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Stores > Factory Authorized Outlet
  • Factory Authori

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.26/10 7.26/10
    Chance of future purchase: Rating 5.67/10 5.67/10
    Shipping & packaging: Rating 6.02/10 6.02/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 5.11/10 5.11/10
Voice your opinion! Review Factory Authorized Outlet by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-12-01

no hassle, prompt delivery

"Quick surprise, and pleasant. "


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Verified Customer
Rating 10/10
5/5
2017-12-01

Easy & fast

"We had an idea of what we wanted looked at the specs sheet, order the one we needed & it delivered right on time. The unit that was ordered is more than we expected. We are very happy with the unit."


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Verified Customer
Rating 2/10
1/5
2017-12-01

Still have not received my items

"Have not received my items"


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Verified Customer
Rating 8/10
4/5
2017-11-30

happy happy happy

"shipping was fast and as described"


Rating 4/10
2/5
2017-11-30

Will not stand behind Product

"We purchased a DeWalt Planer that was supposedly "NEW" When my husband tried to use it he noticed a strange noise.. when he removed the cover he discovered that 3 screws were missing .. causing things to shift and one part to break.. We tried to place a claim but they said the 30 days were up.. This item took way longer than we expected to ship and it arrived after we had left on vacation for 12 days (our house-sitter brought it in)Then upon return my husband had surgery that left him unable to lift things until this week.. A Friend came over to help him lift this yesterday and they tried it today only to find the fact it was obviously not "NEW" and they are not standing behind their product...
DO NOT DEAL WITH THESE PEOPLE!!!!!
"


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Verified Customer
Rating 10/10
5/5
2017-11-30

Perfect

"Item was a good bargain and received in record time. "


MarkStallard's Avatar

Verified Customer
Rating 2/10
1/5
2017-11-30

Never received!

"Never received item yet!! What more can you say if you don't get what you ordered. Status saying its not shipped yet! What a joke! Another bad transaction with a shady company!"


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Verified Customer
Rating 4/10
2/5
2017-11-30

Not good

"Have not yet received article ordered."


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Verified Customer
Rating 2/10
1/5
2017-11-30

Unsatisfactory mailing regulations

"I purchased a battery that turned out they couldn't send me, but they didn't realized about ir until several days after, making me loose my time.
"


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Verified Customer
Rating 2/10
1/5
2017-11-30

Will not even give a tracking number and it's been a week

"Wonder when I'll receive it ?"


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Verified Customer
Rating 10/10
5/5
2017-11-29

!!

"!!........................."


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Verified Customer
Rating 10/10
5/5
2017-11-29

Very positive experience with quick delivery

"Totally positive again! Easy to navigate web site."


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Verified Customer
Rating 10/10
5/5
2017-11-29

Great deal and quick delivery.

"Found exactly what I was looking for, had a great variety to choose from. Great deals with coupon codes. Received it quickly. Very satisfied with the whole experience."


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Verified Customer
Rating 10/10
5/5
2017-11-29

Excellent service

"Exactly what I ordered and arrived a day early. "


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Verified Customer
Rating 4/10
2/5
2017-11-29

"The sold some thing that they did have and couldn't get."


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