• ADDRESS
    11050
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    1-888-978-7759
    FAX
    1-888-381-2868
  •  
  • SUPPORT EMAIL
    service@globalindustrial.com
    SUPPORT PHONE
    1-888-628-3466

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • option not available Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 7.95/10
Chance of future purchase: 9.29/10
Shipping & packaging: 8.75/10
Customer service: 9.32/10
Return/Replacement policy: 8.06/10
Click a star to Write a Review!
5/5
2018-07-02

Always a great consumer experience when using Global for my facilty needs.

" Great Company helping Making America Great Aagin!"

Helpful Cool

5/5
2018-06-26

Great service, competitive prices

"I depend on service first and competitive pricing second. "

Helpful Cool

5/5
2018-06-26

"Amy and team always are helpful and expedient with my request."

Helpful Cool

5/5
2018-06-25

Perfect

"my rep was always able to quote and provide alternatives for our needs"

Helpful Cool

5/5
2018-06-25

Great Service

"I have been working with a lady for all my orders for many years. Ronetta has always been very helpful and courteous in all communications. Product has been received on time in almost all circumstances. "

Helpful Cool

5/5
2018-06-25

Wonderful Service

"Easy ordering process and excellent service and communication on the process - and great products."

Helpful Cool

1/5
2018-06-25

Billing and Shipping Information Seemingly Uncorrectable

"Tried for almost one month to correct the shipping and billing information for our corporate account by providing correct info to account manager and a billing specialist. This took several emails and phone calls to correct this as well as some security issues. "

Helpful Cool
No Avatar
GlobalIndustrial2 from Global Industrial has responded
Posted Jun-26-2018

“Thank you for choosing Global Equipment for your recent industrial needs purchase. We value our customer’s feedback and view it as an opportunity for growth in the future. Our goal is to offer quality products for the lowest possible prices.

We were able to locate your account and escalated your comments for further review.

We apologize for any inconvenience this may have caused you and we look forward to doing more business together in future.


5/5
2018-06-25

Work supplies

"Easy to work with. Item arrived correct and on time. "

Helpful Cool

5/5
2018-06-25

Excellent

"Always no problems, fast delivery, great prices, good customer service!!"

Helpful Cool

5/5
2018-06-25

Excellent Customer Service

"Quick response time to request for quote and quick turnaround. Professional customer service!"

Helpful Cool

1/5
2018-06-25

Poor Service

"From Tom at Maury Regional Hospital (Customer Number 143978): I have been trying to return a damaged order for OVER SEVEN WEEKS. Customer Service at Global does not answer my emails or phone calls. I will NOT order from Global."

Helpful Cool
No Avatar
GlobalIndustrial2 from Global Industrial has responded
Posted Jun-26-2018

“Thank you for choosing Global Equipment for your recent industrial needs purchase. We value our customer’s feedback and view it as an opportunity for growth in the future. Our goal is to offer quality products for the lowest possible prices.

We were able to locate your order that reflected the purchase of the product that you reviewed. Our records indicate that the damaged item received can be disposed of.

We apologize for any inconvenience this may have caused you and we look forward to doing more business together in future.


5/5
2018-06-25

purchasing

"friendly staff ,fast service"

Helpful Cool

5/5
2018-06-25

Product was exactly as expected

"Arrived when it was supposed to and was exactly as described."

Helpful Cool

5/5
2018-06-25

Purchasing Agent

"Great Customer Service and always on top of every order. "

Helpful Cool

5/5
2018-06-25

GREAT EXPERIENCE

"TOM ANDERSON TO WHO I CALL WHEN I NEED SOME ADDITIONAL INFO HAS ALWAYS FOUND THE INFO THAT I NEEDED TO HELP "

Helpful Cool

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