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Stores > Carhartt
  • Carhartt
    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
      1 (800) 833-3118

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Carhartt by clicking a star below.
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Rating 10/10
5/5
2017-11-22

"It have been very strong and perfect fit and clothes for me who were dischaged from KOREA MARINES and work for Government."


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Rating 10/10
5/5
2017-11-22

"always been happy with products i have purchased from Carhartt"


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Rating 10/10
5/5
2017-11-22

"The return process could be better. I just bought a coat and it has a defect. I had to order another and ship mine back and wait for a refund on my first order. I wish it could be exchanged. We will still buy. I wish they were all still made here. 3 generations of customers here. Grandfather's, husband's, son's, daughters, moms. They are very good quality. This is the only return we've had to make."

Rep reply posted Nov-22-2017

A rep from Carhartt, CarharttFeedback, has responded

“We're sorry you experienced any concerns and will share your feedback internally. Thank you for your loyalty!”


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Rating 10/10
5/5
2017-11-22

"The chat person Janeen was extremely helpful."


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Rating 4/10
2/5
2017-11-22

"This site is like a flashback to the early 90's. It feels hokey and unsafe. Pages loaded slow and items are jumping all around due to this. I think you do not sell other items I would have liked but it was too much of a pain to locate. Also your shipping prices are awful. If this wasn't a requested Xmas gift, I would not purchase from you."

Rep reply posted Nov-22-2017

A rep from Carhartt, CarharttFeedback, has responded

“We're sorry to hear of this experience and will share your feedback with our Web Design department.”


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Rating 8/10
4/5
2017-11-22

"Carhartt products are good quality but only priced right when they are on sale"


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Rating 10/10
5/5
2017-11-22

"I accessed this website in hopes of finding an address to which I can return an almost-new pair of boots. The heel on one of the boots has deteriorated for some unknown reason and I wish for Carhartt to replace the said pair of boots. My answers to the questions of whether I'm pleased with the boots and whether I would recommend Carhartt to others in search of high-quality boots cannot be answered until I learn if Carhartt will stand behind the purchase I made previously."

Rep reply posted Nov-22-2017

A rep from Carhartt, CarharttFeedback, has responded

“Please contact us at 1 800 833 3118 if you are having concerns with your Carhartt boots.”


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Rating 10/10
5/5
2017-11-22

"Would like to see larger sizes available in stores, both in men's and women's clothing options"


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Rating 10/10
5/5
2017-11-21

"Your check out is a little confusing, but I figured it out."

Rep reply posted Nov-21-2017

A rep from Carhartt, CarharttFeedback, has responded

“We apologize. Feel free to call Customer Service if you run into this difficulty again.”


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Rating 10/10
5/5
2017-11-21

"They were great people I really appreciated the information that they gave me on the products I will be coming back to buy more that for sure thanks! Keep up the great work "

Rep reply posted Nov-21-2017

A rep from Carhartt, CarharttFeedback, has responded

“Thank you for choosing Carhartt!”


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Rating 10/10
5/5
2017-11-21

"I love this brand. I love the quality and feel it is an excellent value. The functions well and I moved quickly through the ordering process. Thank you."


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Rating 8/10
4/5
2017-11-21

"Site was so cluttered up it became a bit difficult to use. Still wonderful products."


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Rating 10/10
5/5
2017-11-21

"It would be nice to have more pictures of the internal sections of your bags and wallets. The descriptions were good, but I would be more likely to buy if I could see what it looked like inside."

Rep reply posted Nov-21-2017

A rep from Carhartt, CarharttFeedback, has responded

“We will be glad to share your feedback with our Web Design department.”


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Rating 10/10
5/5
2017-11-21

"Easy shopping, knew what I was looking for."


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Rating 8/10
4/5
2017-11-21

"Great !! .. the site loads fairly slow."

Rep reply posted Nov-21-2017

A rep from Carhartt, CarharttFeedback, has responded

“Your comments will be shared with Web Design.”


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