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Stores > CycleGear.com
  • CycleGear.com CycleGear.com Elite Status
    • ADDRESS
    •  
    • BUSINESS HOURS
      Monday - Friday: 8AM - 5PM
      GENERAL PHONE
      1-800-292-5343
      FAX
      707-747-0428
    • SUPPORT EMAIL
      customerservice@cyclegear.com
      SUPPORT PHONE
      1-800-292-5343

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review CycleGear.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-12-12

Reliable Company

"This is not the first order I've placed with CycleGear.com. They have quality products, great sales and deliver when promised. "


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Verified Customer
Rating 10/10
5/5
2017-12-12

Great service

"Had to exchange a helmet. Very easy."


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Verified Customer
Rating 10/10
5/5
2017-12-12

Gas can

"Great experience. Follow up was quick and issue was resolved"


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Verified Customer
Rating 10/10
5/5
2017-12-11

EVS Sport Vest

"Took a little while to get here but over all I would say I'm satisfied. Sizing was correct, I am 6' and weigh 185 lbs so I ordered a large and it fit perfectly. The back feels nice and sturdy, the front not so much but for the price I would say that it would offer decent protection. "


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Verified Customer
Rating 10/10
5/5
2017-12-11

Dropped the ball but recovered like pros

"Placed an order online and paid for three day shipping. received email with basic order info with a promise of a second email to come shortly, never got the second email. Again three day shipping paid for, 4 days went by and no order or email. I wasn't really too upset because it was the holidays, things back up. Called the customer service number. Spoke with a gentleman named Ryan. He was so polite and apologetic. He offered to reimburse me for the shipping cost since it was past three days and said he could call or email me back as soon as he figured out what was going on with my order. I accepted and let him know email would be fine since they are probably busy anyway. Got the email not even 30 minutes later with the info to track my order and actually got it the next day. I work in the customer service field and am really hard to impress but they were phenomenal in keeping me informed by getting me the email right away even though they were backed up with the confirmation emails and apologizing even though late delivery wasn't there fault (UPS got backed up). I highly recommend using cycle gear and could not sing their praises enough. Great job to you and your crew. "


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Verified Customer
Rating 10/10
5/5
2017-12-11

good bag

"fast shipping good bag graet price
"


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Verified Customer
Rating 10/10
5/5
2017-12-10

Great online company

"My son was look for good quality motorcycle boots for winter weather and the boots ordered were just what he needed. I’m sure we will be ordering again from CycleGrear. Receive product in less than a week. Thank you for you fine service.
CLR - OK
"


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Verified Customer
Rating 10/10
5/5
2017-12-10

Good

"Vero good delivery and experience in site"


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Verified Customer
Rating 10/10
5/5
2017-12-10

great dealer - no problems

"merchandise shipped quickly but had to wait on UPS"


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Verified Customer
Rating 10/10
5/5
2017-12-10

Daniel, CA

"Arrived in time, satisfied with the product."


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Verified Customer
Rating 10/10
5/5
2017-12-10

Ordered my gloves online

"They arrived in 2 or 3 days "


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Verified Customer
Rating 10/10
5/5
2017-12-10

New Shoei J-Cruise Helmet

"Outstanding Helmet- Great fit and quite. A little pricey but well worth the Money for safety. I will update when summer is here to see how well it vents due to the heat it Texas. "


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Verified Customer
Rating 10/10
5/5
2017-12-09

Winter clothing....

"I was looking for cold weather/rain gear for my son and since I get emails from Cycle Gear just about daily I just browse what I'm looking for. I found this garment at a reasonable price, but since it's a gift I can't say what it is or if it fits! ;) "


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Verified Customer
Rating 10/10
5/5
2017-12-09

Fast and easy even on cyber Monday

"They shipped my order within 2 days though I ordered on cyber Monday. They are on top of their sh***"


ArthurNewton's Avatar

Verified Customer
Rating 10/10
5/5
2017-12-09

All is good

"everything arrived nice and and quickly and packaged in the perfect suze padded envelope. all is very good. thank you. "


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