• ADDRESS
    33462
  •  
  • BUSINESS HOURS
    8:30am - 6:00pm EST, Mon-Fri
    GENERAL PHONE
    561-433-8488
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    info@cctvcamerapros.net
    SUPPORT PHONE
    561-433-8488

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Review History & Profile See full Rating history

Product & services pricing 8.63/10
Chance of future purchase: 9.40/10
Shipping & packaging: 9.63/10
Customer service: 9.72/10
Return/Replacement policy: 9.62/10
Click a star to Write a Review!
3/5
2018-05-16

Coax multiplexer

"This is the second time the image freezes on the monitor and I have to disconnect from power to restart "

Helpful Cool
No Avatar
cctvcamerapros from CCTV Camera Pros has responded
Posted May-17-2018

“Jesus,

I checked our system and I do not see any cases opened regarding this issue. I do wish you would have contacted us to give us a chance to resolve the issue before posting a review. We are able to resolve these types of technical support issues almost all of the time. I do sincerely apologize for the inconvenience. I am going to have a support tech reach out to you today to see if we can resolve the issue. You can reach me directly anytime at mike@cctvcamerapros.net or 561-433-8488 ext 86. I will always do my best to make sure that any issues are well taken care of.

Sincerely.
-Mike Haldas, co-founder”


5/5
2018-05-14

Farryl is fantastic!

"When a company has good customer service, people comeback and tell others. For what CCTV did through Farryl, I will come back in two years and get a total new setup for my new home. I am recommending CCTV to six other homes from the experience and equipment from CCTV. Very Pleased! Customer Service at its best from a Ph.D who taught customer service.
I would do a video commercial for them.
"

Helpful Cool

5/5
2018-05-03

Very easy transaction and fast service.

"Very simple, the transaction was very easy and shipped out quickly."

Helpful Cool

5/5
2018-05-03

Great Product and Fast Delivery

"I found the 4 camera multiplexer on your web site and the description and specs were very clear. I got a 4 day delivery to New Zealand and the product is awesome. We will certainly tell others about your products and service."

Helpful Cool

5/5
2018-04-30

Just what I needed for a difficult install.

"I tried several other UTP video transmission devices from a couple well known manufacturers, without success. I needed a 12VDC device at the camera, and found the unit at CCTV Camera Pros. It looked just like what I had used on another project. I ordered it, they followed up, received quickly, and it worked like a champ. Well done, CCTV Camera Pros!! "

Helpful Cool

5/5
2018-04-25

Great Service

"Worked with me to spec the right camera for my retrofit needs. Cameras were delivered very promptly and installation was a breeze. They went above and beyond by sending me installation info and common "gotchas" to look out for before my equipment arrived. Very pleased with CCTV Camera Pros, and will certainly do more business with them in the future."

Helpful Cool

5/5
2018-04-23

Awesome

"I needed a device to view HD-TVI cams for a project . . . located a IP Camera Test Monitor that appeared to have the capabilities for the job. I called the Company (first time I dealt with them) and spoke to a rep, Chris (I think) about what I was trying to do. The rep was right on top of it and even honored a discount that was on their site. The item was in stock and they overnighted it to me and I received it the next day, despite the fact that FEDEX was not their primary shipper. The device has been great so far . . . I would definitely rec this company based on this experience. Keep up the good work. "

Helpful Cool

5/5
2018-04-18

Great Service

"Chris has been and continues to be a great help with setup


Thanks Again
"

Helpful Cool

5/5
2018-04-18

thanks

"quick delivery. easy set-up."

Helpful Cool

5/5
2018-04-16

Camera works Grate

"Received everything in good condition. Camera works grate."

Helpful Cool

5/5
2018-04-10

Great site to do business with

"Took very little time to find exactly what I needed. Was shipped as promised and on schedule without delays"

Helpful Cool

5/5
2018-04-04

Monitor Replacement

"At first, I had an exact replacement for a Bosch on order. You notified me after a couple of weeks that Bosch quit making that model. Your salesman on the phone offered a suggestion that arrived quickly and did the job."

Helpful Cool

5/5
2018-04-03

Outstanding advice and service

"My 93 year old mother who lives at home is not as mobile as she use to be so I wanted to find a way for her to view her backyard bird feeders on TV. After searching the internet and trying to educate myself about external surveillance cameras, I found advice Mike the co-owner of CCTV Camera Pros had given to someone who wanted to view his backyard. The system sounded complex to me at the time so I contacted Mike and he made it simple with selected camera, 100 ft cable, and an adapter to convert analogue signal from camera to digital for HDMI cable attaching adapter to tv. I had some difficulty in getting a signal but working with tech support from Carlos' at CCTV, we figured out the adapter was not working. Had a replacement quickly sent, and bingo! Beautiful picture of my bird feeders on my 60 inch 1080p tv. Good to have tested it before I taking to my mother who lives in a different city. Overall, great advice for a terrific camera system with enthusiastic tech support to work out a little bug. My mother will be pleased as well as surprised. Thanks Mike and Carlos. "

Helpful Cool

5/5
2018-04-03

Great experience and product!

"I appreciate getting a product that delivers performance and value that exceeds my expectations. So many times I have bought from the internet and been disappointed by other retailers. The product demos here show the performance which was a Huge selling point for me. It was easy to order and arrived faster than predicted. These guys are now on my Favorites list and I will be back."

Helpful Cool

5/5
2018-04-03

Happy customer

"Great company to work with. They are very attentive to their customers needs. "

Helpful Cool

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