• ADDRESS
    n/a
  •  
  • BUSINESS HOURS
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    GENERAL PHONE
    +1 347 380 6876
    FAX
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  •  
  • SUPPORT EMAIL
    contact@creationwatches.com
    SUPPORT PHONE
    n/a

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 9.42/10
Chance of future purchase: 8.98/10
Shipping & packaging: 9.06/10
Customer service: 9.05/10
Return/Replacement policy: 8.50/10
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5/5
2018-09-15

One of the best grey market sellers

"Amazing shipping came in two days the product was exactly as described. I can’t complain one bit. I’m extremely impressed."

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1/5
2018-09-15

They delete negative reviews and have unthrustworthy before prices

"A negative review was deleted by the company.
The before price changed unlikely downwards after my purchase.
Import tax seems to be added too.
"

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1/5
2018-09-13

Good watch but dead battery

"this is the 2 nd watch I buy from Creation watch; the 2 nd that arrives with a dead battery. I have bought a new battery for 10 € and asked for refund (of the 10 €) the "Unbeatable Customer Service" propose a nonsense solution: to send back the watch (I guess with the new battery or keep the battery) yesss it is unbeatable to take care of customer like this"

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2/5
2018-09-08

Pray you don't recieve a broken watch

"As far as ordering and receiving a watch my customer experience with Creationwatches was excellent. However, the watch i received was about two minutes slow per 24 hours. When i took it for service i found out my watch doesn't have any guarantee since Creationwatches are not a licensed retailer. I also found out the movement was completely broken, it couldn't be repaired but would have to be replaced. Creationwatches quickly responded to my query and asked me to send the watch to them for repair at my own expense. It has now been nearly three months and whenever i ask about the watch Sally forwards me the same message saying they need more time, not even bothering to retype or rephrase it. I would stay away from said company. If i had bought the watch from a local shop it would have been guarantees and considering tax, customs and the costs related to sending the watch back the price would have been more or less the same."

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5/5
2018-08-03

Exceptional!

"Came in from Singapore but got here in like 2 days! Packaged extremely well and product looks fabulous."

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5/5
2018-07-03

SKX 013

"Watch were shipped quickly and came in proper packaging with Seiko box and everything else in order. Zero problems. "

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1/5
2018-06-26

The stole $175

"They sent an orient watch that the date did not work. i had to pay to send it back to either replace or get fixed. They will not answer my emails and i sent the watch back in January it is now June. If you live in the states, do not buy from Creation. they will not respond to my email and the customer service #s do not work. The watch cost $171 and it cost me $29 to send it back. I assume i will never see the watch again."

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5/5
2018-06-14

They Made a Believer Out of Me

"Initially nervous about ordering from a company in Singapore. But my fears vanished quickly. CreationWatches promptly answered my emails, sent the watch immediately, and provided excellent tracking info. The Seiko Diver arrived at my Washington State address within 6 days. It came well packaged and had the important authenticity card for the international warranty. The watch looks great and runs perfectly. Couldn't be happier."

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5/5
2018-06-06

Orient Ray 2

"Its my first purchase from Creation Watches,it arrived in 4 days, really fast considering it came from Asia to Europe and passing through Customs.
The watch is brand new in original box with original manual,price is good.
Communication through seller and tracking through carrier where superb.
If i will need another watch, i will definitely check Creation Watches firtst.
"

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5/5
2018-06-05

Orient Howard Experience

"Quick and simple check-out, competitive prices, fast shipping and the watch came in great condition."

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5/5
2018-05-31

Seiko watch

"No problems with the order. Very fast delivery. "

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5/5
2018-05-30

A good buy

"Allways nice to shop with Creationwatches.
Good price and nice service.
"

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5/5
2018-05-29

Great stuff

"I'm very happy that I chose this reseller, will definitely buy something from them again."

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5/5
2018-05-29

Nice watch

"Very quick shipping as well"

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5/5
2018-05-29

Amazingly fast, exactly as described

"Not sure how they do it, but my watch made it from East Asia to Arizona in three days. The watch arrived in all of its original packaging in pristine condition. Very satisfied!"

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