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    Cambridge, MA US
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Review History & Profile

Product & services pricing 7.08/10
Chance of future purchase: 9.24/10
Shipping & packaging: 9.50/10
Customer service: 8.52/10
Return/Replacement policy: 9.58/10
Click a star to Write a Review!
5/5
2018-05-31

Trip of a lifetime!

"I cannot day enough good things about Go Ahead Tours or my tour guide Matt Billet. The itinerary of the trip was perfect for my mother and myself and allowed us a chance to see each country we visited to be fulfilling and memorable. The ease of booking and options offered take a lot of worry and stress off of you and allow you to really be in the moment. My mother had been dreaming of this trip for years and I am so grateful to Go Ahead for helping me make this dream come true. Matt was our tour guide and he was amazing! His knowledge was crucial to helping us get around during our leisure time and his recommendations on sights and restaurants were always on point. He was always attentive and everywhere we went as a group or solo I felt safe and knew that he was available for any questions or concerns I may have had. I will definitely book again with Go Ahead and hope to Have Matt as a tour guide again. If you book with this company you are sure to have an amazing trip!"

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Go_Ahead_Tours from Go Ahead Tours has responded
Posted Jul-13-2018

“Dear Allison,
Thank you for such positive feedback of your recent trip with us! We are happy to read that your experience with Go Ahead Tours was a good fit in all aspects. We will pass on your kind words to Matt, we know he will appreciate that his efforts and attention were recognized in contributing to provide you and your mother with an authentic and positive experience. We are also glad that you returned home with some great memories of your holiday and We hope to see you on another Go Ahead tour soon!


5/5
2018-05-30

Portugal/Spain

"We were delighted with Go Ahead. Our guide, Paz, was amazing. "

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Go_Ahead_Tours from Go Ahead Tours has responded
Posted Jul-13-2018

“Dear Carolyn,
Thank you so much for leaving us an online review. We are so glad to hear that you enjoyed your trip to Lisbon, Seville and Madrid. We hope to see you on another Go Ahead tour soon!


5/5
2018-05-29

April 2018 Budapest Vienna,Prague and Salzburg

"Fast pace,wonderful experience. Beautiful cities! The local guides were wonderful pulling you into the history of their area. Paul the tour director was great at being flexible. The added excursions were awesome that he suggested! Mike the Czech driver took great care of us when the bus had a flat tire on an expressway safely.
It was our 5th Go Ahead tour and we already booked our next one for 2019.
"

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Go_Ahead_Tours from Go Ahead Tours has responded
Posted Jul-13-2018

“Dear Marsha,
We are really happy that you had such an amazing time with Go Ahead Tours and that the itineraries on your trip were everything you had wished for. Additionally, we are delighted to hear that your Tour Director and Drivers professionalism shined throughout your journey. We look forward to welcoming you back next year for another unforgettable trip!


4/5
2018-05-26

Morocco

"This trip was fantastic! The guide was extremely knowledgeable. There was a lot tour bus riding but we saw so much of the country. The camel ride excursion was really fun. Some of the days were long with touring but we didn't go to lay on the beach! Would highly recommend this tour!"

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Go_Ahead_Tours from Go Ahead Tours has responded
Posted Jul-13-2018

“Dear Tammie,
We are absolutely delighted to learn about your time on your Highlights of Morocco trip and how you took home so much from this experience. It truly pleases us to know that you thoroughly enjoyed the different aspects of this itinerary. Thank you for sharing your feedback and we hope to have another opportunity to travel with you again in the future!”


5/5
2018-05-19

Australia 2018

"Excellent trip, well planned and even better executed by Luke, our tour guide. Accommodations were great too. I will use Go Ahead Tours for future trips."

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Go_Ahead_Tours from Go Ahead Tours has responded
Posted Jul-13-2018

“Dear Ruth,
While we take care of the logistics of our trips, we rely on our Tour Directors to ensure the itineraries run smoothly and to create a fun environment! Therefore, we are delighted to read that Luke made you feel taken care of. We appreciate your recommendations and we are pleased you have these wonderful memories to look back on!


5/5
2018-05-18

Ireland and Scotland - Bucket List!

"My tour of Scotland and Ireland via Go Ahead Tours 'Landscapes of Scotland and Ireland' was everything I hoped it would be. The countryside lived up to all my expectations, our tour guide was amazing, there was free time, the attractions were paid for and the meals were amazing. I loved every minute."

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Go_Ahead_Tours from Go Ahead Tours has responded
Posted Jul-13-2018

“Dear Winona,
We are thrilled to read there are so many highlights on your holiday - this is exactly what we hope to achieve on all our trips. When you travel with Go Ahead Tours, you don't just see the world from a new perspective, you'll experience it! You'll meet people, hear their stories, and enjoy their food, wine and culture in a way that brings every destination to life. Many thanks for having written to us and we hope to see you again soon.


4/5
2018-05-18

Informative tour

"It was a once in a lifetime trip."

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Go_Ahead_Tours from Go Ahead Tours has responded
Posted Jul-13-2018

“Dear Nancy,
Thank you for leaving us an online review. We are so glad you had an amazing trip and that you are able to come home with great memories. We hope to see you on another Go Ahead tour soon!


2/5
2018-05-17

Sub-standard

"Good tour director and driver. Three days in the Highlands at a hotel with no hot water, lousy food, and even worse service ruined the trip for me........"

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Go_Ahead_Tours from Go Ahead Tours has responded
Posted Jul-13-2018

“Dear Thomas,
Thank you for leaving us an online review and for traveling with Go Ahead Tours. We appreciate you raising your concerns for some of the accommodations and your feedback has been relayed to our Quality Control Department for their immediate attention. However, it makes us happy to read that you were comfortable on the bus and felt well looked after with your Driver and Tour Director. With that in mind, we hope that you had a fantastic time taking in the sights and met some wonderful people to share your adventure with.


5/5
2018-05-15

South American Adventure

"This was our second tour with Go Ahead Tours and our first to South America, though we have taken tours with other companies as well as a large number of cruises. This tour is named "Chile & Argentina: Patagonia to Buenos Aires" by Go Ahead. This was by far the most amazing tour we have taken and was done in conjunction with a subsequent cruise out of Buenos Aires on Celebrity's Infinity. After an overnight flight from Atlanta, we were met at the Santiago, Chili airport by a Go Ahead representative and we were off to our hotel in the city center. After seeing the sights around Santiago we flew to Punta Arenas and spent four days in Patagonia staying in Puerto Natales and El Calafate. I could go into detail about all the amazing and wonderful things we saw and experienced but this would end up being a book. We flew from El Calafate to Buenos Aires where we again toured the area. After parting with out tour, we spent the next five days on our own in Buenos Aires before boarding our ship.

Now down to what you really want to know. This tour could not have been better. Everything went off like clockwork. We bought all the optional excursions, figuring we would never be this way again, and determined they were very reasonably priced. (I'm the kind of guy who will not watch a movie nor read a book twice, but I would go on this tour again - it was so fantastic!) The interior flights on LATAM Airlines and Aerolineas Argentinas were top notch. The hotels in Santiago and Buenos Aires were excellent. The three hotels in Patagonia were excellent especially when you take into consideration where in the world you are and make allowances. Everywhere we went the food was good. I tired of hassling with bottled water so drank the water from the tap in the hotels as well as in the restaurants and never had a problem. It is cold and windy in Patagonia and can be wet. We were very lucky in the rain department, but were glad we had our Costco down jackets, gloves, and a hat. We did have rain jackets with us on excursions in a light backpack but never needed them, pure luck. As for cash, we did take a small amount of local cash with us which we obtained from a bank. We found out that U.S. dollars are accepted almost everywhere, even in a pub in Punta Arenas.

Now for the people. Our tour Manager, Juan Pablo Chamorro, was the best. He took such amazingly good care of the group. He made sure everyone knew where to be and when to be there and repeated himself as necessary. He was exceptionally patient when necessary and never once showed any impatience with anyone, even when he was entitled to do so. Juan Pablo is very knowledgeable and has obviously been doing this tour for a while. The local tour guides hired by Go Ahead were also excellent and added a lot of information from an insider's perspective. And finally, the local people we met were friendly and if necessary helpful, in stores, restaurants, in the subways, everywhere.
"

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5/5
2018-05-15

a dram come true

"I've always wanted to see the Northern Lights and Go Ahead Tours helped to make my dream come true. Along with all the great scenery of Reykjavik and the surrounding areas, this was by far one of my best vacations. From visiting the areas where Game of Thrones was filmed, to swimming in the Blue Lagoon, to the folk museum and the geysers I had a fantastic adventure. The high light of course was the Northern Lights. A bus trip outside of the city led to three glorious hours of watching the Lights dance and play in the night sky. Truly a dream ome true."

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Go_Ahead_Tours from Go Ahead Tours has responded
Posted Jul-12-2018

“Hi Gina,

We are so thrilled that this trip was a dream come true for you! We are jealous that you were able to see the Game of Thrones set, one of our favorites here in the office! Thank you for sharing your experience, we hope to welcome you on another adventure again soon!”


5/5
2018-05-12

Two years in a row

"I chose Go Ahead two years in a row. The first tour was flawless, why not choose Go Ahead again. "

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Go_Ahead_Tours from Go Ahead Tours has responded
Posted Jul-10-2018

“We're thrilled to hear that Ron! Thank you for choosing Go Ahead, we can't wait to have you on tour again!”


5/5
2018-05-08

From Nice to Paris

"We had an amazing journey and memorable experiences, because our tour guide was awesome and France is spectacular!"

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Go_Ahead_Tours from Go Ahead Tours has responded
Posted May-10-2018

“Thanks for sharing more about your experience with Go Ahead in France! We're so happy to hear that you had such a fabulous time. We look forward to welcoming you on your next Go Ahead trip!”


4/5
2018-05-06

Italy tour

"Was very impressed with Go Ahead Tour’s staff and overall organization of our tour of Italy."

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Go_Ahead_Tours from Go Ahead Tours has responded
Posted May-10-2018

“Hi Lani, Thanks for sharing more about your experience with Go Ahead in Italy! We're so happy to hear that you had such a fabulous time. We look forward to welcoming you on your next Go Ahead trip!”


4/5
2018-04-28

Great in-country experience!

"As is true of my previous experiences with GoAhead, the guides were superb: well-informed in all areas of the country's life past and present. Our full-time guide was delightful: adding charm and humor too her wide ranging knowledge of the country. She was fully attentive to the needs of every member of the group and creative in her handling of an unavoidable change of plans,.

However, the air travel to and from the country was poorly scheduled. It involved nights of missed sleep at both ends of the trip and an indirect routing which caused additional delays. We should have booked our own travel.
"

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Go_Ahead_Tours from Go Ahead Tours has responded
Posted May-10-2018

“Hi Susan, Thanks for sharing more about your experience with Go Ahead! We're so happy to hear that you had such a wonderful time but regret to hear about the flight itinerary. We aim to reserve the most direct flights possible within our contracts with the airlines. We look forward to welcoming you on your next Go Ahead trip!”


2/5
2018-04-26

Australian/New Zealand/Fiji

"Went two days early with friends and booked hotel thru Go Ahead and paid in advance. When arrived at Savoy hotel didn't have enough rooms for the reservations. Rooms were small and outdated. Initial dinner to meet guide and other travels was a buffet at hotel. Not a good way to make an initial first impression. Food was below average.

Tour buses didn't have toilets. Constantly stopping at rest stops. Some buses had but weren't able to use. Supposedly they were broken. Tour was not planned efficiently. Did lots of backtracking when it could have been avoided by changing the way stops were made. Scheduled was changed after booking so did not get to Christchurch.

This was my first and last tour with GO Ahead.
"

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Go_Ahead_Tours from Go Ahead Tours has responded
Posted May-10-2018

“Hi Gary, We regret to be informed that this tour did not meet your expectations. I have shared your feedback regarding with our management team. Please feel free to give us a call at your earliest convenience so we can investigate further. We can be reached at 1-800-597-0350.”


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