• ADDRESS
  •  
  • BUSINESS HOURS
    Monday - Friday: 10AM - 8PM ET, Saturday 10AM - 7PM ET
    GENERAL PHONE
    1-800-292-5343
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    cs@cyclegear.com
    SUPPORT PHONE
    1-800-292-5343

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Review History & Profile See full Rating history

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
4/5
2018-05-15

Product is as Promised

"Received the two icon vests just as promised. I just wish Cycle Gear's prices were more reasonable."

Helpful Cool

5/5
2018-05-15

I finally found my tires.

"I'm running a sportsman supermoto setup. Had a really hard time finding a 21" front and a 18" rear matching street tire. Cycle gear had them and delivered in one day!"

Helpful Cool

5/5
2018-05-15

Great product, arrived on time.

"Great product, arrived on time."

Helpful Cool

4/5
2018-05-15

Good customer service despite technical difficulties

"3 stars for selling me an item they didn’t have, but they had a 5 star response: Notified me promptly that they couldn’t fill my order and gave me a $10 discount on my next purchase (which went smoothly)."

Helpful Cool

5/5
2018-05-15

excellent

"Always excellent to do business with. "

Helpful Cool

5/5
2018-05-14

Great Staff, Great suggestions, All good!!!

"I went in to purchase a helmet with a Bluetooth attachment. I have a budget and I have a dual safety rated helmet with Bluetooth and I’m elated."

Helpful Cool

4/5
2018-05-13

Website is awesome, Site to store was convenient. But I wanted more help from the clerks.

"This was my first jacket and pants and I decided to have it shipped to the store so that I could take advantage of the expertise at the counter. However I was disappointed when my order was placed on the counter and the clerk said thank you and turned around and went on with his business. I didn't arrive at the store with proper gear on, but I wanted to leave with it, so I took them apart (removing the rain and heat liner) and fumbled about for a while. I have to say, it was not the experience I had expected in my mind that I would have. But in the end, I figured out the gear, its great, and I love riding with proper protection.

I don't know if the clerks in store are on commission or not, but on this occasion, they failed to ask a very important question, "Do you have any questions about this equipment you purchased" That would have been all that was needed for me to then reply, "no, do you have time to answer some basics, starting with Do these fit me correctly?"
"

Helpful Cool

5/5
2018-05-11

Erik

"Great service, quick, accomedating."

Helpful Cool

4/5
2018-05-11

Outstanding Service!

"I had a problem with my oder, where I received a wrong size, however, the guys at Cycle Gear were able to fix my oder and replace it in time. "

Helpful Cool

5/5
2018-05-10

Excellent service

"Got exactly what I ordered and very fast delivery."

Helpful Cool

5/5
2018-05-10

Great purchase!

"Easy purchase on safe website. "

Helpful Cool

5/5
2018-05-10

gear

"to good ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,"

Helpful Cool

5/5
2018-05-10

Excellent service!

"Delivered as expected, right on time!! "

Helpful Cool

5/5
2018-05-10

Great Service

"Got everything on time exactly what I wanted great customer service"

Helpful Cool

5/5
2018-05-09

Great

"The experience buy this product i was happy getting the product in great packing. I will be buying more from you guys "

Helpful Cool

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