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Stores > Factory Authorized Outlet
  • Factory Authori
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.26/10 7.26/10
    Chance of future purchase: Rating 5.67/10 5.67/10
    Shipping & packaging: Rating 6.02/10 6.02/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 5.11/10 5.11/10
Voice your opinion! Review Factory Authorized Outlet by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-11-29

Excellent deal! Super fast shipping.

"Excellent deal! Super fast shipping."


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Verified Customer
Rating 10/10
5/5
2017-11-28

All is well

"Very nice I found the deal "


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Verified Customer
Rating 10/10
5/5
2017-11-28

good service

"good service, good prices"


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Verified Customer
Rating 10/10
5/5
2017-11-28

Satisfied with price and ease of purchase.

"Very good purchase experience."


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Verified Customer
Rating 10/10
5/5
2017-11-28

A++++

"Good fast delivery
Good fast delivery
"


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Verified Customer
Rating 8/10
4/5
2017-11-28

Fast shipping, reasonable prices

"I‘m pretty satisfied with the company. Sadly it was an international order ant they didn‘t told me in any way, that i‘ll habe to pay another 20$ in Tax. That was kind of a surprise to me"


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Verified Customer
Rating 10/10
5/5
2017-11-28

great

"greatxxxxxxoooooooooooooooooooooooooo"


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Verified Customer
Rating 2/10
1/5
2017-11-28

DAMAGED

" QUICK HITCH DAMAGED AND MISSING PART ON ARRIVAL. WILL BE REQUESTING RMA NUMBER. BOX HAD HOLES ON ALL FOUR CORNERS AND PRODUCT SCRATCHED ON CORNERS."


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Verified Customer
Rating 10/10
5/5
2017-11-27

Jtex

"Good as always. Good product, good price, and good service.
"


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Verified Customer
Rating 2/10
1/5
2017-11-27

dissatisfied

"As of this writing I have not received my order as yet , no confirmation, but the card was charged."


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Verified Customer
Rating 10/10
5/5
2017-11-27

Now that's what I'm talking about!

"Factory Authorized Outlet had what I wanted and at the best price around! I had it shipped ground for FREE and it was here in less than a few days! I'm real happy with my purchase and I will be telling all of my friends where to go for name brand tools!
Thanks MAX Tool!!!
"


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Verified Customer
Rating 4/10
2/5
2017-11-27

Dropped in shippment

"Good price, easy website to navigate, took PayPal. So far so good.

It was shipped by UPS Ground according to all the documents but it arrived via FedEx Ground.

The box was crushed on one end and had been re-wrapped. They set it in the driveway and when I went for my hand truck they left. I didn't sign anything.

Opened it up and the side shroud is broken and one leg is bent. Off/On switch is loose. It runs and is repairable but I have a project sitting waiting for 90psi compressed air.
"


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Verified Customer
Rating 10/10
5/5
2017-11-27

Amazing Order Processing and Delivery time.

"Ordered from Canada and received goods in matter of days! Definitely will order from Factory Authorized Outlet again."


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Verified Customer
Rating 2/10
1/5
2017-11-27

NO SHIP

"I ordered 2 items that said they were in stock, but they were not in stock. Two days later they put them on sale at a reduced price. Also had to sit on hold for 9 min. to cancel. I will not order from this company again."


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Verified Customer
Rating 10/10
5/5
2017-11-26

DeWalt

"great service, fast delivery"


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