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e.g. Such as Newegg | browse by category or see best/worst
"Customer service are very professional and efficient. I understood the steps about security but the representative went all the way to complete my order. Thank you"
"Well represented product, easy deal, quick delivery and amazing laptop..........thx EX"
"I ordered an asus gl702 laptop with them, it was not available so it was placed as an back-order, 2 weeks later the laptop came back in stock at their website , but my order never saw the light of day. So after a few days i sent them an email regarding the whole fiasco , they just couldnt give me a convincing answer for why this happened, so a few more days later i just asked for a refund and took my money to xoiticpc.com god bless those guys. hooked me up with an insane rig. excaliberpc, is not worth your time just steer clear. use xoiticpc or worst case just go on to newegg."
"I used their Ebay store. Purchase was effortless. Packaging was great. Delivery was quicker than suggested. The game options are not as great as on their main website though. And I really wished this wasn't so. Their product was as described and the quality of the added freebies is better than expected. No fuss. No mistakes. Good email follow-up service. Am happy with this company."
WORTHWHILE Puchase and Great Customer service
"Initially was going through Amazon who stated they were unable to SHIP to our address. Mind you we've been Amazon Prime members with weekly purchases.Proceeded to EXcaliberPC.com making our purchase. Our banks fraud department decided payment being cautious to online activity. Customer service worked with me, laughed and completed purchase.Timely delivery. Easy setup. And my husband couldn't be more please. Excellent laptop with many perks!The advantage of going through EXcaliberPC.com in addition to the laptop at the same price as Amazon we received backpack case, mouse and mouse pad. Great deal!"
Outstanding customer service
"I had placed an order with an "exotically" named laptop company 1 week before placing my order with ExcaliberPC. I needed delivery quickly but the "exotically" named laptop company could not expedite the delivery date as the order had already shipped. I therefore cancelled the order with the "exotically" named laptop company and placed an order with ExcaliberPC. I spoke with ExcaliberPC and explained that I needed delivery urgently. ExcaliberPC duly arranged to deliver my laptop 1 business day after I placed my order! The quality of the service I received from the sales staff was excellent and beyond reproach. This is the kind of service that other companies (big and small) should aspire to.I've had some contact with the sales department after I received the laptop just to ask for some alteration to the invoice address details as I had accidentally given incorrect details initially. The follow-up, speed of response, and resolution from ExcaliberPC was once again outstanding.I have no hesitation in recommending ExcaliberPC and I would happily use them again.John"
Great! Just slow a little slow on shipment.
"Great! I just had to call to get them to go ahead and ship. I saw a recommendation to call and order instead of online so I would give the same advice. Much quicker! Overall great experience!"
Not a single reply
"Email 3 times, website massage 1 time, never replied me, maybe your company is too big to deal with me"
"Took two weeks to verify my credit just to tell me they sold the laptop to someone else."
"I seem to have decided to purchase the most elusive PC in the world. I had actually purchased it from another retailer who was unable to deliver, and then another one who did manage to get the PC to me, but unfortunately delivered a sub-par example which was then returned. I was finally able to purchase my product through ExcaliberPC who required a confirmation of payment as I was using PayPal, but when I called to give the verification, I was informed that the product was out of stock. I spoke a few times with John at ExcaliberPC who told me that there was an order for the PC that fell through and would hold it for one day before releasing it to the wild. I placed an order and called him back the next day. From then on, everything went smoothly. Four stars because when I originally purchased the PC the site said it was in stock when it had previously been spoken for. Other than that, excellent experience and fantastic customer service. Would definitely recommend."
"Delivery on time, all items included"
"Excellent quality items, but more importantly - the staff kept me informed of the progress of the system throughout the entire process! Great business, and great laptop! You rock! "
Great product and outstanding service!
"EXcaliberPC delivered the great products even before time and the friendly helpdesk was an outstanding help with a difficult overseas transaction. I would recommend EXcaliberPC to anyone!"
Fast Delivery and Recommended Seller
"Ordered a gaming laptop and it was shipped immediately after payment was made. Delivery was fast for an international delivery and packaging was sufficient and done well. Customer service was patient in helping me through the ordering and payment process. Items arrived in good condition and is functioning well. Recommended seller."
delivery was prompt but one item backordered
"Need to confirm with phone call. Delivery was prompt and no upsell of services; however, one of the gift items is still backordered after 2 weeks."