Automotive
79,749 reviews
9.02 / 10
  • ADDRESS
    08512
  •  
  • BUSINESS HOURS
    24 hours
    GENERAL PHONE
    800.505.3274
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    support@carid.com
    SUPPORT PHONE
    800.505.3274 x3

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 8.80/10
Chance of future purchase: 9.07/10
Shipping & packaging: 8.61/10
Customer service: 9.22/10
Return/Replacement policy: 8.68/10
Click a star to Write a Review!
5/5
2018-05-23

First time fantastic

"Esteban walked me through my order courteously - thoroughly, and with great attention to detail while giving assurances about fit... looking forward to the road ahead. This has been an excellent start, followed with great customer support the day after when I called about some shipping details. "

Helpful Cool

5/5
2018-05-23

CariDcom website is very user friendly with a one stop shop approach! I would highly recommend CariD to all my family and friends!!!

"I had a great experience with an employee Ashley who provided me with outstanding customer service and answered all my questions with great customer service!"

Helpful Cool

5/5
2018-05-23

Great service

"All agent Seraing me it's vert professionnal."

Helpful Cool

5/5
2018-05-23

Eclipse struts

"Fast and easy it was delivered when they said it would be"

Helpful Cool

5/5
2018-05-23

Smooth Transaction

"From the beginning of my call seeking insight and ordering of the item i was looking for it was nothing more than a smooth transaction.."

Helpful Cool

5/5
2018-05-23

Great website for looking to buy parts at great prices

"Great website couldn't be more happy with my products "

Helpful Cool

5/5
2018-05-23

Good website, good prices, good customer service!

"They had a socket set I've been looking at for awhile, and they had a good price. Not only was it a good price, but a military discount too. The only drawback to that was I had to call customer service. I just knew they were going to give me the run around. I did the live chat, Hank requested a DoD id or VA. Here we go again with the run around with a veterans card issued by Virginia because I don't use the VA, I'm not wasting taxpayer money just for a discount, nothing's wrong with me. No instead, he requested state issue and #. NO HASSLE! So it's great that they truly honor veterans like they say! They shipped my socket set quickly, and I am very satisfied! Thanks!"

Helpful Cool

5/5
2018-05-23

Great

"it was great ordering from a company that always delievers"

Helpful Cool

3/5
2018-05-23

It’s more like 3.5 stars

"I always seem to find what I’m lookijg for on the website; but there also seems to be small reasons why I need to return an item for the correct one. Every time I called customer service. They do good job taking care of me. "

Helpful Cool
CARiD.com's Avatar
CARiD.com from CARiD.com has responded
Posted May-25-2018

“Dear longoriahector,

Thank you for sharing your experience with us. We are truly sorry for this bad experience. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


5/5
2018-05-23

great service

"thanks my experience with Car Id was excellent"

Helpful Cool

5/5
2018-05-23

Jarred's assistance was"high performance "......

"Along with great products,Jarred provided great service......"

Helpful Cool

5/5
2018-05-23

great price fast ship

"great price fast ship good site"

Helpful Cool

5/5
2018-05-23

great Experience!

"My overall experience was easy, expeditious and pleasant. Customer service was so pleasant and I would recommend over and over!"

Helpful Cool

5/5
2018-05-23

GRACE IS THERE FOR THE PEOPLE .WE NEED ALOT MORE PEOPLE LIKE HER

"GREAT EXPERIENCE , HAD NO PROBLEM WITH GRACE AND SHE IS FOR THE PEOPLE AND NOT THE MONEY.SHE NEEDS A RAISE AS GOOD AS SHE IS TO PEOPLE. VERY VERY LUCKEY TO HAVE HERE THERE. THANKS AGAIN RICK AND VIVIAN "

Helpful Cool

5/5
2018-05-23

2007 Mitsubishi Eclipse GS Body Replacement Parts

"Excellent, parts shipped very fast, very nice and the customer service is excellent. Tiffani was my customer service representative and found parts I didn't have item numbers or proper identification for the Mitsubishi Eclipse GS Coupe for me quickly and really like their service. I will when I need parts for this sports car for the body and more use CARiD.com and as well can order by phone.

Thanks Tiffani for your help on the front end parts I ordered for my Eclipse.

DJ Emery
"

Helpful Cool

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