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Stores > CycleGear.com
  • CycleGear.com CycleGear.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
    •  
    • BUSINESS HOURS
      Monday - Friday: 8AM - 5PM
      GENERAL PHONE
      1-800-292-5343
      FAX
      707-747-0428
    • SUPPORT EMAIL
      customerservice@cyclegear.com
      SUPPORT PHONE
      1-800-292-5343

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review CycleGear.com by clicking a star below.
Rating 10/10
5/5
2018-02-14

fantastic customer service

"ordered a close out item that didn't fit. ordered parts on a sunday had them in hand on tuesday. found they didn't fit and was told i could drop off at a store for refund and reorder correct size. lily c. from their customer support team answered all my questions through email very quickly. as a company couldn't be happier at this point. "


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Verified Customer
Rating 10/10
5/5
2018-02-14

Item received as described

"The item was shipped in a quick expeditious manner. I am pleased with the service provided by Cycle Gear!"


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Verified Customer
Rating 10/10
5/5
2018-02-14

New Seat

"I ordered a new seat for my wide glide. It actually showed up a day early and its perfect"


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Verified Customer
Rating 10/10
5/5
2018-02-13

"Great! Always comeback! To the store and online :)"


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Verified Customer
Rating 10/10
5/5
2018-02-12

Great!!

"Package came early!! It was like Christmas all over again!! Great quality and good shipping. Very satisfied."


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Verified Customer
Rating 10/10
5/5
2018-02-12

Twas' awesome

"Great customer service and relatively short delivery time. Would definitely buy from again."


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Verified Customer
Rating 8/10
4/5
2018-02-12

Good helmet at a great price

"Price is great.
Fit is very small
Speakers are ok.
I'm satified.
"


CharlieNVictoriaGaytan's Avatar

Verified Customer
Rating 10/10
5/5
2018-02-12

Fantastic service as always..........

"Great products and prices, delivery was fast and efficient. Cycle Gear is my go to source for motorcycle parts and accessories."


JohnPeterson's Avatar

Verified Customer
Rating 10/10
5/5
2018-02-12

Quickest Shipping I've ever seen.............

"Decided to try some FreezeOut products, but for sure too late for a ride coming up on the coming weekend. Ordered early on Wed. morning and arrived next day............ Unbelievable...... Product and service......... AAAAA"


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Verified Customer
Rating 10/10
5/5
2018-02-11

Shoei helmet

"Awesome. Delivery on time "


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Verified Customer
Rating 10/10
5/5
2018-02-11

Heat out on line

"Too bad heat out is on close out, but glad to get the savings. Delivery to the store was very fast."


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Verified Customer
Rating 10/10
5/5
2018-02-11

good gear at a great price

"good gear at a great price"


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Verified Customer
Rating 10/10
5/5
2018-02-10

Seamless

"Easy process and all went extremely well, as expected."


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Verified Customer
Rating 6/10
3/5
2018-02-10

Website account management could be improved.

"I was given a gift certificate for CycleGear. I received an email with a lengthy code number and very little information about what to do with it. I went to the website and created an account. i could not find a place to enter my redemption code. I called CycleGear and was told they have no method for that. There seems to be no tracking of the the code and if lost anyone can use it. I placed an order online and all went well except that the products have little or no details and I had to research them on the mfgs sites. After I placed the order, the completion page was very confusing, due to the wording, about the actual cost of the order and the gift card balance. I had to call again to get clarification. The items ordered were delivered quickly and in good condition. I then made a purchase at the local store. There was extra effort required by the Associate to manage the gift account and I was told, that even though I had an online account, they could not access it at the store as it was a different system. In the end, all went well and the staff in the store and on the phone were excellent. They were calm, polite and knowledgeable. The prices were competitive or sometimes even lower. I wold recommend CycleGear to a friend. "


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Verified Customer
Rating 8/10
4/5
2018-02-09

Poduct

"The seller was fine, no problem. The motorcycle jacket was a little short and the sleeve cuff's were a bit large to fit inside of motorcycle gloves easily. "


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