"My experience was quick, convenient and secure. Now, my family from abroad can enjoy my recharge every time they need help. Thank you, Digicel Online Top Up service.https://power-bank-mobile-online.com/"
$35 American downloaded a dozen emails!! THAT'S ALL!!
"Topped up my card but could not get emails to download. Turned off cellular data for every minute I wasn't actually checking to see if it would work and it never worked. But all my money is gone - wouldn't even make a single phone call. OUTRAGED!!! HORRIBLE RIPOFF!!"
"In December I sent some rewards credit to a number.......the person said they didn't receive it........however the credit was deducted from my rewards"
"Made an honest mistake during a purchase it has been over 5 years contacted them five years ago no system in place for me to prove my identity. Now that this much time have elapsed i reached out to them regarding this again and I was basically told I would be sent an email when it resolved, Yea I'm sure! I have to know venture out to various locations to send credit to loved ones! unbelievable"
POOR CUSTOMER SERVICE
"Customer service lack of knowledge, Internet plan is unreasonable"
"Service was not as expected. Terrible."
"The experience i had was fast, convenient and reliable. Now my family abroad can enjoy their top-up from me whenever they need help. Thank you Digicell Online Top Up service."
"Great service. Always smooth a smooth and easy transaction helping me stay in touch with my loved ones."
"Very fast!!Digicel is what you need whenever you are!!!!!!!!!!!!!!!!!!!!!!"
"Very convenient, credit on the go!!!"
"1st time using the service, it was quick, fast and efficient unlike some other service I use. Way to go Digicel "
"It was good I would use it again the tax is high though but it was ok the credit reach the person quick keep doing a good job"
"Bad connections, calls are bring routed to voicemail for no valid reasons and charging connection fees to customers. Network overburdened. Not enough capacity to support the volume of calls."
"The customer service is very unprofessional and doesn't really care about their customers. I'll never use their services again because they're thieves."
"Am unable to top up my extended family when I want to.Aparently there is a limit (which I have not been advised about when I signed up) on the number of times one can top up. Have to wait 24-48 hours before I can do a single top up.Remove the limit !"
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