• ADDRESS
    28031
  •  
  • BUSINESS HOURS
    9-5 eastern M-F
    GENERAL PHONE
    980-939-5497
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    info@dogsupplies.com
    SUPPORT PHONE
    980-939-5497

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
2/5
2018-02-05

Shop at the 99 cent store instead. Disappointing.

"The products are unbelievably cheap for the price. You could easily get the exact same quality of dog toys and treats from a 99 cent store and would save a couple bucks. Not even thirty minutes out of packaging and my chihuahua has already bit through a toy. A 3 dollar dog charm broke with a small tug. And don’t get me started on how small the rawhide treats are. Next time, I’ll go to the dollar store if I want the same quality here. Not worth my $80.00! "

Helpful Cool

5/5
2018-01-10

Great customer service

"I have bought dog treats and toys from dogsupplies.com. Great pricing for what I buy. I talked to Peter on the phone about a problem with a shipment I got. I was well taken care of. Good people I will be a long time customer. Thank you Peter and your staff."

Helpful Cool

4/5
2017-12-31

Paid extra for shipping; no product Edit: situation remedied

"Bought (at great expense) the dog food we needed before traveling to see family in Mexico. Paid extra for fast shipping, even delayed an extra day waiting for it. Still nothing. Have heard nothing back from the company either. Can’t find this food locally, so now what?

Edit: I am a broke grad student who is procrastinating on my thesis, so I had plenty of time to pester these poor people. They remedied the situation when I came back into the US; still a little peeved that I had to change my dogs food brand for the trip, but she didn’t have too many problems with after a couple of days. The people at this company seem nice.
"

Helpful Cool

5/5
2017-12-28

My doggie (Gracie) love dogsupplies.com

"We have used this store a few times. Great quality with excellent prices. Shippment are fast always with the correct products. Gracie knows the package is hers, she gets so excited it is wonderful to see. I wish I could post the video so share with everyone. "

Helpful Cool

5/5
2016-01-08

"VERY, VERY, VERY HAPPY CUSTOMER & DOG MOMMY!!!!!!!

My products/items are always met. My order is always on time and usually early! I have been ordering from this company for awhile now. NEVER had an issue. My order has NEVER been misplaced, missing items, etc. I always write ordering instructions and they are always followed through. My giant shaggy monsters are very please and so am I! Prices are great. Materials are always sturdy and last very long! THEY DON'T SELL THE CHEAP QUALITY MATERIAL! This place actually cares and does a fantastic job!
"

Helpful Cool

4/5
2015-09-28

"This was my first time ordering from DogSupplies.com and overall the experience was good.
I have read in other reviews about orders having mistakes and this was sadly the case for mine.
I emailed to let them know I was missing an item and I received an email in a timely manner.
They offered to correct the mistake right away. The prices are great and it shipped fairly quickly.
I wish they would include a customer review section on each product. It would be nice to know how other pet owners liked the product.
"

Helpful Cool

5/5
2015-08-18

"I had a problem with an order, and it was solved very quickly
I just love them. Thank you so much!
"

Helpful Cool

5/5
2015-02-04

"I make regular purchases from dogsupplies and I had one problem in one order and they took care of it right away. Great customer service."

Helpful Cool

5/5
2013-11-12

"I have used Dogsupplies.com several times now. I absolutely love them if I find a product that I think I would like to get I check out the price on dogsupplies.com. I find they are better priced than any physical pet store. They ship quickly and send you great coupons all the time. I definitely recommend if you are looking to spend less for more."

Helpful Cool

5/5
2013-02-07

"I have shopped with them a few times in the past and have been very happy about my products. My most recent order came in 2 days and everything was accurate to what I ordered. This is what I expect from a online company theses days"

Helpful Cool

1/5
2012-11-20

"I ordered a dog collar and it got to me on the exact date it was supposed to! I was very happy. But I ordered the wrong size!!!!! So I sent it back a couple weeks later and a couple more weeks went by I emailed them and ask if they got it. They asked for my order number or tracking information. Wich I didn't have for some reason anymore. They found it anyways. Which was really happy.... But now I have been waiting three weeks now for my dog collar and the reason is because it "got delivered" almost two weeks ago.. But never showed up. They won't replace the lost collar or a full refund for the product plus their shipping. Ten the shipping I had to pay just to send it back to get it resized.... Never ever shopping there again!!!!!!!"

Helpful Cool

5/5
2012-07-31

"I had a wonderful experience ordering from DogSupplies.com. I found the website easy to navigate and informative. I received my order faster then I thought I would and when I spoke with someone there they were friendly and super helpful. I will shop at Dog Supplies again!!!!"

Helpful Cool

1/5
2012-07-30

"TERRIBLE, TERRIBLE, TERRIBLE.

Took my order for IN STOCK items, kept it for 5 days with no response to repeated inquiries, and then after a paypal dispute I magically received a refund (within a few minutes.)

Do not do business with this incompetent business.
"

Helpful Cool

5/5
2011-11-16

"Great service and shipping. My dog Mosheka thanks you :-)"

Helpful Cool

5/5
2011-09-07

"Great Transaction! Shipping was fast and products at a fantastic price! DogSupplies.com Will have all my business from now on!! "

Helpful Cool

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