• ADDRESS
    n/a
  •  
  • BUSINESS HOURS
    Monday to Saturday, 9:30am to 5pm (Hong Kong Time - GMT +8)
    GENERAL PHONE
    +852 3615-9948
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    support@fasttech.com
    SUPPORT PHONE
    +1 (845) 262-3440

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • checkmark icon International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.06/10
Chance of future purchase: 7.44/10
Shipping & packaging: 6.37/10
Customer service: 7.17/10
Return/Replacement policy: 6.71/10
Click a star to Write a Review!
5/5
2018-06-26

Excelentes liquidos

"Ya es tercera vez que compro y todo bien muy feliz."

Helpful Cool

4/5
2018-06-25

2018-06-25

"My order was delivered in good time and good condition."

Helpful Cool

1/5
2018-06-24

Fasttech is not reliable.

"We never received package with tracking number RT389392096HK.

And Fasttech informed us that it is our responsibility to find the package and they won't be able to trace it with the tracking number.

Fasttech is a scam. Better to avoid as there is no reliability.
"

Helpful Cool

1/5
2018-06-23

Just keep waiting

"I will not wait for two months Just keep waiting"

Helpful Cool

4/5
2018-06-20

Just as expected

"Good tracking update, delivery in the maximum term (few weeks). Suprisingly good quality of ordered stuff, but nor excelent (minor flaws)."

Helpful Cool

1/5
2018-06-20

Appauling Customer Service , negative reviews rejected continualy .

"Ordered replacement glass for Smok TFV4 the glass simply not the right diamater and wont fit . After months of back and forth eventually given refund despite rewuesting being sent the correct glass . Startec in feb still they argue not yo publish my reviews 3 times refused . All Customer service do is deflect from the issue by asking pointless questions thag they themselves can find out from there system , "

Helpful Cool

5/5
2018-06-18

Reliable, fast

"Reliable, fast service. Thank you"

Helpful Cool

4/5
2018-06-18

Good&fast delivery and good quality products

"Have been using FastTech for awhile and have had good service all round."

Helpful Cool

3/5
2018-06-15

Took forever

"First package shipped 2 days after I ordered. Got a notification that the second part would be shipped within a week.
A month later, I haven’t received the first package, and the second hadn’t shipped. Contact customer support and they got things moving, but still took 2 months for the first package to show up, and the second one came in a week before that.
Would still order again for price and quality though!
"

Helpful Cool

5/5
2018-06-15

Good products and price.

"Recomended, Good products and price."

Helpful Cool

5/5
2018-06-14

Very good service and speedy delivery - recommend

"Quick delivery, quality products"

Helpful Cool

1/5
2018-06-14

Horrible service!

"So what can I say about fasttech? Do not buy! Why? Here are few reasons:

- they sell counterfeit products that don't work as intended
- shipments are lost on the way and you can forget about resend or refund. They need to contact shipping company and that takes some time. In my case over 2 months
- support is using generic text like "we are sorry", "we understand", "we are here to help" but it stays on words, no actions
"

Helpful Cool

5/5
2018-06-13

The best international online buying experience I've had, ever - which is why I keep going back!

"I'm now a regular repeat customer of FasTech, as they deliver when they say they will at good prices.
I only look elsewhere if they don't have and can't get what I'm looking for, and they have even started stocking items that I've requested.
"

Helpful Cool

1/5
2018-06-11

I have not received the product

"
I have not received the product, I placed the order on 2018-04-23, I had a bad experience with the purchase
"

Helpful Cool

4/5
2018-06-11

Thank you

"I'm happy with my new vape and want to tell you thank you for everything."

Helpful Cool

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