor was equally customer oriented. Item arrived in 3 days. Not only will I return here in the future, I highly recommend site to all!! Thank You Greentoe and retailer - I could not be happier with my first purchase here. "
"This was my first experience with Greentoe and I must say that I am genuinely impressed. I was able to purchase my camera kit below Black Friday prices! I reached out to the vendor that is fulfilling the purchase with a shipping question and received a response early the following morning. My kit arrived within 4 days of submitting the offer. I was skeptical when I first came across the site and it's unique pricing model. Somehow they make it work and deliver an unmatched value to the consumer. Everything has exceeded my expectations.If that wasn't enough, the CEO/Co-founder emailed me personally to ensure I had a good experience."
"I got a Canon 5D Mark iii for a great price! The process was smooth and the people I dealt with through email were very friendly and professional. I'll definitely use Greentoe again."
"This was my first time using the Greentoe services. I belong to several photography groups and this website came up in discussion feeds several times over the past 6 months. I have been patiently waiting to have saved enough money to purchase a new Canon 7D camera to add to my toolbox as an amateur photographer.I used Greentoe last week to try it out and see if I could get the camera I wanted at a price I could afford and did just that! The process was very intuitive, easy, with a quick follow up and then an offer. Within 24 hours I had purchased the camera and it was being shipped to arrive this week. I feel I received good customer service and have contact numbers and email if anything should go wrong or if I have any questions.I feel the prices listed are moderate, but the ability to set a price and negotiate a deal truly makes the site and services very valuable to me as someone looking for the best price around."
"I have been interested in the Tokina 16-28mm f/2.8 lens for quite some time and recently almost bought a used copy, but it had changed hands a couple times already. Meanwhile, I kept hearing about this great new site for purchasing photography gear (Greentoe). So I decided to give Greentoe a shot and submit a bid on a NEW lens, instead of a used one. Well, Greentoe came back with an excellent offer that was really too good to pass up for a brand new Tokina 16-28mm.I accepted the offer, its been delivered, and I am now having a great time using my new lens! Overall I was VERY pleased with the whole process and would definitely recommend and order from Greentoe again!"
"I was pretty skeptical of Greentoe when I first read about it on a Facebook ad. After a little research, I was convinced of the legitimacy of Greentoe, but I really wondered if I would ever use it. Then a wonderful opportunity came my way.I work for the Roman Catholic Diocese of Cheyenne as the Director of Development and Stewardship, and one of the many hats I wear is photographer for our quarterly newspaper, as well as all the marketing for our annual appeal and other fundraising events. I was the recipient of a very generous grant from Catholic Home Missions for new camera equipment. I had been using my own things, and I pretty much wore them out.In order to make the money go as far as possible, I looked at equipment that was new or refurbished by a trustworthy source. Buying new from B&H, Adorama, Amazon or a host of others was just too much money, and if I bought directly from them I would have to sacrifice what I considered to be essential equipment. I placed my first offer on Greentoe and it was countered within a few minutes. It was $200 less than the sale prices at the retail places, and I jumped on it. That was a Sigma 70-200 f2.8 lens, followed by a Sigma 24-70 f2.8 lens and a Lowepro backpack that was large enough for two camera bodies with those lenses attached.My experience with Greentoe was an amazing success. I bought exactly what I needed for prices I deemed to be reasonable, saving enough money to buy the rest of the things I needed as well, without skimping on quality.Thanks for putting this company together. You have a fan in Cheyenne, Wyoming!Peace,Matt PotterPS - As I was writing this, the 24-70 lens was delivered by the FedEx guy. Seems providential to me!"
"Ok, I should say i am really happy with GreenToe. The return policies are a little inconsistent and they depend on the reseller. Everything else is legit. authorized US sellers, US warranty. Prompt shipping with tracking methods and brancd new items arrive at your door step usually within a couple of days.. They even price matched an item after Nikon lowered its price. Really good customer service. Overall a very good experience. I have to mention that you will need to evaluate your options most often the discount is about 10% on photo gear. Sometimes if you need free extras that get packaged with new lenses (filters) or cameras (bag, sdcard etc) these will not come with your order. I haven't had BH or Adorama (who have the best return policies) ever sell their item to me via GreenToe.But If you want $$ off legit US warranty items and don't need the extras, and know what you are buying, this is the place to go. Very neat concept."
"I have NEVER had better customer service! They worked with me to do better than 25% off my lens order (a rebate was coming in a week and they convinced the dealer to factor it in to their pricing). I am recommending Greentoe to all of my photographer friends.I don't think I will ever again by photo gear with out first checking with Greentoe!(The only knock is that the Android app is not ready yet.)"
"Are you guys kidding me?I have stopped buying from B&H thanks to their horrible treatment of employees and were looking around for a new source. Someone on Reddit suggested a company I had not heard about before, Greentoe.Now, I am going to be the first to admit, I have been a bit nervous since Thursday when I shelled out $3800 for a Zeiss Otus 85mm so I was confused this morning when I heard loud knocking on my door while sound asleep and a UPS man was standing there with a big package!Oh yeah - my Zeiss Otus arrived this morning, brand spanking new and I can not even begin to tell you guys how happy I am right now. Not only did I find a new great company to shop with but what a quick and super service along with an amazing price!As they say: I'll be back!And not only will I be back but I will recommend your company to all photographers I know!On a scale form 1 to 10 - an easy 11!"
"Very easy to deal with. Helped me save $170 off MSRP on a lens I'd been waiting to buy hoping it would go on sale. I made a fairly reasonable but optimistic bid and got a counter-offer that was acceptable to me within an hour or two. Had a slight issue with my Amex card due to the size of the charge but it was handled fairly quickly. The dealer who I ended up getting the lens from is indeed an authorized Olympus dealer. Shipped the day after my order and arrived two days later. Overall I am pretty thrilled with how the whole transaction proceeded. Email communication was very clear, helpful and friendly. I would most happily do business via Greentoe again."