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Stores > EXcaliberPC.com
  • EXcaliberPC.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      94538
    •  
    • BUSINESS HOURS
      9:00am - 6:00pm PST, Monday - Friday.Close: Saturday - Sunday.
      GENERAL PHONE
      1-877-Buy-EXPC
      FAX
      1-510-372-0611
    • SUPPORT EMAIL
      support@excaliberpc.com
      SUPPORT PHONE
      1-877-Buy-EXPC

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.11/10 8.11/10
    Chance of future purchase: Rating 8.11/10 8.11/10
    Shipping & packaging: Rating 8.63/10 8.63/10
    Customer service: Rating 8.21/10 8.21/10
    Return/Replacement policy: Rating 8.18/10 8.18/10
Voice your opinion! Review EXcaliberPC.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-11-17

Best online experience

"Questions answered promptly. Service provided as promised. Goods well packed and as announced.
Thank you
"


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Verified Customer
Rating 2/10
1/5
2017-11-12

Horrible

"I accidentally ordered a laptop. When I first contacted EXcalibur with the cancellation, I never got a reply. I contacted them multiple times through emails and their "live chat" - in which they were never live. I was heavily disappointed when I was sent an email asking for a tax payment. I replied with a complaint and a day later EXcalibur responded. I will never buy from this company again."


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Verified Customer
Rating 10/10
5/5
2017-11-11

very good experience

"EXcaliberPC have a very nice customer service. And its product is quality- guaranteed. "


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Verified Customer
Rating 10/10
5/5
2017-11-10

Excellent customers and sales service.

"Thanks to Steve my order was completed. I am really thankful for his support throughout my mistakes in orders."


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Verified Customer
Rating 10/10
5/5
2017-11-04

Asus rog scar gl503vs-dh74

"Computer hasn't gotten here yet. Still in preorder status. Sure it'll be fine though."


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Verified Customer
Rating 10/10
5/5
2017-11-03

Thumbs up

"Thumbs up. ExcaliberPC delivered on time and I'm pleased with the product."


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Verified Customer
Rating 10/10
5/5
2017-10-27

Good Purchase

"My purchase arrived on time and exactly as ordered. This order replaced a previous (same configuration) purchase from another vendor whose product failed within one day of its arrival and had to be returned. EXcaliberPC provided a better buying choice at less cost. This is the second computer that I have purchased from EXcaliberPC over past years and both times have been satisfying."


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Verified Customer
Rating 10/10
5/5
2017-10-25

Tried a few Only ExCaliber Delivered

"I currently live outside the USA, I tried several retailers and only ExCaliber contacted me when and helped me finishing my order. Great customer service!"


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Verified Customer
Rating 8/10
4/5
2017-10-19

Quality reseller

"The company is smart in their offerings. They lack a little bit in communicating quickly with their customers, but made up for it appropriately by upgrading shipping so order reached me pretty much on time. They seem to know their stuff when upgrading machines."


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Verified Customer
Rating 10/10
5/5
2017-10-15

Great prices

"Excellent package price offered on my laptop purchase and great customer service / response time."


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Verified Customer
Rating 10/10
5/5
2017-10-15

A+++

"A++++++++++++++++++++++++++"


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Verified Customer
Rating 10/10
5/5
2017-10-14

Good

"Need a part that was broke waiting for Asus to deliver .Excalibur is very helpful in addressing the problem all ways answer the phone .would definitely use again "


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Verified Customer
Rating 10/10
5/5
2017-10-07

Great Service

"Excellent Service!!!!!!!!!!!!!!!!!!!"


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Verified Customer
Rating 10/10
5/5
2017-10-06

Excellent all around

"I had an issue (I ordered the wrong PC), and they were able to fix it quickly and with no hassle. Their quick action, along with the fast processing allowed me to receive my laptop in time for a two month trip to Taiwan, allowing me to speed up my off time a little easier. Excellent all around, will definitely be shopping through them for future needs. "


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Verified Customer
Rating 10/10
5/5
2017-10-05

Never had a bad experience

"I've ordered 2 laptops off of their site and they always delivered on time and safely. Even when I had to call their support line after I moved to a new location, I received friendly service and their call backs were within an appropriate time. The best."


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