• ADDRESS
    14445
  •  
  • BUSINESS HOURS
    M-F: 10:00AM - 6:00PM Sat: 11:00AM - 4:00PM
    GENERAL PHONE
    1-877-243-8266
    FAX
    1.585.218.0123
  •  
  • SUPPORT EMAIL
    support@frozencpu.com
    SUPPORT PHONE
    1-877-243-8266

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Online Ordering

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Other

  • checkmark icon International Order
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Review History & Profile See full Rating history

Product & services pricing 9.32/10
Chance of future purchase: 8.86/10
Shipping & packaging: 8.00/10
Customer service: 8.44/10
Return/Replacement policy: 8.50/10
Click a star to Write a Review!
4/5
2018-05-12

Overall good experience

"The items I ordered were missing some pieces. I replaces them myself. I blame primochill, not the frozencpu website."

Helpful Cool

5/5
2018-05-08

Excellent Service and Support

"Immediately answer phone and questions. Great web and information site. Ease to find exactly what you need. Stuff also not available elsewhere "

Helpful Cool

5/5
2018-04-26

Great, Fast and Responsive Service!!!!!!!!!!!!!!!!!!!

"We order from FrozenCPU on a regular basis and have always had a great experience. Emails are responded to quickly and service is always great!"

Helpful Cool

5/5
2018-04-23

Great!

"Everything that I ever wanted"

Helpful Cool

5/5
2018-04-14

Great service

"Had exactly what I needed to order. "

Helpful Cool

5/5
2018-04-14

First class

"I highly recommend this company
I got what I ordered and they delivered in less than two weeks considering the item that I ordered was out of stock and had to be sourced from Europe
I’ll give it more than five stars if I could
"

Helpful Cool

5/5
2018-03-14

They are the BEST!

"Aside from the assortment of gear that FrozenCPU has (its huge), there customer service is bar none the best I have ran into. I called them, and guess what, a live person picked up. This person spent 30+ min on the phone with me giving me the pros and cons of stuff I was going to spend money on. I went to Frys and I would have spent 300 bucks more than I did at FrozenCPU. I know where I will be getting my water cooling gear from now on!"

Helpful Cool

1/5
2018-03-02

I received my order, it had defective products But I can not contact for a refund - no one answers calls by phone or email

"I received my order, it had defective products
But I can not contact for a refund - no one answers calls by phone or email
which I liked - so it's fast Shipping
"

Helpful Cool

5/5
2018-02-28

Ordering AGAIN!

"Good product, ordering again. Pre-sleeved cables were NICE! Fast shipping, little high on prices if you were to get my honest opinion, but will order again anyways."

Helpful Cool

5/5
2018-02-08

Excellent!

"Great selection of items, which is almost impossible to find in Canada!
Shipping is faster than expected as well
"

Helpful Cool

5/5
2018-02-03

Reliable for YEARS!

"I have been ordering from FrozenCPU for years, and have never had an issue with their service. I am relieved every time that I visit their site, since there are so many computer sites such as this seem to be disappearing daily."

Helpful Cool

4/5
2018-02-03

Excellent!

"Great products and easy website to use!"

Helpful Cool

5/5
2018-02-01

great help with simple questions

"thanks again for the help and the low prices. "

Helpful Cool

5/5
2018-01-28

Dependable

"I have shop on this site many time's now. And they always seem to have what im looking for at a fair price. And they are always adding new item to there site.making it one of the best sites to find alot of the harder to find item's. I can pretty much always depend on FrozenCPU to have what I need a good price. Thanks you to all the people that make that store/site work....."

Helpful Cool

5/5
2017-12-30

Dead Solid Perfect

"I always do comparison shopping- prices- shipping etc- Don't have to anymore they are always right on target and MOST IMPORTANT OF ALL-
When you call - THEY ANSWER THE PHONE in person- NOT A REORDING- NOT AN AUTOMATED SYSTEM THATS TELLING YOU LIES ABOUT INCREASED CALL VOLUME AND SO ON...
I just placed an order so I look forward to the mail- only thing that would make it better- was if they were right across the street
"

Helpful Cool

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