• ADDRESS
    11050
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    1-888-978-7759
    FAX
    1-888-381-2868
  •  
  • SUPPORT EMAIL
    service@globalindustrial.com
    SUPPORT PHONE
    1-888-628-3466

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • option not available Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 7.98/10
Chance of future purchase: 8.26/10
Shipping & packaging: 7.63/10
Customer service: 7.08/10
Return/Replacement policy: 8.67/10
Click a star to Write a Review!
4/5
2018-03-07

Very helpful

"answered all my questions"

Helpful Cool

5/5
2018-03-02

Prompt and Accurate

"Marc is always quick to reply and accurate with the information he provides us for quotation."

Helpful (1) Cool

5/5
2018-03-02

Excellent service

"Excellent service and good comunication"

Helpful Cool

5/5
2018-03-01

Easy shopping experience

"Easy shopping experience. Ordering went smoothly, and delivery was quick."

Helpful Cool

5/5
2018-03-01

less global labeling

"That's always been my only complaint. For the resale aspect it kills the deal for any new orders. Customer can just come to you direct and doesn't need us.
"

Helpful Cool

5/5
2018-03-01

Excellent Business Service

"I frequently order from Global Industrial for work projects. They are efficient in processing my orders, and they are shipped / delivered in timely manners."

Helpful Cool

5/5
2018-03-01

good service

"great response product delivered on time"

Helpful Cool

4/5
2018-03-01

Customer service is special

"Had an order that fell through the cracks. Customer service came to the rescue and re-ordered it at no cost to me. How special is that! Thank you. "

Helpful Cool

5/5
2018-03-01

Excellent customer service

"Very satisfied with the customer service."

Helpful Cool

5/5
2018-03-01

Tony Ruggieri

"Mr. Ruggieri makes every experience with Global Industrial a great one. I appreciate his attentiveness and willingness to help. He calls and checks on us here to see if we are in need of anything and if he can help. He also keeps us abreast of anything that can be of help to us here. He has taken time to develop a great business relationship with not only me but our corporate team and supervisors as well. We all appreciate his attitude, and it is always wonderful to talk to him. He is one of the reasons why we continue our business with this company. The products are of good quality and the speed of service is also appreciated. "

Helpful Cool

5/5
2018-03-01

New Desk for Shipping Area

"Item was exactly what we were looking for. It was delivered quickly and we were very satisfied with Global Industrial!"

Helpful Cool

3/5
2018-03-01

More work is needed to raise the level of customer satisfaction

"Your accounting and collection division are stellar, they have helped me by revising incorrect information on invoices several times. The issue is that the sales representative is not paying proper attention to detail, when generating the sales order and the repetitive mistakes have caused significant delays in processing Global invoices."

Helpful Cool

5/5
2018-03-01

Love you guys. Best in business start to finish.

"My rep. Melissa Newberry always gives me the best service. Like Family but more dependable."

Helpful Cool

5/5
2018-03-01

Always amazing!!

"I have been buying from Global for over a year and the customer service is always amazing. Laura Borerro is excellent. She is always helpful and has excellent product knowledge. Keep up the good work. I always recommend Global."

Helpful Cool

5/5
2018-03-01

Unbelievable Service

"Super fast and friendly service."

Helpful Cool

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