Stores  >  English Tea Store
Food & Gourmet
3,009 reviews
3.44 / 10
  • ADDRESS
    15672
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    support@onlinestores.com
    SUPPORT PHONE
    1-877-734-2458

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile See full Rating history

Product & services pricing 5.00/10
Chance of future purchase: 1.67/10
Shipping & packaging: 0.00/10
Customer service: 0.83/10
Return/Replacement policy: 0.00/10
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5/5
2015-07-04

"Great store! Will surely order again. Delicious teas!"

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5/5
2015-06-29

"always first class service!"

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5/5
2015-06-26

"Very satisfied. My English tea set is absolutely beautiful and nothing was chipped or broken. Everything was package with care. Thank you! "

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5/5
2015-06-23

"Package arrived in good condition, love the tea. thank you"

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1/5
2015-06-19

"Do not...Do not order from this store (at least online). I placed a tea order in late March with this company. After a few weeks without hearing anything, I found that the tea was backordered. OK..no issue. After many inquiries later ( I had to reach out to them. They never kept me in any communications loop) in June (the 19th in fact) still no tea or any sign of it shipping. So I cancelled the order. What gets me is that the tea that I ordered is showing "In Stock" on their website. Bad customer service and days go by without any communication. "

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5/5
2015-06-18

"quick and easy transaction, excellent pricing and I would shop again w/ English Tea Store :))"

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5/5
2015-06-16

"I've used English Tea Store for more than 3 years and always satisfied with there teas and services. They have the best teas and excellent prices!!!! "

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5/5
2015-06-15

"I love the English Tea Store. They have great products and prices. I wish they could achieve lower shipping charges, though. Tea leaves aren't really that heavy...Great selection and great teas!"

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5/5
2015-06-12

"I received my order soooner than I expected.
I was very satisfied with the tea etc. I ordered.
I plan to order again in the future."

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5/5
2015-06-11

"Fast shipping and great product every time!"

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3/5
2015-06-09

"Prices on product and shipping went up as i was ordering, I was in a pinch and had to finish order !! Will Never Do Business Again !!!"

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5/5
2015-06-09

"My items were back ordered but I was kept informed of its status. The tea pot I ordered was in a mislabeled box. I received a brown tea pot instead of the blue. I spoke to customer service and the rectified the situation in a friendly and quick manor. I will order with them again. "

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5/5
2015-06-08

"I bought this for a gift for a friend who is teaching her granddaughter (4 year old Bettie) to have tea parties. The child has a small dainty cup and so does Grandma. I make them special cookies to go with their teas and they have them usually late Sunday afternoon. They love purple, so your purple flower tea pot worked well and I can see how theylove this tradition. Yesterday they had tea out on our front porch where there is a small two-seater white wrought iron table. I also opened the window during their tea time and played classical music for them on my new grand piano. Thanks so much for your addition to their very lady-like tea time. This is a good tradition to pass down to this next generation. "

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5/5
2015-06-02

"i like the strong flavor without bei g bitter. i have been using pg tips for many years, sometimes i find in stores."

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5/5
2015-05-31

"Very good tea. Needs faster shipping but worth the price not a big deal. I just order before I run out."

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