fabletics.com
Apparel
69,376 reviews
7.57 / 10
  • ADDRESS
    n/a
  •  
  • BUSINESS HOURS
    Available 24 hours, 7 days a week
    GENERAL PHONE
    844-322-5384
    FAX
    N/A
  •  
  • SUPPORT EMAIL
    http://www.fabletics.com/help
    SUPPORT PHONE
    Member Services

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile

Product & services pricing 6.95/10
Chance of future purchase: 7.50/10
Shipping & packaging: 7.70/10
Customer service: 7.46/10
Return/Replacement policy: 7.49/10
Click a star to Write a Review!
5/5
2018-07-11

Love it

"Love fabletics and their activewear!"

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Kim.P from Fabletics has responded
Posted Jul-11-2018

“Hello Fernanda,

We love you too! We love being able to provide a positive experience for members like you.

Stay Awesome,

Kim”


3/5
2018-07-11

Always out of the items that interested me the most

"I always had a hard time finding outfits to order because all the cute ones were always out of stock. The shirts I don’t think are very great quality. I had a few arrive that the seems were very uneven and arm out holes where not the same size. "

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Kim.P from Fabletics has responded
Posted Jul-11-2018

“Hello Andrea,

When our members are unhappy, we're unhappy... Let us make it up to you! Our helpful Member Services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

Best,

Kim”


3/5
2018-07-11

Great yoga pants- often low stock or sold out

"Overall I really like the yoga pants I’ve purchased. The draw back with Fabletics is that they often run out of an item and when you use the filter to find your size and in stock items, it doesn’t actually apply the filters. Too much time wasted looking at clothes that are either sold out or not the right size. "

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Kim.P from Fabletics has responded
Posted Jul-11-2018

“Hello Jen,

We truly apologize about your experience! Your feedback is important and we would like to make things right. Our helpful Member Services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

Best,

Kim”


2/5
2018-07-11

Poor

"I skipped this past month but you took out my money anyways. So I was forced to buy a outfit. "

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Kim.P from Fabletics has responded
Posted Jul-11-2018

“Hello Janesa,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, Our helpful Member Services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

Best,

Kim”


2/5
2018-07-11

Very Slow

"I paid for 2-3 day shipping, I understand that there is usually 2 days processing but with the weekend included, it’s been 7 days and still no package. I won’t be buying again because if I didn’t care about when i was receiving them I would’ve gone with standard shipping. Also customer service is awful"

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Kim.P from Fabletics has responded
Posted Jul-11-2018

“Hello Hannah,

We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. Our helpful Member Services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

Best,

Kim”


5/5
2018-07-11

Great products at a reasonable price

"Shopping is easy with Fabletics VIP membership. Prices are reasonable, it’s easy to skip a month if you want and easy to shop if you want. Quick shopping, good quality, can’t be beat! "

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Kim.P from Fabletics has responded
Posted Jul-11-2018

“Hello Michelle,

We are glad that you are having a great online shopping experience! We love hearing from fabulous members like you!

Cheers,

Kim


1/5
2018-07-11

Next to impossible to cancel VIP subscription.

"I'm given the runaround every time I've called to cancel.
None of their clothes fit the same from item to item in the same size.
"

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Kim.P from Fabletics has responded
Posted Jul-11-2018

“Hello Ashley,

Thank you for your honest feedback, we deeply appreciate your review to constantly improve our services. We’re sorry to hear about your recent experience with Fabletics! Let us make it up to you! A representative from our Member Service team will contact you shortly to assist you.

Best,

Kim


1/5
2018-07-11

Always out of stock

"I tried purchasing another item but it’s out of stock. Like the last time I tried to buy something cute. Always out of stock. Disappointing experience. "

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Kim.P from Fabletics has responded
Posted Jul-11-2018

“Hello Lyona,

Please accept our sincere apologies regarding your recent purchase with Fabletics. Our helpful Member Services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

Best,

Kim


5/5
2018-07-11

Love, love, love.

"I have been order from fabletics for a couple of years now, and the never disappoint! The clothes are cute, comfortable, and good quality. I've never had an issue with the product or customer service. I will be a customer for many years to come! "

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Kim.P from Fabletics has responded
Posted Jul-11-2018

“Hello Crystal,

We are happy you are enjoying your VIP Membership! We cannot wait to see what you will order next!

Take care,

Kim


1/5
2018-07-11

Awful

"I was charged for two months even when I selected to skip those months. The second month ended up causing me to have an overdraft fee from my bank. They would only refund the money they wrongfully charged me. The quality of their clothes are okay but their selection is awful and they never have anything in my size in stock anyways."

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Kim.P from Fabletics has responded
Posted Jul-11-2018

“Hello Charlotte,

We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services team will be contacting you within 48 hours to assist you.

Best,

Kim”


5/5
2018-07-11

Love, Love, Love!

"Amazing fit! Love every piece I own!"

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Kim.P from Fabletics has responded
Posted Jul-11-2018

“Hello Lindsey,

Thank you! We love offering our members a vast array of styles and designs they will enjoy!

Take care,

Kim”


1/5
2018-07-11

World’s Worst Customer Service

"I would never order from them again. Their customer service is horrible and just not worth the hassle."

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Kim.P from Fabletics has responded
Posted Jul-11-2018

“Hello Samantha,

Your feedback is important and we would like to make things right. Our helpful Member Services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

Best,

Kim


5/5
2018-07-11

Great

"I love the site. Easy to navigate, tons of beautiful designs and colors, and I love variety of styles and outfits already put together."

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Kim.P from Fabletics has responded
Posted Jul-11-2018

“Hello Brittany,

We are glad you are enjoying our website! We love hearing from fabulous members like you!

XoXo,

Kim


5/5
2018-07-11

Fabletics is always easy

"I order from them every month and I haven't had a bad experience yet."

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Kim.P from Fabletics has responded
Posted Jul-11-2018

“Hello Mindy,

Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

XO,

Kim”


5/5
2018-07-11

Yesssss

"Great it’s always a pleasure to buy from them"

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Kim.P from Fabletics has responded
Posted Jul-11-2018

“Hello Priscila,

We are glad that you are having a great online shopping experience! We love hearing from fabulous members like you!

Cheers,

Kim


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