Quick and easy
"The product I wanted was discontinued and the sales department found a replacement without trying to sell me a new system. They cared about my needs over new sales. I will definitely be back with more business!"
High priced shipping
"Easy to find parts, prices are comparable but only ships through UPS. You should try shipping thru USPS flat rate. Much better shipping rate!"
easy check out - great pricing
"needed a dvr to replace one. Google find. website easy to navigate and check out very easy. Good pricing"
Canceled My order and did not think i need to know this
"I placed an order on Friday for overnight delivery. Web site said item was in stock. HOWEVER. Monday no delivery?? I call them. "OH we canceled the order because it was not in stock"Nice :( Now I have a unhappy customer and i'm an unhappy customer."
“I apologize for bad experience. You placed your order on Friday afternoon and it clearly says that product "Usually ships next business day", so normally it would be shipped on Monday, so there was no way you would get it on Monday morning even with Overnight shipping. It as just too late. Your order was processed on Monday and we notified you right away that product was out of stock.”
the eye in the sky
"I was hoping you were going to give me a discount. But it doesn't seem that way in this order , I try and get it next time. Joe"
"very good description of products."
"Will advise more once the product is received "
"Great customer service. All my questions were answered and they took the time to help me select the best options for my business. "
"Too early to comment about my experience. First time user"
"we will see how your product is when I receive it."
"Raddick is good guy, smart. can answer any and all questions you have concerning cameras or anything els for that matter."
"Called support and asked a question. I am still waiting for a response. Been about two weeks. I have since returned the ordered item. "
“Hello. Unfortunately we have no record of you contacting our Tech Support. If you have any questions, you can call our Tech Support during normal business hours. We also have no record of you returning your item or requesting return authorization.”
"Good sales satisfactorio liked"
"Recommend security systems as the components are of very good quality and seller communication is excellent. They always try to help you and resolve any situation that arises.Thank you.."
"Fast shipping and good customer service help would definitely recommend and buy from again"
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