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Stores > Great Lakes Power Tools
  • Great Lakes Pow Great Lakes Power Tools Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      49444
    •  
    • BUSINESS HOURS
      8am - 5pm EST Monday-Friday
      GENERAL PHONE
      231-733-6200
      FAX
      n/a
    • SUPPORT EMAIL
      admin@greatlakespowertools.com
      SUPPORT PHONE
      231-733-6200

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.11/10 9.11/10
    Chance of future purchase: Rating 8.78/10 8.78/10
    Shipping & packaging: Rating 8.33/10 8.33/10
    Customer service: Rating 9.51/10 9.51/10
    Return/Replacement policy: Rating 6.67/10 6.67/10
Voice your opinion! Review Great Lakes Power Tools by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-13

Overall OK

"The shopping kart process took 3 tries to get it to process. I was of course worried about duplicate orders."


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Verified Customer
Rating 10/10
5/5
2018-01-10

Easy to find the parts

"The search engine found the parts using the mfg. part numbers Very fast very accurate. The purchase transactions were easy and very simple to fill-out. Very good web purchase applications! Thanks!"


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-10

Satisfied Customer

"I found the part I needed via the web site and called the 1-800 number to speak with a customer rep to find out how many were in stock and then placed my order online in minutes."


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Verified Customer
Rating 8/10
4/5
2018-01-08

Paying with PayPal was difficult to understand... your price kept me trying to get it to work

"The price was fantastic. Checking out with PayPal is almost a "must" for me to give consumer protection on the web. Using the PayPal interface was not straight-forward / easily understandable.. I stuck with it b/c of the price and the goal of keeping PayPal protection. It would have been a perfect experience if the PayPal payment option was made more clear. "


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Verified Customer
Rating 10/10
5/5
2018-01-06

best price

"shoped for a while best price "


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Verified Customer
Rating 10/10
5/5
2018-01-06

Nothing Compares!!!

"Their prices - THE BEST! -I'm a price hunter and absolutely shocked how low they are. No strings attached. I will NEVER go any where else."


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Verified Customer
Rating 10/10
5/5
2018-01-04

"Great online easy checkout."


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Verified Customer
Rating 10/10
5/5
2018-01-03

Fixing the Sawzall

"Nice easy site. No popus. Great experience."


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Verified Customer
Rating 10/10
5/5
2018-01-01

Easy and Cheaper than Amazon

"Quickly find the part I needed and was about $20 cheaper than Amazon!"


Rating 6/10
3/5
2018-01-01

"Had 3 day shipping, got the package in 8 days. The product was what I needed and in good shape"

Rep reply posted Jan-01-2018

A rep from Great Lakes Power Tools, GreatLakesPowerTools, has responded

“We shipped your order the same day you ordered. As stated USPS is an approximate delivery time and not guaranteed. I'm sure with the holidays the post office had more packages then they could handle. We appreciate your business. Have a great day !”


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Verified Customer
Rating 8/10
4/5
2017-12-31

First contact

"Great Lakes has a good selection of Milwaukee blades. The "


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Verified Customer
Rating 10/10
5/5
2017-12-31

"One stop shop for all my Milwaukee tool needs"


dougthegenius's Avatar

Verified Customer
Rating 4/10
2/5
2017-12-30

1st Time Shopper

"Price was higher compared to other sites, but they were temporarily out of stock. It never feels good to pay the same in shipping as it does for the product. Didn't need $100 worth of anything. The checkout section for a first time customer was a waste of time. Ultimately had to go create my profile first, then check out. Kept getting an error when it tried to do everything at once."

Rep reply posted Jan-01-2018

A rep from Great Lakes Power Tools, GreatLakesPowerTools, has responded

“Sorry you had some issue with the check out. The $3.16 you paid for shipping is a direct rate pulled over from the USPS server with our discounted rates. We don't add anything on for shipping and handling. ”


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Verified Customer
Rating 10/10
5/5
2017-12-29

"Best price I could find anywhere!"


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Verified Customer
Rating 10/10
5/5
2017-12-28

had what I needed

"I needed some hard to find circular saw parts and they had them
Thanks!

"


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