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Stores > Factory Authorized Outlet
  • Factory Authori
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.26/10 7.26/10
    Chance of future purchase: Rating 5.67/10 5.67/10
    Shipping & packaging: Rating 6.02/10 6.02/10
    Customer service: Rating 5/10 5/10
    Return/Replacement policy: Rating 5.11/10 5.11/10
Voice your opinion! Review Factory Authorized Outlet by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-12-04

very pleased, good deal, fast service

"good transaction, will purchase from them again."


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Verified Customer
Rating 10/10
5/5
2017-12-04

Easy

"Delivery on time. No issues. "


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Verified Customer
Rating 10/10
5/5
2017-12-04

Perfect Transaction

"The item I purchased was exactly as describe and shipping was very quick. I called they're customer service line with some questions about the product I purchased, after I received it. They were were super helpful and friendly. Overall a perfect transaction."


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Verified Customer
Rating 6/10
3/5
2017-12-03

Purchase not delivered yet

"Hello,
I ordered 4 items on November 25th and they have not arrived as of December 3rd. The website says the items were supposed to be delivered within 1-5 days. I called customer service and they informed me, my packages would be delivered on Saturday, but they still haven't arrived. I understand it is the holiday season, but I am still disappointed.
"


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Verified Customer
Rating 10/10
5/5
2017-12-03

Superb Shipping!

"First purchase, I was completely unfamiliar with this website so was expecting to be disappointed, not the case. My husband’s gift arrived in a few days! So impressed considering it was Black Friday! "


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Verified Customer
Rating 10/10
5/5
2017-12-03

Satisfied repeat customer!!

"Quick delivery and excellent service. Thanks for saving me $$$. "


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Verified Customer
Rating 10/10
5/5
2017-12-03

IR231C Ingersoll Rand best price!

"Great price, fast shipping, Thanks!!"


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Verified Customer
Rating 10/10
5/5
2017-12-03

Great product

"Makes greasing my machines a dream. "


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Verified Customer
Rating 10/10
5/5
2017-12-03

Excellent site

"Great prices, product as advertized, timely delivery. Would use again for next purchase."


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Verified Customer
Rating 10/10
5/5
2017-12-01

Great

"Ups did good in delivery. "


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Verified Customer
Rating 2/10
1/5
2017-12-01

Poor Customer Service.

"I made an attempt to change an error on my order via voicemail and email. No response for 4 days. I called again and they shipped the package to the wrong address and made me pay for the address change despite the fact that I called and emailed them with the error immediately. Ultimately, the error was my fault, but the fact that they don't reply to their messages in any form just goes to show how much they care. Then they charged me $26 to make the address change."


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Verified Customer
Rating 2/10
1/5
2017-12-01

Don’t sell it if it’s not in stock

"Got half my order the other is on back
Order tried to sell me another for more money
"


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Verified Customer
Rating 10/10
5/5
2017-12-01

Arrived earlier than scheduled (but that’s thanks to shipping company)

"Product as described, new in box. Can’t ask for much more at this killer price. "


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Verified Customer
Rating 8/10
4/5
2017-12-01

Great......but...

"I was very excited that I was able to find the item I purchased for the price that I received it for (gift will not be opened until Christmas) but was shocked when I drove up into my driveway and the package was on my porch with NO wrapping....no box.....no large envelope....nothing to cover what the item was which in my mind made it a tremendous temptation to anyone driving by as it was bold as could be what the box was with the name and picture all over the original box. I was so glad that I came home when I did so I could take the box into the house before someone was tempted to take it. That was the only thing, so far, that I was not happy with. Not even a large envelope to cover the items name and brand. Is that how all packages are shipping????"


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Verified Customer
Rating 10/10
5/5
2017-12-01

EXCELLENT

"My overall experience was good. I had zero problems with anything. The web sight was easy as was the check out. I received my planer in six days from being ordered. I would purchase from them again."


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