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    GENERAL PHONE
    +1 347 380 6876
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  • SUPPORT EMAIL
    contact@creationwatches.com
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Shipping options

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Online Ordering

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Review History & Profile See full Rating history

Product & services pricing 7.03/10
Chance of future purchase: 6.32/10
Shipping & packaging: 7.22/10
Customer service: 6.62/10
Return/Replacement policy: 4.82/10
Click a star to Write a Review!
5/5
2017-11-26

Fast and effective

"I purchased the watch as a present for my father.
I am very happy with the delivery services and the product itself.
Note that I already own the same watch.
I won't hesitate using CreationWatches website again.
I would love to have a "customer account" connexion into the website with historical data of previous purchases and get a sort of reward programme?
"

Helpful Cool

2/5
2017-11-26

Raise prices before sales, dishonest,

"OK, black friday sale and Seiko 5's that I find regularly on Amazon for $120 but CreationWatches sale price is $150 - 8%, what a joke and a good example of there practices."

Helpful Cool

5/5
2017-11-17

Experience with buying Seiko SKX007 from CreationWatches.com

"The watch itself is beautiful, it fulfilled my expectations. I am very satisfied with shopping from CreationWatches.com. Great overall experience and I will feel free to recommend CreationWatches.com to my friends."

Helpful Cool

5/5
2017-10-28

Excellent customer service!

"The customer service is excellent! They respond on time and ensures hassle-free and fast delivery of their items!"

Helpful Cool

5/5
2017-10-21

Well done !

"Fast and correct. Also very well informed during the process between ordering and delivery.
It is my first experience with this company but I am complete satisfied. Compliments !
"

Helpful Cool

5/5
2017-10-21

Seiko Pepsi Diver

"My watch arrived yesterday (a day before the estimated date!) all in good order and exactly what i expected when i placed my order.

This was not my first order with CreationWatches.com and previously you set the bar high with a faultless transaction. This time proves that your service was no fluke. Once again my watch arrived promptly, well packed and in excellent condition.

I can't think of any way you could improve your service and i will be definitely using your shop again.
"

Helpful Cool

5/5
2017-10-14

Great experience

"I ordered the watch on friday and received it on monday ! The watch is perfect and at a very good price. Thank you"

Helpful Cool

5/5
2017-10-07

Best online transaction possible!

"I wanted a Japanese model of Seiko SRP775. After doing my research I decided to go with CreationWatches. Transaction was as smooth as the icing on a cake and it ONLY took 3 days for me to recive my watch in PERFECT condition. These folks were an absolute joy to deal with. They were extremely responsive throughout the transaction as well as a follow-up email to make sure I received my watch and if I'm happy. If you're thinking about getting something from them, go ahead and pull the trigger, you will not regret it.
"

Helpful Cool

5/5
2017-10-07

Seiko skx009k2

"I just bought a seiko skx. Im a watch enthusiast, and im very exigent.
Is my firtst bougth at Creation Watches, and im very happy with the purchase. The watch came in five days from Singapore to Mexico, with no a scratch, very well protected, and with a exelent price.
This watch is selled in Mexico between 30-40% more.
I will buy again here.
"

Helpful Cool

3/5
2017-09-22

Attention to the final price

"The item perfect and the shipping very fast and accurate EXCEPT the info about the EXTRA COST PAIED for the costums (22% of value) and the dhl costoms clearance (2% minimum 15,40euro). So better buy in the shop."

Helpful Cool

4/5
2017-09-09

Impressive

"Impressive service, fast delivery and product received in very good condition "

Helpful Cool

4/5
2017-09-09

Pleased by recieve my brandnew watch

"I have receive my Seiko watch in 5 days so that is a very good result! The watch came in a good package and is received in good shape.
So I am very satisfy about this transaction!
A minor point was the duty to pay Tax by receiving the watch.... Overall I paid € 61,46 more than was espextict. Perhaps it is possible to warn buyers for this.

With Regards,
Herman
"

Helpful Cool

1/5
2017-08-30

Stay away, horrible customer support

"Watches are good but support is a nightmare. They don't even understand basic English, they are simply doing a copy and paste in every mail. Its like a bot ansewering mails rather a human, its the same reply for every mail.

1. First purchase. They kept the DHL shipping invoice amount wrong, it was much higher value due to their typo due to which I had to pay the same amount I paid for the Seiko as custom duties. They never even apologized, it seems they never understood a word I mentioned in the mail. They gave 4% discount but that was nothing when compared to the amount I paid.
2. I thought the first one was a genuine mistake and ordered again. Now comes the worst nightmare. They kept the wrong product description (Measurement device from Japan) and I had issues with customs clearance. They wanted to open the package citing wrong description. The customer support person (Vanya) seems not to understand a word of English.

Please stay away from Creationwatches. I know that their watches are priced very competitively but their customer support is pathetic. So if there is a problem, then you only need to sort it.
"

Helpful Cool

5/5
2017-08-27

Outstanding service !

"I ordered my watch on Sunday afternoon and received it in France less than 3 days later ! Great price, lightning fast delivery and lots of choice, I sure will order again from Creationwatches !"

Helpful Cool

5/5
2017-08-19

Not just best price on the market

"I am not going to write about obvious - great prices offered by guys from Creation Watches. The thing that surprised me the most was the overall expierience. Shipping is lightning fast, and they do really care about buyers expierience and follow up on delivered orders to make sure everything went as expected. Only one more thing to add, is that despite very reasonable price it is the go to place if you want watch that is otherwise difficult to obtain in your market. In my case it was the classic and wonderful Seiko SKX009 j series. "

Helpful Cool

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