"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
Buying step bars.
"It was extremely easy and at reasonable cost to buy and install the step bars myself for my Ford F150!. I would recommend your site to anyone looking for a great value in step bars!"
"Product arrived in timely manner and in good condition. It hasn't been installed yet but it looks goodThank you,Ev"
Good to go
"Shipped when it was supposed to and received on time in good condition. Start to finish very satisfied with the product and service I received"
My Carid experience
"Great customer service and very knowledgeable of the products they sell. "
"Lana was very helpful went above and beyond to change our order and make sure we were happy!"
"Ordered DL54 lock kit, one was missing the plastic clip that goes over the lock rod. Called customer support they tried to get hold of someone.Said I would receive email 24 to 36 hrs thats gone by. Not happy at this point."
“Dear pops153,Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. We have requested the manufacturer to ship it to you and waiting for the confirmation. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.If you have any further questions or concerns please reply me back.Or simply dial order toll free phone number 800-505-3274.Thank you. Have a good day!Sincerely,Consumer Relations Department at CARiD.com.”
Good quality good price
"Arrived ahead of time. Was exactly what I wanted"
Frank is great
"Super knowledgeable. Will rebuy from him. "
Delivered wrong part...still waiting
"Delivered wrong part..still waiting"
“Dear inwunderland,Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Unfortunately the manufacturer informed us that they do have just 1 part in stock. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.If you have any further questions or concerns please reply me back.Or simply dial order toll free phone number 800-505-3274.Thank you. Have a good day!Sincerely,Consumer Relations Department at CARiD.com.”
"I lost the email for my $25 reward for giving a good review. Contactinglive chat again, he said it will be resent to me. It was order Order # 26648730 more details on - https://www.carid.com/my-account/order/26648730/"
I received my car mats quickly and they fit my 2018 For Fusion perfectly.
"I would recommend this product. "
Great Customer Service
"Frank was very helpful and patient answering all my questions. I'm a repeat customer and have had nothing but great experiences thus far."
"I called to ask about a product that i didn't know existed, Gold Lug nuts. Chris was very friendly and helpful to ease my concern about the fit for my 2010 Mustang GT. He helped me through the order process and made me feel like an old friend."
95 corolla front struts
"Quality product, fast shipping."
"Though the extra effort was put out by customer rep Roy the shipping of CarID was just a little faster. So I will keep or send back the part I wrongly ordered. I've shopped CarID in the past and will in the future. Thanks Roy.D- "
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