• ADDRESS
    02050
  •  
  • BUSINESS HOURS
    8 AM to 5 PM
    GENERAL PHONE
    781-834-6560
    FAX
    781-834-6564
  •  
  • SUPPORT EMAIL
    support@buythecase,net
    SUPPORT PHONE
    781-834-6560

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2013-11-10

"I have sent several packages to friends, animal rescue groups, and people in the military. I can't say enough good things about this company. Their selection, prices, and customer service are great, and they were kind enough to give me a permanent discount code because I send to a lot of charities. I will continue to order from them!"

Helpful Cool

1/5
2013-05-30

"HORRIBLE CUSTOMER SERVICE!!
Very overpriced products --- do not buy from here!!!
can't return products -
"

Helpful Cool

1/5
2013-04-11

"Do not order from this company! I regret it. If I could do it again, I would have used Amazon.
I got to wrong merchandise and they did not seem to care. told me I would have to pay a charge to return it. I went into a UPS store to return the package and it showed back on my door 2 days later. When I called to complain, again they did not care! told me to call UPS, it wasn't there fault. This was deliver to me on 3/21/2013 and it came back to me again today 4/11/2013. It is like they want to wear you down until I just accept the wrong merchandise.

Amazon treats you like a person, this company does not.
OH MY GOD, I GOT THIS SAME PACKAGE BACK!!!! 4/15/13 THEY ARE TRUELY TRYING TO WEAR ME DOWN UNTIL I JUST DECIDE TO KEEP!!!! IT CAME BACK AGAIN. THIS IS RIDICULOUS!!!!
"

Helpful (1) Cool

1/5
2013-01-04

"horrible service; they sent the wrong product, they do not reply to email; nor do they return phone calls. will never buy from them again"

Helpful (1) Cool

5/5
2012-05-08

"I liked it very much. Great product range and fast shipping!"

Helpful Cool

5/5
2012-04-25

"Fantastic Place to buy what I needed!
My items arrived within 2 business days of order with regular shipping.
The ordering process was easy and their website is Superb when it comes to being able to find what you need.
"

Helpful Cool

5/5
2012-04-25

"Everything went very well. Got the merchandise before I thought I would. Thanx"

Helpful Cool

4/5
2012-04-23

"Received item with one broken jar. Understand there is no warrenty for shipping to APO address, but an other layer of bubble rap would have helped. Overal I am satisfied with your service.

V/r
D. Robirds
"

Helpful Cool

5/5
2012-04-23

"IT WAS VERY EASY. MY ORDER ARRIVED WITHIN 7 DAYS."

Helpful Cool

5/5
2012-04-22

"Got what I ordered. Arrived in 5 days (fast). On-line order form is one of the easier ones I've filled out."

Helpful Cool

4/5
2012-04-22

"I am very pleased that BuyTheCase carries a product that my family uses a lot, but I am unable to find in any nearby grocery stores. For such a hard-to-find item, I think their price is reasonable and I will continue to order. The shipping is fast and very convenient. I think, overall, the items are overpriced and do not compete with regular grocery stores.I contacted customer service because I had the same exact order two months in a row with one month not being charged a handling rate and the next time being charged one. I did not get a sufficient answer to my complaint, so I am not confident in their customer service so far. I do think the prices are high enough that it would be reasonable to have NO charge for handling. Basically, I use BuyTheCase to buy a much used product that is unavailable locally. If the prices were overall lower, I would buy ALL my groceries from BuyTheCase due to the convenience"

Helpful Cool

4/5
2012-04-21

"The order was easy to place and it arrived much quicker than I though it would. "

Helpful Cool

5/5
2012-04-21

"Our experience was very good, received the order in a couple of days. will definitely order from buy the case again."

Helpful Cool

5/5
2012-04-21

"Completeiy satisfied I found that the web site was easy to navigate to find my product and to purchase product "

Helpful Cool

5/5
2012-04-20

"Order was filled quickly & efficiently. Shipment arrived on the day promised. Excellent service % execution."

Helpful Cool

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