I will not be a repeat customer.
"I ordered last night. The flowers delivered today were not the same as in the photo. The picture showed lilies, irises, and daisies, among other flowers. They substituted alstroemeria for lilies, mums for daisies, and only included one iris. Ferns were used to fill voids even though these were not in the photo. I paid $40 for the cheapest flowers plus a $17 or $18 charge at the end. They did not email me my receipt. Hence, I did not have an invoice number to provide their customer service department. Customer service is lacking in other ways. It would be nice if I could send picture side by side of the product advertised and the one received. It is simply not worth it! You are better off looking up a reputable local florist on the internet and calling them directly. I am not sure how FTD stays in business. They must not have many repeat customers."
"I tried 800flowers and their online ordering kept saying not available in that area! Also, you actually describe the flowers used in the bouquet i chose, so i know what Im getting!"
"Glitches with online ordering made the process very complicated. there is also a limited variety of bouquets and arrangements available online."
"Your pricing seems a bit higher than other floral delivery services, however I have usually had good luck with the actual product when it is delivered. Your arrangements are almost always beautiful!"
"This is predelivery...I liked the arrangement and the specialty vase..Sure hope it's delivered as displayed!!"
"Ease of use and flower selection."
"Lots of selections and love the fed gold club savings!"
"Superior accurate deliveries...on time. Great customer service reps."
"I wanted a different gift, but it was out of stock...Plus no discount.."
"Ordering was very easy on smartphone"
"In the past you always came through with the right items and timely mannor"
"My credit is A plus, but the first two credit cards were refused. All payments are up to date. I do not understand the denial!"
"I have had the FTD gold membership for 2 years. I love the perks & benefits!"
"I have ordered before and was very pleased with the service."
"Simple ordering and dependable company."
"Beautiful product which bring large smiles on the recipients faces. Website is easy to maneuver. Convenient gift to send."
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