• ADDRESS
    02210
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    1-800-GAZELLE
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    gazellesupport@ecoatm.com
    SUPPORT PHONE
    1-800-GAZELLE

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile

Product & services pricing 6.12/10
Chance of future purchase: 5.34/10
Shipping & packaging: 6.49/10
Customer service: 3.90/10
Return/Replacement policy: 5.92/10
Click a star to Write a Review!
1/5
2018-08-13

DO NOT TRUST THEM. Refurbished computer costs $400 in repairs not even a year later

"I bought a computer from Gazelle last September. 2014 Macbook air. Not even a year later, and almost $1000 later, the entire logic board needs to be replaced. I was told by tech professionals that the computer itself was faulty and sold to me faulty. Gazelle said it isn't their problem after 30 days. OH AND THEY DO NOT REFURBISH THEIR TECHNOLOGY. Another party does it. They are a scam middleman. DO NOT TRUST THEM"

Helpful Cool

5/5
2018-08-13

Love this program!

"This was my second experience with gazelle, and I will continue using them! Not only is the trade in process easy, it is quick and user friendly. Plus, they have the best rates!"

Helpful Cool

5/5
2018-08-09

Smooth and easy

"Very easy process from start to finish!"

Helpful Cool

1/5
2018-08-08

What a SCAM!!

"I sent a barely used iPad Pro (12.9" 32 GB wifi)--- was quoted $305 which was a lowball offer to start--- they resell it at $529, and they sent me $160. It was covered for the few short months it was used & flawless. This is a SCAM"

Helpful Cool

4/5
2018-08-07

Okay

"Could have offered more, but whatever."

Helpful Cool

5/5
2018-08-06

Couldn't be easier!

"Everything was super easy. Gazelle sent a box to return my phone and within 3 days I got an email with a credit for Amazon. Easy way to get cash for your old cell. Highly recommend!"

Helpful Cool

5/5
2018-08-06

Easy and quick

"Easy and quick. Best way to sell old gear. "

Helpful Cool

5/5
2018-08-06

Great service

"Great service that I would use again "

Helpful Cool

5/5
2018-08-05

I got money for my phone

"I received currency for my cellular device."

Helpful Cool

5/5
2018-08-03

Easy and Awesome

"The entire process was quick and I received max value for my 2013 MacBook Pro!"

Helpful Cool

5/5
2018-08-02

Right on the money!

"Working with Gazelle is so easy, efficient, and convenient. They are my go-to company to sell mobile devices. I have never had a problem with them. Everything works as smooth as butter. They send out the package quickly. Review your device and let you know how it checks out within days of mailing it to them. The money shows up not too long after that. Gazelle rocks!"

Helpful Cool

5/5
2018-07-23

Fair prices, fast delivery

"I was offered more for my old iPhone than other similar sites. Upon analyzing my device, I was given more money than the original quote. I also got my check very quickly. I have used Gazelle multiple times and will do so in the furture. "

Helpful Cool

5/5
2018-07-22

Super Easy and Fast!

"I sent 3 phones back to Gazelle they process their orders and pay quickly! I highly recommended Gazelle!"

Helpful Cool

5/5
2018-07-21

Accurate Offer!

"The company paid as expected for the item. I had previously tried to sell the device to BuyBackWorld; however, the company revised their original offer of $40 to $12 and also damaged the item upon return after I declined the revised offer. Gazelle has been accurate and paid as expected for two sales that I have had.
Excellent company!
"

Helpful Cool

5/5
2018-07-19

Always fast and easy transactions!

"I sell all of my old phones and electronics to Gazelle. Free box and free shipping and super fast payments!"

Helpful Cool

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