• ADDRESS
    n/a
  •  
  • BUSINESS HOURS
    24 Hour Online Top Up
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    onlinetopup_cc@digicelgroup.com
    SUPPORT PHONE
    1-888-344-4235

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • option not available Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2018-02-12

Excellent

"My experience was quick, convenient and secure. Now, my family from abroad can enjoy my recharge every time they need help. Thank you, Digicel Online Top Up service.
https://power-bank-mobile-online.com/
"

Helpful Cool

1/5
2017-10-03

$35 American downloaded a dozen emails!! THAT'S ALL!!

"Topped up my card but could not get emails to download. Turned off cellular data for every minute I wasn't actually checking to see if it would work and it never worked. But all my money is gone - wouldn't even make a single phone call. OUTRAGED!!! HORRIBLE RIPOFF!!

"

Helpful Cool

2/5
2017-05-16

Reward

"In December I sent some rewards credit to a number.......the person said they didn't receive it........however the credit was deducted from my rewards"

Helpful Cool

1/5
2017-04-07

Restricted Access

"Made an honest mistake during a purchase it has been over 5 years contacted them five years ago no system in place for me to prove my identity. Now that this much time have elapsed i reached out to them regarding this again and I was basically told I would be sent an email when it resolved, Yea I'm sure! I have to know venture out to various locations to send credit to loved ones! unbelievable"

Helpful Cool

1/5
2016-07-02

POOR CUSTOMER SERVICE

"Customer service lack of knowledge, Internet plan is unreasonable"

Helpful Cool

1/5
2015-12-04

"Service was not as expected. Terrible."

Helpful Cool

5/5
2015-11-30

"The experience i had was fast, convenient and reliable. Now my family abroad can enjoy their top-up from me whenever they need help. Thank you Digicell Online Top Up service."

Helpful Cool

5/5
2015-11-23

"Great service. Always smooth a smooth and easy transaction helping me stay in touch with my loved ones."

Helpful Cool

4/5
2015-11-04

"Very fast!!
Digicel is what you need whenever you are!!!!!!!!!!!!!!!!!!!!!!
"

Helpful Cool

5/5
2015-10-14

"Very convenient, credit on the go!!!"

Helpful Cool

5/5
2015-09-23

"1st time using the service, it was quick, fast and efficient unlike some other service I use. Way to go Digicel "

Helpful Cool

4/5
2015-09-22

"It was good I would use it again the tax is high though but it was ok the credit reach the person quick keep doing a good job"

Helpful Cool

2/5
2015-09-20

"Bad connections, calls are bring routed to voicemail for no valid reasons and charging connection fees to customers.
Network overburdened. Not enough capacity to support the volume of calls.
"

Helpful Cool

1/5
2015-09-20

"The customer service is very unprofessional and doesn't really care about their customers. I'll never use their services again because they're thieves."

Helpful Cool

2/5
2015-09-20

"Am unable to top up my extended family when I want to.
Aparently there is a limit (which I have not been advised about when I signed up) on the number of times one can top up.
Have to wait 24-48 hours before I can do a single top up.
Remove the limit !
"

Helpful Cool

Share Digicel Online Top Up's store rating
It looks like you were once a merchant member with us. Please contact our team for eligibility