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Stores > Furnitureland South
  • Furnitureland S Furnitureland South Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      5635 Riverdale Dr.
      Jamestown, NC US
      27282
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      (336) 822-3000
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.67/10 7.67/10
    Chance of future purchase: Rating 8.36/10 8.36/10
    Shipping & packaging: Rating 7.43/10 7.43/10
    Customer service: Rating 8.73/10 8.73/10
    Return/Replacement policy: Rating 7.76/10 7.76/10
Voice your opinion! Review Furnitureland South by clicking a star below.
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Verified Customer
Rating 6/10
3/5
2017-12-04

Sales Staff vs. Delivery Dates

"Kim Hair was our sales rep. She was awesome, attentive, helpful, consistent and always responded. I wish I could say the same about the promised delivery date. We bought a sofa and a rug. Ordered 8/24/17. Sofa delivery promise date was met. Rug delivery promise date went from 9/24/17 - 11/21/17. We needed our order by Thanksgiving and the delayed delivery date was not acceptable. It changed with the wind. Really? The manufacturer can't make a rug in 3 months? We ended up taking the one off the floor. It is fine so far, but I really would have loved to have a new one. The delivery times/promptness was great. The delivery staff was more interested in getting out of our house than to make sure all was well. "


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Verified Customer
Rating 10/10
5/5
2017-11-21

Great Experience

"Very efficient and helpful. Processed my order very quickly and very responsive to my questions. "


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Verified Customer
Rating 10/10
5/5
2017-11-15

Excellent Experience

"We worked with Catherine Gardner who was excellent. She walked the entire complex to help us!
We could not make a decision that day, but we stayed in contact and ended up buying and entertainment center a few weeks later with her help.
The delivery crew was also great, very professional. They set everything up, took out the packing materials, showed me how everything worked, etc.
The whole process was great!
We will definitely buy from Furnitureland again!
"


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Verified Customer
Rating 10/10
5/5
2017-11-08

Extremely pleased with the product and the service!

"I love the table. The free delivery and set-up proved to be invaluable. Very professional and pleasant people to work with."


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Verified Customer
Rating 8/10
4/5
2017-11-05

Love our sofa

"Sales lady was very helpful. "


Rating 10/10
5/5
2017-11-05

Great experience from start to finish!

"Before even visiting Furnitureland South, I did a lot of research comparing prices of specific furniture brands, store policies and delivery guidelines. I also communicated with the store. All in all, it was a wonderful experience from start to finish, and I would do it again in a heartbeat.

Being from out of state, the furniture shopping involved a flight and hotel for a few nights. But what I saved in money, time and design more than made up for the travel costs. It is the biggest furniture store in the world, so whatever you're looking for, you'll find. We wanted good, solid quality furniture that will last but without breaking the bank. We found it at FLS.

I chose design consultant Sherry based on her bio on the website. We started the project together two months before I even visited FLS by communicating over phone and through email. We had to completely furnish a townhome in Florida, so I sent her our floor plan along with pictures of things I liked from Houzz and the FLS website so she knew the look and style I was going for.

We spent two full days with Sherry at FLS and she was just delightful! She maneuvered us through the buildings to the brands and styles to match our budget and style. She was right on with both! Her advice was helpful, not pushy, and with her assistance, the whole project came together beautifully! We would have been overwhelmed on our own, so having Sherry was a blessing. Since we were not moving into our townhome until late October, we appreciated that all of our furniture was held in the FLS warehouse for free as it came in. We paid 50% upon order and the balance when all furniture was in.

White glove delivery was free. The delivery department was accommodating, and we were able to schedule delivery for the very day desired. Delivery was on time as scheduled to Florida. They confirmed the date about a week ahead and gave us a four-hour window a day or two before, and called a half hour before getting there. The delivery guys were awesome! William and Quentin placed everything perfectly, even when I asked them to move the rug and couch over by a few inches. They even synced the two sides of our adjustable bed. Every piece was absolutely perfect. They carried out all packing materials, so when they left there was nothing for me to do but to sit down and enjoy my beautiful new furniture!

I would recommend Furnitureland South and designer Sherry Needles to anyone!
"


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Verified Customer
Rating 10/10
5/5
2017-10-29

Beautiful furniture delivered to your door!

"I have had the pleasure of working with Jolean Crotts for a couple of orders. Her professionalism and attention to detail keeps me coming back. I live in a small town in upstate NY with few retailers offering quality furniture at the level of Furnitureland South so I will continue to patronize your company."


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Verified Customer
Rating 10/10
5/5
2017-10-27

Excellent

"Sharon Allen greeted us on arrival and she was spot on!
She took the time to listen to our needs and saved us a lot of wasted time in areas that just wasn't our taste or what we were looking for. She also went out of her way with follow up phone calls to make sure we were satisfied before the final step. That was extremely important to us as we did talk over and changed our minds a few times with color choices. Sharon was so patient and kind. We hope everyone that walks into Furniture Land South gets a "Sharon" to look out for them as with all the furniture it can get quite overwhelming. You see Sharon took that overwhelming element out of the picture completely.
Thank you so much for a great experience!
We will be back in the future!
"


RobertSlabich's Avatar

Verified Customer
Rating 10/10
5/5
2017-10-26

Day at Furnitureland South

"Best selection of furniture we ever experienced. Our designer, Kathy Field, was extremely helpful in configuring the correct furniture for our needs. Will highly recommend other shoppers to check out the show room "


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Verified Customer
Rating 10/10
5/5
2017-10-25

Lee was amazing!

"It was a pleasure working with Lee -- he was able to answer all my questions and I left with exactly what I needed!!"


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Verified Customer
Rating 10/10
5/5
2017-10-25

Order

"We just ordered our new furniture, experience has been great so far."


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Verified Customer
Rating 10/10
5/5
2017-10-24

Great furniture. Great Customer Service.

"The title says it all. Our customer Service rep / consultant was very attentive and great with follow up. Thanks!!"


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Verified Customer
Rating 10/10
5/5
2017-10-24

Rex Goff, sales person

"Fantastic shopping experience!!"


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Verified Customer
Rating 10/10
5/5
2017-10-24

Excellent

"Melissa Holida was wonderful and made sure I found exactly the furniture I had in mind. She was very easy to work with and very communicative. I definitely would recommend her to anyone!"


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Verified Customer
Rating 10/10
5/5
2017-10-24

Great service

"Our rep, Bill Gobel was excellent. He was very accommodating, flexible and was very proactive in providing suggestions..something we very much appreciate. His follow-up was terrific. Our experience overall was excellent."


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