• ADDRESS
    94538
  •  
  • BUSINESS HOURS
    9:00am - 6:00pm PST, Monday - Friday.Close: Saturday - Sunday.
    GENERAL PHONE
    1-877-Buy-EXPC
    FAX
    1-510-372-0611
  •  
  • SUPPORT EMAIL
    support@excaliberpc.com
    SUPPORT PHONE
    1-877-Buy-EXPC

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.47/10
Chance of future purchase: 8.36/10
Shipping & packaging: 7.97/10
Customer service: 8.36/10
Return/Replacement policy: 8.33/10
Click a star to Write a Review!
5/5
2018-01-11

came through in big way

"Awesome customer service and can't say enough about how well they treated me and came through when I needed them too. Would buy again any time."

Helpful Cool

5/5
2018-01-09

Awesome service

"Awesome service! Replied to every email i send"

Helpful Cool

5/5
2018-01-09

Great!!!

"Great experience, excellent customer service and support. Everything arrived as expected."

Helpful Cool

5/5
2018-01-06

Professional and quick service.

"I had a great experience and will shop here again in the future. My MSI gaming laptop arrived earlier than expected even during the last week before X-mas and was packed well. It was the best price I found anywhere locally or on the internet and also came bundled with some nice MSI freebies.
5-stars.
Item purchased - (MSI GL62M 7RDX-2027)
"

Helpful Cool

5/5
2017-12-28

Good stuff

"Fast shipping. Computer is excellent. I would recommend them. They were easy to communicate with via email. They responded within 10 minutes when I had follow up questions about a friend purchasing from them. "

Helpful Cool

5/5
2017-12-22

Great service even if I didn't buy at the end

"I had to cancel my order but the attention was always very good. "

Helpful Cool

5/5
2017-12-22

Very happy

"Good price and fast shipping. A lot of free stuff came with the order. "

Helpful Cool

1/5
2017-12-22

They don't accept paypal

"They don't accept paypal or international credit cards. They live in the past, using wire transfer "

Helpful Cool
No Avatar
excaliberpc.com from EXcaliberPC.com has responded
Posted Jan-02-2018

“We accept US Credit Cards, PayPal (US/UK/Canada), Amazon Pay (supports international credit cards), AliPay, and Bank Wire Transfer. We will soon support cryptocurrencies such as Bitcoin. We don't live in the past and we are extremely cautious about internet frauds.”


5/5
2017-12-22

Great service from EXcaliberPC.com

"I am very impressed with the service I have received from EXcaliberPC.com"

Helpful Cool

5/5
2017-12-21

Three VR PC's

"I have bought three VR PC's from EXcaliberPC.com and have been happy with the experience every time."

Helpful Cool

5/5
2017-12-19

Very Pleased

"Ordered a custom Asus ROG laptop. Very happy with staff, who called with questions, and time to assemble and ship unit. Plan on doing business with this site again!"

Helpful Cool

5/5
2017-12-18

Sehr zuverlässlicher Leute

"Lieferung kam schnell und unbeschädigt nach wenigen Tagen an, und der Support reagierte schnell auf meine Fragen."

Helpful Cool

3/5
2017-12-18

had some issues contacting at first, but problem was quickly resolved

"There was a problem with the billing information that I submitted. I tried responding to them multiple times, but I never got an answer. Eventually, one of my calls went through, and the operator on the other end was quick to resolve the issue. I received a confirmation email immediately afterwards, so I was satisfied."

Helpful Cool

4/5
2017-12-16

Okay

"Fed Ex wasn’t that great with their delivery. Not sure how the computer works yet as it is a Christmas gift."

Helpful Cool

4/5
2017-12-12

Great

"At first took to log for order to ship, 12 business days, but it because tbey where concerned about my account and delivering adress sience recently. And tbey where hard yo fiind on the phon in the middle of a day lime 1 pm pacific tine "

Helpful Cool

Share EXcaliberPC.com's store rating

EXcaliberPC.com is a Merchant Member! Learn more

EXcaliberPC.com is a merchant member
EXcaliberPC.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,416 merchant members.