We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Coolframes.com
  • Coolframes.com Coolframes.com Elite Status
    • ADDRESS
      11235
    •  
    • BUSINESS HOURS
      Monday-Friday 10:15Am-6:45pm EST Saturday 10:15am-5:45pm EST Sunday 10:15am-3:45pm ESt
      GENERAL PHONE
      888-293-4755
      FAX
      800- 559-2964
    • SUPPORT EMAIL
      sales@coolframes.com
      SUPPORT PHONE
      888-293-4755

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.70/10 8.70/10
    Chance of future purchase: Rating 8.83/10 8.83/10
    Shipping & packaging: Rating 5.52/10 5.52/10
    Customer service: Rating 8.81/10 8.81/10
    Return/Replacement policy: Rating 4.41/10 4.41/10
Voice your opinion! Review Coolframes.com by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-13

User friendly site, no iss

"I looked up Gwen Stephanie glasses and found some LAMB frames she wears. They are so cool! I can't wait to get them!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-13

"it says on voicemail available till 6 pm i called 15:55 California time it was closed"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-13

Easy peesy

"I like the site and the ease of purchase and the customer service is great "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-13

"found what I wanted and bought."


No Avatar

Verified Customer
Rating 8/10
4/5
2017-12-13

good site, service and products

"I would shop there again."


No Avatar

Verified Customer
Rating 8/10
4/5
2017-12-13

Ordering Experience

"Product selection very good. Website was easy to use and understand. Questions to customer service were promptly and courteously answered,"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-12

"Great selection, great prices. Disliked that after hours of shopping (over multiple days) my options were removed from my cart."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-12

Easy and clear

"Navigation was easy, and informed."


No Avatar

Verified Customer
Rating 8/10
4/5
2017-12-12

"First time customer and hoping to have the right lenses and frames. If so, I would definitely tell someone I know about CoolFrames.com. Very low priced and the discounts codes are great!! :)"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-12

Easy

"Sitting at the eye doctors office and selecting frames just thought I’d jump on line to check prices. They want $200. Cool frames cost $123. No brainer. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-12

"First time buyer. So far so good."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-12

EASY ORDER

"Love feature of adding prescription photo, rather than typing out."


No Avatar

Detroit Verified Customer
Rating 10/10
5/5
2017-12-12

Coolframes.com delivered what eBay & Amazon couldn't!!!

"I couldn't find my frames on eBay or Amazon but Coolframes.com had them at the best price I could find. Thanks Coolframes.com"


No Avatar

Verified Customer
Rating 6/10
3/5
2017-12-12

"They were very good about helping me over the phone with getting everything straight for my son's glasses for him."


Rating 2/10
1/5
2017-12-12

Unappealing experience

"Avoid at any cost. They sent me used and damaged sunglasses. Tried to return them. Zero communication. No response via email. Looks like customer service is not existing. God bless that I've paid via Paypal and could open the claim. I will get some of my money back at the end, but have to pay extra for shipping it back and £25 of VAT (which I had to pay on arrival)."


Learn about Our Reviews

Share Coolframes.com's store rating

Coolframes.com is a Merchant Member! Learn more

Coolframes.com is a merchant member
Coolframes.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,474 merchant members.