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Stores > American Carpet Wholesalers
  • American Carpet American Carpet Wholesalers Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      30720
    •  
    • BUSINESS HOURS
      M-F 830am to 7pm Sat 9am-4pm (phone only) Online 24/7
      GENERAL PHONE
      800-548-2706
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      800-548-2706

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.20/10 9.20/10
    Chance of future purchase: Rating 9.27/10 9.27/10
    Shipping & packaging: Rating 9.17/10 9.17/10
    Customer service: Rating 9.40/10 9.40/10
    Return/Replacement policy: Rating 9.24/10 9.24/10
Voice your opinion! Review American Carpet Wholesalers by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2018-02-18

.

"They delivered the requested product quicker then expected and answered all my questions."


Rating 10/10
5/5
2018-02-17

Great prices, excellent service

"Did masses of research for carpets and luxury vinyl plank flooring, ACW had the best prices and fastest delivery, meet all of our needs without any issues. The products were shipped from GA to CA and the rates were very reasonable considering the weight and distance."


No Avatar

Verified Customer
Rating 10/10
5/5
2018-02-17

Fast shipping and great prices!!!

"A++++++++++++++++++++++++++++++++++"


Rating 10/10
5/5
2018-02-16

Professional service, competitive prices, secure shipping method to prevent damage

"Teri handled my product request in a professional manner, special ordering a size of LVT that was not advertised on their site.

Prices are very competitive.

I was worried about damage during shipping, but the material was securely packaged to protect the product.

I would not hesitate recommending this company to anyone.
"


Rating 10/10
5/5
2018-02-16

Best price in the land!

"I was looking for a specific product and found the best price with American Carpet Wholesalers. I was more than happy with customer service from asking initial questions to processing the order and delivery confirmation. Highly recommend!"


Rating 10/10
5/5
2018-02-16

Great selection and value!

"We originally saw the Southwind Harbor Plank product at a our local carpet store. We found the same product online with American Carpet Wholesalers and decided to give them a try. I'm glad we did! Steve, our ACW rep, was very professional helped me every step of the way. We had never bought flooring before and his expertise gave us confidence to do it ourselves. From order to delivery the process was smooth. I definitely recommend this company and will use them again in the future. Thank you American Carpet Wholesales for my magnificent new floor!"


Rating 6/10
3/5
2018-02-16

Good prices,But

"I ordered some LVT and grout the product was just what I wanted and the unit price for the tile was good but the price for the grout was $35 a quart but what was outrageous was the $ 85 shipping for two boxes of tile and the overpriced grout."


Rating 8/10
4/5
2018-02-16

American Carpet Wholesalers

"They had the product I needed at a reasonable price . Other retailers told me it could be several weeks before I could get my tile, and it would cost much more to ship than American Carpet Wholesalers was charging. "


Rating 10/10
5/5
2018-02-15

Exterior carpet for pool side

"My order arrived in record time and the quality appeared very good. It is an exterior application by poolside, so it will be a while before I can report the durability. I roll them up for winter storage."


Rating 10/10
5/5
2018-02-15

Best Price, great service!!

"I shopped the flooring and was concerned about "buying online as opposed to buying at a local store". What a great decision! My experience was perfect. The exact product I wanted at a great price and it was delivered quickly. I am going to need two more orders in the next few months (for additional rooms) and will definitely buy from American Carpet. "


Rating 10/10
5/5
2018-02-15

Sales personnel, quality, and quantity

"Worked with shipping, pleasant sales person, helped with Sq Ft, worked to finish an order while in the showroom instead of having to return two days later."


Rating 10/10
5/5
2018-02-15

Incredible value and customer service

"Overall, a great experience. We worked with Ben who was fantastic. From order to delivery, we saved money without compromising quality of product. As a result of the money we saved and now knowing how easy it is to work with American Carpet Wholesalers, we will be able to purchase from them again in the future to finish two additional bedrooms."


Rating 10/10
5/5
2018-02-15

home owner

"had exactly what I needed for the best price!"


Rating 8/10
4/5
2018-02-15

Flooring

"Satisfied with the product. Over ordered underlayment and wasn’t able to return excess due to shipment deadlines. "


Rating 10/10
5/5
2018-02-15

Dan's Vinyl Flooring Review

"Researched and found that American Carpet Wholesalers had the best price on the Shaw Gran Sasso Jatoba plus vinyl flooring I needed. Spoke to Greg on the phone and placed my order for 34 boxes. Greg also worked to ensure that all boxes came from the same lot and he also provided the best shipping cost to get it to my residence in PA. Upon arrival the FedEx driver was really helpful and not only lift gated the flooring from the truck to my driveway but also wheeled it to the end of my drive (about 25 feet) to allow me to more easily move the flooring to my basement for installation.

The order was well packed and arrived with all flooring shrink wrapped on a pallet to prevent damage. While I have not yet opened all boxes, I did open two and the flooring is just as expected and contains the Shaw installation instructions. I also emailed Greg and he let me know that the flooring was covered by warranty of the manufacturer and if I had any issues just to contact American Carpet Wholesalers directly and they would handle the claim.

All in all I saved a bunch over other suppliers and the product was just as ordered.

Keep up the great work and the excellent customer service and shipping.

Thanks again.
"


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