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Stores > Direct-Lighting
  • Direct-Lighting Direct-Lighting Elite Status
    • ADDRESS
      91761
    •  
    • BUSINESS HOURS
      7:30 ~ 5:00 PST
      GENERAL PHONE
      (888)628-8166
      FAX
      (909)673-0811
    • SUPPORT EMAIL
      service@direct-lighting.com
      SUPPORT PHONE
      (888)628-8166

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.48/10 8.48/10
    Chance of future purchase: Rating 9.40/10 9.40/10
    Shipping & packaging: Rating 9.17/10 9.17/10
    Customer service: Rating 6.88/10 6.88/10
    Return/Replacement policy: Rating 8.50/10 8.50/10
Voice your opinion! Review Direct-Lighting by clicking a star below.
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Verified Customer
Rating 4/10
2/5
2017-12-06

shipping ripoff

"21 dollars to ship 3lbs of track. ripoff"


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Verified Customer
Rating 10/10
5/5
2017-12-05

Professional

"Easy to deal with. We will be using this company again"


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Verified Customer
Rating 10/10
5/5
2017-12-05

Quality and Value

"Direct-Lighting offers a wide selection of quality light fixtures at a reasonable price. They are accurate and fast."


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Verified Customer
Rating 10/10
5/5
2017-11-30

Great Price, Fast Shipping Items are Exactly as Described. Thank you!

"Great Price, Fast Shipping Items are Exactly as Described. Thank you! I got exactly what I wanted."


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Verified Customer
Rating 10/10
5/5
2017-11-28

Great all around

"Price, quality, service all excellent"


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Verified Customer
Rating 10/10
5/5
2017-11-27

Never a hitch

"I have had several large transactions with Direct Lighting and the products were always as described and were delivered either on time or earlier."


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Verified Customer
Rating 10/10
5/5
2017-11-25

Great lights

"Love the selection of lighting and fast delivery. Third order and have had good experiences every time."


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Verified Customer
Rating 10/10
5/5
2017-11-24

Right on track

"Got track lighting tracks quickly and exactly as ordered. "


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Verified Customer
Rating 10/10
5/5
2017-11-20

Received order very quickly

"Thank you for a very speedy order. The product installed beautifully and was a very well priced. The online chat wasn't so good but I called in and the person who helped me was very helpful and I was able to place my order in minutes.
"


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Verified Customer
Rating 10/10
5/5
2017-11-17

Excellent service

"Reasonable price, good selection and delivered as promised. I've ordered from them over 10 years and always have have a good experience. "


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Verified Customer
Rating 10/10
5/5
2017-11-15

Great track lighting source

"Hampton Bay stopped making tracking systems bullets for their track system; Direct-Lighting had the track bullets that looked the same as the Hampton Bays and were compatible. Great advice and service."


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Verified Customer
Rating 4/10
2/5
2017-11-14

Bad

"It had an outage and 2 of the lights dont work and i just ghter ot it today"

Rep reply posted Nov-22-2017

A rep from Direct-Lighting, Direct-Lighting, has responded

“Please contact us at service@direct-lighting.com or give us a call at (888)628-8166 for the issue. ”


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Verified Customer
Rating 10/10
5/5
2017-11-14

prompt service

"Light matched my tract perfectly "


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Verified Customer
Rating 10/10
5/5
2017-11-14

Thank You!

"111111111111111111111111111"


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Verified Customer
Rating 10/10
5/5
2017-11-10

Overall Great Experience

"Easy to use website; clear shipping options; emergency delivery arrived as scheduled. Thank you!!! "


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