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Stores > Candy Crate
  • Candy Crate Candy Crate Elite Status
    • ADDRESS
      92395
    •  
    • BUSINESS HOURS
      8 - 3 PM PST
      GENERAL PHONE
      n/a
      FAX
      760-949-7647
    • SUPPORT EMAIL
      CustomerService@CandyCrate.com
      SUPPORT PHONE
      1-760-949-0467

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.46/10 7.46/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.71/10 7.71/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 6.58/10 6.58/10
Voice your opinion! Review Candy Crate by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-12-08

Amazing

"Super fast shipment and packaged great. My grandfather loves this old candy. He use to give us when we were kids. He was so excited to get this. Loved to see that happy smile. Thank you for making my grandfather a happy man. "


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Verified Customer
Rating 10/10
5/5
2017-12-07

Great itmes and speedy delivery

"Items were as described and well packed. "


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Verified Customer
Rating 8/10
4/5
2017-12-06

Vintage candy!

"Always great $ and fast shipping"


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Verified Customer
Rating 10/10
5/5
2017-12-06

Fast delivery of something I thought I could never get

"There are very few candies that I rave about, but I really love the Halloween mellowcremes with the different shapes and flavors. I recently found them at Candy Crate and I quickly ordered them. The shipping fee was the most reasonable I've found and the delivery was fast. The expiration date on the candy is a year away and I get to enjoy candy I thought I would never find again. Thank you Candy Crate! (If you ever offer free shipping, please let me know!!)"


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Verified Customer
Rating 10/10
5/5
2017-12-06

good seller

"just as listed,quick service"


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Verified Customer
Rating 10/10
5/5
2017-12-05

My order was process in a timely manner.

"I am pleased with how quickly my order as processed. As for the product (Licorice Hollows ) was fresh and was an exact match to the candy of my childhood called SNAPS!"


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Verified Customer
Rating 10/10
5/5
2017-12-05

Cheered her right up

"My sister was down because she had fallen and broken both wrists when i found her a candy basket with all her old favorite treats! "


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Verified Customer
Rating 10/10
5/5
2017-12-05

I've never been disappointed!

"I have ordered through Candy Crate several times and they always are careful about the way their orderes are packaged and they arrive in perfect condition in a timely manner."


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Verified Customer
Rating 10/10
5/5
2017-12-05

Fast and fresh

"The candy was at a decent price, it arrived fairly quickly, and it was months ahead of the expiration date."


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Verified Customer
Rating 4/10
2/5
2017-12-05

Nothing Special

"Arrived in timely manner. Sat in warm warehouse or truck. Taffy melted into blob. Impossible to open candy.
I can easily buy selection at most grocery stores for a fraction of the price. Will not reorder from this company.
"


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Verified Customer
Rating 2/10
1/5
2017-12-05

Unfulfilled!!!!

"I placed an order for an item that said was in stock, my credit card was charged for it, payment was made, two or three days later I get an email saying my order was cancelled. Two to three days later I get a refund. Don't advertise items if you can't fill peoples orders like they want!!!!! "


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Verified Customer
Rating 10/10
5/5
2017-12-05

Great to do business with!

"Great service and fast delivery!"


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Verified Customer
Rating 2/10
1/5
2017-12-05

Horrible

"I didn't even receive all of my order and nobody cares."

Rep reply posted Dec-05-2017

A rep from Candy Crate, CandyCrate, has responded

“Thank you for your feedback. I have researched the issue and am not showing any emails or calls regarding this order. On our end, I am showing that the order delivered in full, in one package on October 25, 2017 at 1:29pm via FedEx. ”


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Verified Customer
Rating 10/10
5/5
2017-12-05

Great customer service

"Great customer service and my son was very happy with the products!"


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Verified Customer
Rating 4/10
2/5
2017-12-05

Simply Okay

"I was disappointed when the package arrived. Since it was a gift I didn't open it to see the contents. The box was extremely small, though wrapped nicely. It was expensive for what I received."

Rep reply posted Dec-05-2017

A rep from Candy Crate, CandyCrate, has responded

“Please accept our apologies for your dissatisfaction. Please note that we do include the product dimensions and an exact list of items included. I have attached the listing for your review: https://www.candycrate.com/old-fashioned-sweets-decade-gift-box.html. Per our return policy, all items may be returned in their original condition within 14 business days of receipt for a product refund. Again, we apologize for any inconvience you may have experienced. ”


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