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Slow Shipping but Great Price
"The price and quality of the textbook were overall excellent but the shipping took much longer than expected unfortunately."
Fast reliable service
"Received exactly what I needed and in a very timely manner "
"Easy to use and very affordable"
"cannot believe how incredibly efficient and fast tge entire process went. combi e that with the great prices and 5 stars is well deserved. "
"I have used this agency multiple times now and always so pleased with the service. Books are shipped fast and always at the price I agreed to. It's even easier when it is time to return my rentals. Thank you for making this process as easy as possible "
"The book was exactly what I needed and in good condition. Arrived within a reasonable amount of time. Thanks!"
"Any time an online vendor lists a title, charges the customer, then finds there is no title to sell I will not be using that vendor in the future."
"very happy with my purchase. I would use again"
Book hasn't shown up and useless canned response from customer service.
"I ordered a book on November 29th and received a confirmation email, should ship in 3-5 days. On December 5th I emailed customer service about the book not having been shipped, on the 6th they sent back a standard "we sell a lot of books, trying really hard to ship in 3-5 days". It's now been 10 and still no word as to why it hasn't shipped yet. Communication saves customers. Even if the news isn't good, let your customers know what's happening so they can make other arrangements if necessary."
"My order was about a week late.. "
Selling something that you do not have is not acceptable!
"Selling something that you do not have is not acceptable!Canceling the sale and refunding the money was the only thing you did right.I will not be using your site again!"
All around good
"Good value and availability. Timely service. Hassle free rental returns."
"The book was in great condition, but the packaging was confusing as I had ordered a separate book from the website which the book came from"
3 days we don't have the book
"keep a better update of books you have in stock. I missed a chance to bid on this book because your site said you had it."
"Love the part when it read it out loud.. I could be doing laundry and listening to my text "