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"I bought sequin pillows. Web page shows 2. But you only get one. Rip off"
No reply’s for a week
"I ordered the bulk wrapping paper from Walmart with deal genius being the seller. My order was processing for 2 weeks, then order review for a day and back to processing order. When it was a week pass the delivery date I connected deal genius and they had no record of my order being placed. I’m just lucky I went through Walmart to place my order to prove my order was placed. I ended up getting my order a month late and money back only because I went through Walmart."
I would give a "0" if I could.
"I will never order from them again due to their "fair" return shipping policy. I will also let Wal-Mart know since I purchased your product through them. I know you think this is a "fair" policy but I think it woud have been "fair" to know this information BEFORE PURCHASING. I will let Wal-Mart and my friends know about this policy and will be happy to leave you a review. I hope this is worth your over $8 "fair" return shipping charge when I am positive it does not cost this much. "
What a rip off
"Ordered some items online and never received them. They said they were delivered and will not refund my money. I ordered the stuff through Walmart.com and they are no help either"
Never Again! Well....maybe
"I ordered 3 items. They were out of the one which was no big deal. They emailed me and refunded my money. The jacket I ordered was too small and I sent them 2-3 emails and called, still no response. I just wanted to switch the size but I think I'm going to be stuck with it. HORRIBLE customer service as there really is none. UPDATE - I was finally able to get someone on their online chat and he/she couldn't have been more helpful. They refunded me immediately. Game changer. "
Immediate customer support
"One of the items I ordered was cracked when it arrived. I sent Deal Genius an email to report this. Within two hours I had a personal response offering to ship me a replacement or accept a refund, whichever I preferred."
New Boat, New Hats!!
"My husband and I are building a boat and needed sun hats to wear out on the water. These hats are just the ticket. They have netting on the top to keep your head cool."
Totally hassle free Return and Refund Experience!!!!!
"Best Experience in 20 Years!"
"I've ordered from DealGenius twice now...and both times the items came broken....and NO ONE HAS EVER RESPONDED TO MY EMAILS....NEVER AGAIN."
"Shipment was fast - product was as advertised - very happy."
"Easy to order. Great products and friendly people!!"
"Good communication. Slow delivery but the price was right."
"arrived quickly, material was weaker than expected, but overall good"
"As usual, quick delivery with quality of the product I expected."
"Very fast shipping and awesome prices"