"There was not an actual invoice number, I was the 2nd or 3rd person to purchase an geo storm indiglo gauges.The part buyin finished in about 3 months which was expected. I was then told I would recieve the product most likely within the next 1-5 months. So I waited 7 months then emailed asking what was happening with the order. I was informed that since the company name switched from stormstylz to f5performance that there was a delay at shipping because of the name difference. Told me within 2 weeks it should be sorted out. I then waited 2 months and emailed back to make sure they had the correct address, they did and also informed me the situation was the same and they didnt have the part. I sent them my address change 4 times over the next few years asking for a confirmation they recieved it and getting a confirmation reply 3 out of those 4 times(3rd time no confirmation). Now recentally(approx 2 years+ later) I have tried to contact them through email (which is the only listed form of contact on their website) atleast 8 times in the past month and have recieved no response. I have posted on a forum the owner frequents and was told by members they have recieved emails the same day back from him on his store email. So I left messages there for him(appending the threads I made a year+ ago and making new ones to find out if anyone had gotten the part) So far he has not contacted me back and I have tried everything possible including asking others to email him for me regarding this and he will not respond. I just want my money back, since I ordered the part I have started a family and not used the car the part was for in over a year but would still like it to put in the car or atleast the money back to spend on something that I can use. (buyin was in 2003 I believe but the website only lets me put 2004)I have purchased an item before from them (also a part buy in) and recieved it approximately 3 months later and was extremely satisfied. I still to this day have no clue what they did with my money or if I will ever get that part. Will update this as soon as they contact me."
Learn more on how we collect reviews, what they mean, so you can trust the content you read online.
© 2018 ResellerRatings, Inc.