• ADDRESS
    4841 Airline Hwy
    Muskegon, MI US
    49444
  •  
  • BUSINESS HOURS
    8am - 5pm EST Monday-Friday
    GENERAL PHONE
    231-733-6200
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    admin@greatlakespowertools.com
    SUPPORT PHONE
    231-733-6200

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Online Ordering

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Other

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Review History & Profile See full Rating history

Product & services pricing 9.11/10
Chance of future purchase: 9.17/10
Shipping & packaging: 8.83/10
Customer service: 9.33/10
Return/Replacement policy: 9.17/10
Click a star to Write a Review!
5/5
2018-06-16

"Great prices they beat Amazon. I will come back !!"

Helpful Cool

5/5
2018-06-14

Good online retail selection and pricing

"Generally good pricing for Milwaukee products."

Helpful Cool

5/5
2018-06-14

Nice People, Great Customer & Technical Service

"This is my first time dealing with Great Lakes Power Tools. It was through Milwaukee Tools site that I came across them. I selected them to do business with based primarily on Resellerratings.com rating. These folks have the highest rating of the companies I checked out. I called Great Lakes to get technical help in selecting the appropriate blades for the saw I was purchasing through them. The Customer Service representative was very pleasant and freindly. The techical service person was very helpful in educating me on what to look for when selecting blades for given applications. Overall it was a great purchasing experience."

Helpful Cool

5/5
2018-06-12

Not too shabby

"I ordered a chuck and arbor set for an older mag drill. In my beach throughout the internet, I found Great Lakes Power Tools to be the most reasonably priced and after having done business with them in the past, I was and am confident that this order will be as prompt and correct as my last order."

Helpful Cool

5/5
2018-06-12

Friction ring

"Was fast shipping and good price "

Helpful Cool

5/5
2018-06-12

BITS FOR TIME

"WAS VERY GOOD FOR BUSINESS"

Helpful Cool

5/5
2018-06-10

Great prices and free shipping!

"Easy to use website, best prices I’ve found for what I was looking for. Free shipping as well."

Helpful Cool

1/5
2018-06-09

review before complete

"you ask me to review buying something here before I get my product. that's like reviewing a house before its built. I don't know how long you'll drag @$% on mailing me out my product, whether i'll receive an incorrect or damaged one. grouping price and service into the same category is rather desperate...

I would have ignored this review in its absurdity but it cant be allowed to happen with oout being called out.
"

Helpful Cool
GreatLakesPowerTools's Avatar
GreatLakesPowerTools from Great Lakes Power Tools has responded
Posted Jun-11-2018

“The review that comes up at the end for resellerratings is about our company, the cost of our items and how likely you are to shop again. Sorry if this bothers you but in order to stay listed on websites like Google shopping we have to maintain customer reviews. With out collecting enough per month Google and other shopping browsers won't show our products. A customers can always change their review down the road if they are not satisfied. ”


5/5
2018-06-07

"All the best products to choose from and so very easy to purchase and the delivery time"

Helpful Cool

5/5
2018-06-06

Nailed it!

"First time on the website; easy to use and easy to find what I was looking for."

Helpful Cool

5/5
2018-06-05

GREAT WILWAUKEE TOOLS AT GREAT PRICE

"Searched for this product all over. found it on this site."

Helpful Cool

5/5
2018-06-05

Holehawg drill parts

"Ordered parts for the drill. Parts came as ordered on time. Parts fit just the way they were supposed to. My drill works like a new drill now. Thank you for all your help."

Helpful Cool

2/5
2018-06-03

Wpndering

"Site asks me to fill out fields already filled.
Make it easier to know if part will fit your tool
"

Helpful Cool
GreatLakesPowerTools's Avatar
GreatLakesPowerTools from Great Lakes Power Tools has responded
Posted Jun-04-2018

“Sorry you had problems with the website. Unfortunately there is no easier way of knowing if a part works with your tool. Checking your manual on Milwaukee's website using your model number and serial number is the only way to make sure you are getting the part you need. We ran into a switch last week for a Milwaukee tool that you had to pull the switch out to know which one you actually needed. Milwaukee's manual for a specific tool and serial number it called out two switch numbers. The only difference to determine which one you needed was to see if your switch had a silver rivet.”


5/5
2018-05-31

Who wants to save money

"I called and spoke on the phone with someone. They were very helpful. Suggested I call Milwaukee to verify part for a very old tool. Once I did, I ordered online and price and shipping was much cheaper from Great Lakes than anywhere else. "

Helpful Cool

5/5
2018-05-30

New Customer, Great Experience

"Had what I needed at the best price I've found. Thanks!"

Helpful Cool

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