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Stores > Factory Authorized Outlet
  • Factory Authori

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.34/10 7.34/10
    Chance of future purchase: Rating 5.84/10 5.84/10
    Shipping & packaging: Rating 6.18/10 6.18/10
    Customer service: Rating 5.09/10 5.09/10
    Return/Replacement policy: Rating 5.35/10 5.35/10
Voice your opinion! Review Factory Authorized Outlet by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-12-12

DeWalt DCD996 Hammerdrill

"Good product, good price!"


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Verified Customer
Rating 10/10
5/5
2017-12-12

Great Service

"I have bought two items (tools) and I am extremely satisfied with both delivery and the products that I purchased. Thank you!"


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Verified Customer
Rating 4/10
2/5
2017-12-12

Review of Factory Authorized Outlet

"Customer service totally unresponsive to address correction request immediately after (6 minutes) order was placed. Called 4 times, and emailed 2 times. NO RESPNSE what so ever."


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Verified Customer
Rating 2/10
1/5
2017-12-12

long wait

"They did not say the item was on back order, till I called them because I did not get a tracking number. I got an E-mail saying it was backordered the day after I called them."


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Verified Customer
Rating 8/10
4/5
2017-12-11

None

"Just need more friendly tracking info. I received in a timely manner. I bought pretty expensive item, so it goes on the porch and I rather sign for it."


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Verified Customer
Rating 10/10
5/5
2017-12-11

"Very satisfied from start to finish"


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Verified Customer
Rating 10/10
5/5
2017-12-11

Good

"On time and what was ordered"


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Verified Customer
Rating 10/10
5/5
2017-12-11

First time Ordering

"We were very happy at how quickly the item was shipped and received.
"


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Verified Customer
Rating 10/10
5/5
2017-12-11

Great Price, Free Shipping, Fast Delivery

"Best price I've found. Free shipping. Quick Delivery. The order was accurate. "


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Verified Customer
Rating 10/10
5/5
2017-12-10

"An Excellent Place to Shop"

"I found all of your operation to be excellent."


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Verified Customer
Rating 10/10
5/5
2017-12-10

No Issues

" Best price on the web for what I purchased. Will definitely check them first for all my Dewalt needs. Product came quicker than expected."


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Verified Customer
Rating 10/10
5/5
2017-12-10

Husqvarna 445

"Item shipped and arrived promptly and in good condition. Was exactly as described. Very satisfied with my experience with this company."


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Verified Customer
Rating 10/10
5/5
2017-12-10

Always great value for a good price!

"3 days from order to my front door, and that's with FREE shipping!"


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Verified Customer
Rating 10/10
5/5
2017-12-10

My review

"Fantastic service, simple very efficient. Delivery international was faster than domestic."


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Verified Customer
Rating 10/10
5/5
2017-12-10

Excellent Price and Delivery

"Ordered DeWalt 20v Blower. Delivered on time, price was much better than all the Big Box hardware stores."


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